Paula Cardoso

Prof. Paula Cardoso

School of Tourism and Maritime Technology, Instituto Politécnico de Leiria, Leiria, Portugal
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Research Focus & Metrics

Academic Career Length

9Years (2018-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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22 March 2025 in Electronics
Verified
Journal Article
Open access
PDF file
Ana Elisa SousaAna Elisa Sousa
Ana Elisa Sousa
Paula CardosoPaula Cardoso
Paula Cardoso
This research aims to explore the use, perceptions, and challenges associated with generative AI (GenAI) among higher education students. As GenAI technologies, such as language models, image generators, and code assistants, become increasingly prevalent in academic settings, it is essential to understand how students engage with these tools and their impact on their learning process. The study investigates students’ awareness, adoption patterns, and perceptions of generative AI’s role in academic tasks, alongside the benefits they identify and the challenges they face, including ethical concerns, reliability, and accessibility. Through quantitative methods, the research provides a comprehensive analysis of student experiences with generative AI in higher education. The findings aim to inform educators, technologists, and institutions about the opportunities and barriers of integrating these technologies into educational practices and guide the development of strategies that support effective and responsible AI use in academia.

2 August 2024 in Administrative Sciences
Verified
Journal Article
Open access
PDF file
Ana Elisa SousaAna Elisa Sousa
Ana Elisa Sousa
Paula CardosoPaula Cardoso
Paula Cardoso
Francisco DiasFrancisco Dias
Francisco Dias
A myriad of types of artificial intelligence (AI) systems—namely AI-powered site search, augmented reality, biometric data recognition, booking systems, chatbots, drones, kiosks/self-service screens, machine translation, QR codes, robots, virtual reality, and voice assistants—are being used by companies in the tourism and hospitality industry. How are consumers reacting to these profound changes? This study aims to address this issue by identifying the types of AI systems that are used by tourists, the purposes they are used for in the present, and how likely they are to be used in the future. This study also aims to identify the types of emotions (positive vs. negative) that tourists associate with the use of AI systems, as well as the advantages and disadvantages they attribute to them. Considering the exploratory nature of the research, data were collected through an online survey shared on social media, which was available from September to December 2023. Results show that most respondents have already used several AI systems, assign more advantages than disadvantages to their use, and that the emotions they associate with their use are significantly positive. Moreover, compared to the small number of respondents (13.7%) who associate negative emotions with the use of AI systems, respondents who claim to feel positive emotions when using AI systems also evaluate them more positively in terms of their usefulness for tourism and hospitality. They identify more advantages, use a greater diversity of AI systems, and admit that they would use a more diverse range of AI systems in tourism contexts in the future.

31 March 2019 in Open Praxis
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Journal Article
Open access
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Paula CardosoPaula Cardoso
Paula Cardoso
Lina MorgadoLina Morgado
Lina Morgado
Antonio Moreira TeixeiraAntonio Moreira Teixeira
Antonio Moreira Teixeira
Open Practices in Public Higher Education in Portugal: faculty perspectives

1 November 2020 in ICERI Proceedings
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Conference Paper
Closed access
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Paula CardosoPaula Cardoso
Paula Cardoso
APAna Pires
Ana Pires
Information about the paper titled "EMERGENCY REMOTE TEACHING: CHALLENGES AND OPPORTUNITIES IN FOREIGN LANGUAGES APPLIED TO TOURISM" at IATED Digital Library

21 June 2023
Verified
Book Chapter
Closed access
Paula CardosoPaula Cardoso
Paula Cardoso
ASAna Elisa Sousa
Ana Elisa Sousa
Co-creation processes are crucial in education, both as tools for pedagogical innovation and to address higher education institutions' social responsibility. This chapter presents a project that took place at the Polytechnic of Leiria, as part of a broader initiative that brought together 13 Portuguese Polytechnic Institutions, the Portuguese government, and Demola Global. This project considered this type of collaborative network particularly important in the role HEIs have in transforming society and describes the co-creation process and analyses its methodology through the lens of how this initiative brings together the educational opportunities and social responsibility of HEIs with the affordances of pedagogical innovation tools.

1 November 2018 in ICERI Proceedings
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Conference Paper
Closed access
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Paula CardosoPaula Cardoso
Paula Cardoso
NPNatália Perez
Natália Perez
Information about the paper titled "THE USE OF MOBILE DEVICES IN FOREIGN LANGUAGE TEACHING IN THE TOURISM AREA: A PEDAGOGICAL PROPOSAL" at IATED Digital Library