This article presents a detailed description and explanation of the methodology for evaluation of quality public transport criteria in terms of passenger satisfaction. In 2011-2014 this method was applied in an assessment of passenger satisfaction with the urban public transport system in Ostrava. In order to assess passengers’ satisfaction, traffic survey has been chosen utilizing questionnaire and student inquirers. The results achieved by application of the method have been processed to evaluate time accessibility criteria of a public transport system. Time accessibility criteria group (accessibility of stops, waiting for a connection and transferability in the public transport network) evaluates physical and psychological aspects of the passenger during his arrival at the station, while leaving the station, in the course of waiting for a connection and during the transfer. The time accessibility criteria are considered the most significant criteria that impact a passenger’s decision to utilise public transport options.

High-precision calibration of inertial measurement units for automotive safety systems combines fixed automated chamber cycles with semi-manual loading, alignment, and transfer. Motion waste and ergonomic constraints can therefore dominate throughput and cycle time stability. This study redesigns a production calibration workstation using time-and-motion analysis, operator observation, and structured root-cause analysis based on the Ishikawa diagram and the five whys. Three interventions were implemented and validated with pre- and post-measurements: bundled handling that consolidates full-set transfers and reduces non-value-adding motions; a fixture and material handling redesign with a manual lifting aid to reduce physical load and enable reliable single-operator operation; and a modular workstation layout that supports the phased addition of chambers. Total cycle time decreased from 4475 s to 1230 s, a 72 percent reduction, and weekly output rose from 800 to 4500 units without additional staffing or significant automation investment. Overall equipment efficiency improved from 75.3 percent to 85.2 percent, while the quality rate remained at 98.8 percent.

This study focuses on simulating a queuing model aimed at optimizing the passenger processing at an airport. The objective is to minimize waiting times and reduce operational costs. The model employs Markov processes to simulate two main phases: passport and security screening. The simulation aims to keep waiting times for passport control under 8 minutes and for security screening under 2 minutes for priority passengers. Software tools Witness were used, and simulations were conducted at intervals of 60 and 75 minutes. The results indicate that longer intervals lead to increased average waiting times and higher costs per passenger. The study also includes an analysis of the operational characteristics of Václav Havel Airport in Prague, with a focus on the capacity and efficiency of the processing counters. The outputs from this simulation provide valuable insights for improving airport management and planning, aiming to enhance efficiency and passenger satisfaction.

The paper addresses the issue of evaluating the attractiveness of new airport connections, one of which is a global transfer hub and the other is a regional European international airport. The attractiveness of new connections expressed, for example, by predicting the demand for new flight routes has long been studied, mainly using gravity models. The aim of the presented paper is to check whether an approach based on gravity models could be replaced with other approaches, in this case by multi-criteria evaluation methods. Questions of substitution of approaches based on gravity models, compiled for demand prediction, are relevant in cases where there are not enough input data for existing gravity models. The absence of input data occurs especially in cases where either there is no historical data on the operation of flights, or historical data do not have current significance, e.g. the operation of the flight has been interrupted for a longer time. The results of a study carried out for Ostrava International Airport located in the Czech Republic, show that gravity models for which relevant data are not available can be fully replaced by multi-criteria evaluation methods.