Despite widespread adoption, traditional Agile project management practices often fail to ensure successful delivery of enterprise-scale software projects. One key limitation lies in the absence of a conceptually defined structure for the various types of Agile activities and their interactions. As a result, Agile methodologies typically lack formal indicators for evaluating the semantic content and progress status of project activities. Although widely used tools for Agile project management, such as Atlassian Jira, capture operational data, project status assessment interpretation remains largely subjective—relying on the experience and judgment of managers and team members rather than on a formal knowledge model or well-defined semantic attributes. As Agile project activities continue to grow in complexity, there is a pressing need for a modeling approach that captures their causal structure in order to describe the essential characteristics of the processes and ensure systematic monitoring and evaluation of the project. The complexity of the corresponding model must correlate with the causality of processes to avoid losing essential properties and to reveal the content of causal interactions. To address these gaps, this paper introduces a causal Agile process model that formalizes the internal structure and transformation pathways of Agile activity types. To our knowledge, it is the first framework to integrate a recursive, causally grounded structure into Agile management, enabling both semantic clarity and quantitative evaluation of project complexity and progress. The aim of the article is, first, to describe conceptually different Agile activity types from a causal modeling perspective, its internal structure and information transformations, and, second, to formally define the causal Agile management model and its characteristics. Each Agile activity type (e.g., theme, initiative, epic, user story) is modeled using the management transaction (MT) framework—an internal model of activity that comprises a closed-loop causal relationship among management function (F), process (P), state attribute (A), and control (V) informational flows. Using this framework, the internal structure of Agile activity types is normalized and the different roles of activities in internal MT interactions are defined. An important feature of this model is its recursive structure, formed through a hierarchy of MTs. Additionally, the paper presents classifications of vertical and horizontal causal interactions, uncovering theoretically grounded patterns of information exchange among Agile activities. These classifications support the derivation of quantitative indicators for assessing project complexity and progress at a given point in time, offering insights into activity specification completeness at hierarchical levels and overall project content completeness. Examples of complexity indicator calculations applied to real-world enterprise application system (EAS) projects are included. Finally, the paper describes enhancements to the Jira tool, including a causal Agile management repository and a prototype user interface. An experimental case study involving four Nordic EAS projects (using Scrum at the team level and SAFe at the program level) demonstrates that the Jira tool, when supplemented with causal analysis, can reveal missing links between themes and initiatives and align interdependencies between teams in real time. The causal Agile approach reduced the total number of requirements by an average of 13% and the number of change requests by 14%, indicating a significant improvement in project coordination and quality.

This article presents a causal modeling approach for analyzing the processes of an academic institution. Academic processes consist of activities that are considered self-managed systems and are defined as management transactions (MTs). The purpose of this article is to present a method of causal modeling of organizational processes, which helps to determine the internal model of the current process under consideration, its activities, and the processes’ causal dependencies in the management hierarchy of the institution, as well as horizontal and vertical coordination interactions and their content. Internal models of the identified activities were created, corresponding to the MT framework. In the second step, based on the causal model, a taxonomy of characteristics is presented, which helps to systematize the process quality assessment and ensures the completeness of the characteristics and indicators. Predefined structures of characteristic types are the basis of activity content description templates. Based on the proposed method, two causal models are created: the “to-be” causal model of the target study process (based on expert knowledge) and the “as-is” documented (existing) model of the study process used to evaluate the study process’s quality. The principles and examples of comparing the created “to-be” causal model with the existing study process monitoring method are presented, enabling the detection of the shortcomings in the existing method for assessing academic performance. Causal modeling allows for the rethinking of existing interactions and the identification of necessary interactions to improve the quality of studies. The comparison based on causal modeling allows for a systematic analysis of regulations and the consistent identification of new characteristics (indicators) that evaluate relevant aspects of academic processes and activities.