The purpose of this study is to develop new knowledge related to innovation in e-commerce, which we call e-commerce innovation, and how its impact on customer satisfaction and loyalty, together with e-service quality, in the context of an online shop in Indonesia. Several measurement items of e-commerce innovation were adopted and modified from the existing literature. To answer how the impact on customer satisfaction and loyalty, then used partial least squares structural equation modeling to analyze data from 400 respondents. Empirical test results found that e-commerce innovation and e-service quality can each increase customer satisfaction and loyalty. It is also known that in the context of online shop customers in Indonesia, its easier to create customer satisfaction than customer loyalty.

Organizations have come to realize the significance of workplace well-being (WWB) for their existence and progression. This article substantiates the association of work–family balance (WFB) with WWB, while job satisfaction (JS), work engagement (WE) and turnover intent (TI) were studied as mediators to this primal association. The data was obtained in two phases, wherein at the end of the second phase, the authors gathered responses from 346 full-time employees, using a structured research tool. The study adopted a mediated structural equation model to examine the theoretical construct and its hypothesised relationships. The findings supported the hypothesized positive association between WFB and WWB, and a direct relationship of these focal variables was more magnified and pronounced than when mediated. The study revealed a significant mediation effect of work attitudes that is, JS and WE on the outcome variable: WWB; though, counterintuitively, turnover intent remained passive. Our research emphasizes the need to foster work– family culture for creating workplace happiness. The study further accentuates the body of knowledge that the association between these two focal variables also aids in making an immersive and engaged employee.

This examines the influence of motivation and quality of work life on employee performance CV. Prima Indo Tuna in Makassar. This type of research is explanatory attempt to explain the factors that affect the performance of the employees of the two factors, namely the motivation and the quality of working life. Respondents were 50 people who were employees at CV. Prima Indo Tuna Makassar on the processing or production either permanent or contract employee. Analysis of hypothesis verification regression analysis, which showed no significant influence between the variables of motivation and quality of work life on employee performance, it is proved by F count> 6,806 F table 3.20. From the analysis of the partial test proved that there is a significant influence on the variables of motivation and the quality of working life to the performance. Then the partial test results obtained by the partial determination coefficient (r2)of 0108 which shows motivation variable is the dominant variable affecting employee performance.

The growing power of artificial intelligence (AI) is fundamentally altering the landscape of academic research. AI-powered tools are streamlining tasks like literature reviews, manuscript drafting, and reference generation, empowering researchers to delve deeper into their work and foster innovation within their fields. Natural language processing (NLP) capabilities of AI tools facilitate rapid and comprehensive literature reviews, identifying emerging trends, gaps, and interconnected themes. This integration of AI in academic research signifies a paradigm shift, offering unprecedented opportunities for exploration and discovery. However, as AI tools become more commonplace, reviewers and editors must maintain vigilance. While these tools enhance efficiency, there's a risk that their use may compromise the scientific integrity of research. Therefore, striking a balance between leveraging AI's advantages and preserving the rigor of scientific discourse is imperative.