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Olivia Jensen
LRF Institute for the Public Understanding of Risk, National University of Singapore, Innovation 4.0, 3 Research Link, Singapore 117602, Singapore

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Journal article
Published: 22 April 2020 in Sustainability
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Collaborative actions between citizens and government agencies at the local level have the potential to raise community resilience to climate risks via social learning and increased social capital. However, for these actions to succeed, community members’ values, norms and risk perceptions must support collaborative action and be accompanied by self-efficacy. This paper develops a theoretical framework linking these concepts and applies the framework to a collaborative climate risk project in Singapore, using qualitative data from focus group discussions. We find that pro-social values are a strong enabling factor for residents to engage in collaboration, but that perceptions of low collective efficacy are a potential barrier. In particular, we find that the relative competence of the government leads to a perception of “exemptionalism,” which undermines individuals’ intentions to devote resources to collaborative action.

ACS Style

Olivia Jensen; Corinne Ong. Collaborative Action for Community Resilience to Climate Risks: Opportunities and Barriers. Sustainability 2020, 12, 3413 .

AMA Style

Olivia Jensen, Corinne Ong. Collaborative Action for Community Resilience to Climate Risks: Opportunities and Barriers. Sustainability. 2020; 12 (8):3413.

Chicago/Turabian Style

Olivia Jensen; Corinne Ong. 2020. "Collaborative Action for Community Resilience to Climate Risks: Opportunities and Barriers." Sustainability 12, no. 8: 3413.

Research article
Published: 24 February 2020 in PLOS ONE
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Urban water systems involve complex interactions between ecological, social and economic factors. Integrated management approaches are needed to achieve multiple policy objectives in the sector and can be pursued at a range of spatial scales. Small-scale integrated water projects are both feasible and valuable in dynamic urban environments in developing countries. This paper develops a method for the prioritization of localities for integrated projects and applies this to the city of Jakarta. A set of indicators is defined following a systems approach, populated, displayed through a dashboard and mapped, and the relationships between indicators are analysed. Indicator-based prioritization allows policy-makers to guide resources to integrated projects to contribute effectively to the achievement of policy goals.

ACS Style

Olivia Jensen; Adilah Khalis. Urban water systems: Development of micro-level indicators to support integrated policy. PLOS ONE 2020, 15, e0228295 .

AMA Style

Olivia Jensen, Adilah Khalis. Urban water systems: Development of micro-level indicators to support integrated policy. PLOS ONE. 2020; 15 (2):e0228295.

Chicago/Turabian Style

Olivia Jensen; Adilah Khalis. 2020. "Urban water systems: Development of micro-level indicators to support integrated policy." PLOS ONE 15, no. 2: e0228295.

Journal article
Published: 06 September 2019 in Safety Science
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Highly treated wastewater supplied for potable or non-potable purposes, or ‘water reuse,’ is a promising additional source of supply in water-scarce areas. However, the adoption of water reuse has been constrained by a lack of public acceptance of the technology, in particular for potable use. The development of regulatory frameworks for reuse may help to address safety concerns and support adoption. This paper investigates the interaction between regulation, public acceptance and technology adoption for potable reuse. It employs a Process Tracing methodology to analyse two country cases, the US and Australia, both of which have experience in successful adoption of potable reuse as well as examples of public resistance and abandonment of specific projects. The cases suggest that local, collaborative, transparent risk-based regulation contributes to increased acceptance of reuse among the public and government officials and supports take-up of the technology.

ACS Style

Maitreyee Mukherjee; Olivia Jensen. Making water reuse safe: A comparative analysis of the development of regulation and technology uptake in the US and Australia. Safety Science 2019, 121, 5 -14.

AMA Style

Maitreyee Mukherjee, Olivia Jensen. Making water reuse safe: A comparative analysis of the development of regulation and technology uptake in the US and Australia. Safety Science. 2019; 121 ():5-14.

Chicago/Turabian Style

Maitreyee Mukherjee; Olivia Jensen. 2019. "Making water reuse safe: A comparative analysis of the development of regulation and technology uptake in the US and Australia." Safety Science 121, no. : 5-14.

Journal article
Published: 16 April 2019 in Water
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Integrated Urban Water Management (IUWM) has emerged in the past two decades as a promising approach to the application of Integrated Water Resources Management (IWRM) principles at the city-level. IUWM is expected to contribute to the achievement of multiple policy objectives, often including increased water security. This paper uses a case-based approach to study the impact of IUWM on water security, focusing on the influence of the level of institutionalization of IUWM within water governance at the city-level. Process tracing is applied to the cases of Singapore and Hong Kong, in which IUWM has been adopted but implementation and outcomes have diverged. We find that the depth of institutionalization, a difference between the two cases identified at the outset, has contributed to the achievement of better water security outcomes in Singapore as it has facilitated the development and implementation of a more far-reaching strategy. A supportive governance framework appears to amplify the impact of IUWM on progress towards water security and other policy targets.

ACS Style

Olivia Jensen; Sreeja Nair. Integrated Urban Water Management and Water Security: A Comparison of Singapore and Hong Kong. Water 2019, 11, 785 .

AMA Style

Olivia Jensen, Sreeja Nair. Integrated Urban Water Management and Water Security: A Comparison of Singapore and Hong Kong. Water. 2019; 11 (4):785.

Chicago/Turabian Style

Olivia Jensen; Sreeja Nair. 2019. "Integrated Urban Water Management and Water Security: A Comparison of Singapore and Hong Kong." Water 11, no. 4: 785.

Article
Published: 23 November 2018 in Water Resources Management
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The long-term success of water service reforms depends on sufficient revenues being collected from users to allow access to be extended and quality of service to be maintained, given constraints on the availability of other sources of funding. Financial sustainability will be undermined if a large proportion of users do not pay their water bills. Using household survey data collected around a unique water supply intervention to provide universal piped connections with continuous supply in the city of Nagpur in India, this paper explores the determinants of household water bill payment. We consider the importance of global service improvements and service extension, coping behaviours, specific service quality measures, and behavioural factors affecting decisions, including salience, trust and social norms, as well as external constraints. We find that global service improvements and extensions are strongly associated with bill payment, alongside salience and trust in the utility. Our findings highlight the advantages of integrated, area-wise reform programmes in improving service and achieving financial sustainability.

ACS Style

Olivia Jensen; Namrata Chindarkar. Sustaining Reforms in Water Service Delivery: the Role of Service Quality, Salience, Trust and Financial Viability. Water Resources Management 2018, 33, 975 -992.

AMA Style

Olivia Jensen, Namrata Chindarkar. Sustaining Reforms in Water Service Delivery: the Role of Service Quality, Salience, Trust and Financial Viability. Water Resources Management. 2018; 33 (3):975-992.

Chicago/Turabian Style

Olivia Jensen; Namrata Chindarkar. 2018. "Sustaining Reforms in Water Service Delivery: the Role of Service Quality, Salience, Trust and Financial Viability." Water Resources Management 33, no. 3: 975-992.

Journal article
Published: 18 September 2018 in Policy and Society
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ACS Style

Olivia Jensen. Designing effective water policy: capacity and effectiveness of reforms in developing countries. Policy and Society 2018, 38, 77 -95.

AMA Style

Olivia Jensen. Designing effective water policy: capacity and effectiveness of reforms in developing countries. Policy and Society. 2018; 38 (1):77-95.

Chicago/Turabian Style

Olivia Jensen. 2018. "Designing effective water policy: capacity and effectiveness of reforms in developing countries." Policy and Society 38, no. 1: 77-95.

Journal article
Published: 01 May 2018 in Environmental Science & Policy
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Water security is widely recognised as an important and increasingly urgent policy challenge. To address this challenge, appropriate indicators are needed to stimulate policy action and measure the effectiveness of interventions. Indicators are more likely to have an impact on policy formulation when they are valid, credible and salient. This paper applies a co-production approach to develop a set of Urban Water Security Indicators which aim to meet these criteria. The approach was piloted in two cities, Singapore and Hong Kong. Data for a 15-year period were collected and stakeholder consultation and validation conducted. The paper reports on the indicator development process and findings, and reflects on the value of the Urban Water Security Indicators as a tool in policy formulation. The approach is being replicated in a larger group of cities as part of an ongoing research programme.

ACS Style

Olivia Jensen; Huijuan Wu. Urban water security indicators: Development and pilot. Environmental Science & Policy 2018, 83, 33 -45.

AMA Style

Olivia Jensen, Huijuan Wu. Urban water security indicators: Development and pilot. Environmental Science & Policy. 2018; 83 ():33-45.

Chicago/Turabian Style

Olivia Jensen; Huijuan Wu. 2018. "Urban water security indicators: Development and pilot." Environmental Science & Policy 83, no. : 33-45.

Journal article
Published: 01 December 2017 in Utilities Policy
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ACS Style

Olivia Jensen; Xun Wu. Regulating government-owned water utilities. Utilities Policy 2017, 49, 1 -5.

AMA Style

Olivia Jensen, Xun Wu. Regulating government-owned water utilities. Utilities Policy. 2017; 49 ():1-5.

Chicago/Turabian Style

Olivia Jensen; Xun Wu. 2017. "Regulating government-owned water utilities." Utilities Policy 49, no. : 1-5.

Journal article
Published: 01 October 2017 in Utilities Policy
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ACS Style

Olivia Jensen; Xun Wu. The hybrid model for economic regulation of water utilities: Mission impossible? Utilities Policy 2017, 48, 122 -131.

AMA Style

Olivia Jensen, Xun Wu. The hybrid model for economic regulation of water utilities: Mission impossible? Utilities Policy. 2017; 48 ():122-131.

Chicago/Turabian Style

Olivia Jensen; Xun Wu. 2017. "The hybrid model for economic regulation of water utilities: Mission impossible?" Utilities Policy 48, no. : 122-131.

Articles
Published: 17 February 2016 in International Journal of Water Resources Development
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Water reuse capacity in Beijing has developed rapidly along hybrid lines, with a small number of large-scale plants connected to a network backbone and a large number of small-scale plants in less densely developed areas. This article examines whether Beijing’s reuse system meets the objectives of effectiveness and sustainability, employing a new data-set of water reuse facilities for the city. It finds that reuse development in Beijing has so far been largely supply-driven and the desirable attributes of a hybrid system may only be achieved as greater attention is given to demand aspects of water reuse.

ACS Style

Olivia Jensen; Xudong Yu. Wastewater reuse in Beijing: an evolving hybrid system. International Journal of Water Resources Development 2016, 32, 590 -610.

AMA Style

Olivia Jensen, Xudong Yu. Wastewater reuse in Beijing: an evolving hybrid system. International Journal of Water Resources Development. 2016; 32 (4):590-610.

Chicago/Turabian Style

Olivia Jensen; Xudong Yu. 2016. "Wastewater reuse in Beijing: an evolving hybrid system." International Journal of Water Resources Development 32, no. 4: 590-610.

Review
Published: 02 January 2016 in International Journal of Water Resources Development
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This article reviews the development of public–private partnerships (PPP) in water services in Asia over the last two decades and situates the Asian experience within the wider global context. Through a comparative analysis of PPP data from two different sources, the article highlights the critical issue of how ‘private’ is defined in understanding the extent of PPP in Asia, due to the important role played by enterprises under mixed public and private ownership. The article identifies cyclical patterns of development of PPP in the water sector across countries and the use of hybrid contractual and institutional arrangements for PPPs.

ACS Style

Olivia Jensen. Public–private partnerships for water in Asia: a review of two decades of experience. International Journal of Water Resources Development 2016, 33, 4 -30.

AMA Style

Olivia Jensen. Public–private partnerships for water in Asia: a review of two decades of experience. International Journal of Water Resources Development. 2016; 33 (1):4-30.

Chicago/Turabian Style

Olivia Jensen. 2016. "Public–private partnerships for water in Asia: a review of two decades of experience." International Journal of Water Resources Development 33, no. 1: 4-30.

Journal article
Published: 01 January 2016 in Policy and Society
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ACS Style

Olivia Jensen; Xun Wu. Embracing Uncertainty in Policy-Making: The Case of the Water Sector. Policy and Society 2016, 35, 115 -123.

AMA Style

Olivia Jensen, Xun Wu. Embracing Uncertainty in Policy-Making: The Case of the Water Sector. Policy and Society. 2016; 35 (2):115-123.

Chicago/Turabian Style

Olivia Jensen; Xun Wu. 2016. "Embracing Uncertainty in Policy-Making: The Case of the Water Sector." Policy and Society 35, no. 2: 115-123.

Book chapter
Published: 14 October 2014 in Governing Asia
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ACS Style

Olivia Jensen. The Price of the Invaluable: The Role of Companies and Markets in Water Supply. Governing Asia 2014, 73 -77.

AMA Style

Olivia Jensen. The Price of the Invaluable: The Role of Companies and Markets in Water Supply. Governing Asia. 2014; ():73-77.

Chicago/Turabian Style

Olivia Jensen. 2014. "The Price of the Invaluable: The Role of Companies and Markets in Water Supply." Governing Asia , no. : 73-77.