Voice-based Intelligent Virtual Assistants (IVAs) promise to improve healthcare management and Quality of Life (QOL) by introducing the paradigm of hands-free and eye-free interactions. However, there has been little understanding regarding the challenges for designing such systems for older adults, especially when it comes to healthcare related tasks. To tackle this, we consider the processes of care delivery and QOL enhancements for older adults as a collaborative task between patients and providers. By interviewing 16 older adults living independently or semi–independently and 5 providers, we identified 12 barriers that older adults might encounter during daily routine and while managing health. We ultimately highlighted key design challenges and opportunities that might be introduced when integrating voice-based IVAs into the life of older adults. Our work will benefit practitioners who study and attempt to create full-fledged IVA-powered smart devices to deliver better care and support an increased QOL for aging populations.

Voice assistants (VAs) are becoming highly popular recently as a general means of interacting with the Internet of Things. However, the use of always-on microphones on VAs imposes a looming threat on users' privacy. In this paper, we propose MicShield, the first system that serves as a companion device to enforce privacy preservation on VAs. MicShield introduces a novel selective jamming mechanism, which obfuscates the user's private speech while passing legitimate voice commands to the VAs. It achieves this by using a phoneme level jamming control pipeline. Our implementation and experiments demonstrate that MicShield can effectively protect a user's private speech, without affecting the VA's responsiveness.

While voice user interfaces offer increased accessibility due to hands-free and eyes-free interactions, older adults often have challenges such as constructing structured requests and perceiving how such devices operate. Voice-first user interfaces have the potential to address these challenges by enabling multimodal interactions. Standalone voice + touchscreen Voice Assistants (VAs), such as Echo Show, are specific types of devices that adopt such interfaces and are gaining popularity. However, the affordances of the additional touchscreen for older adults are unknown. Through a 40-day real-world deployment with older adults living independently, we present a within-subjects study (N = 16; age M = 82.5, SD = 7.77, min. = 70, max. = 97) to understand how a built-in touchscreen might benefit older adults during device setup, conducting self-report diary survey, and general uses. We found that while participants appreciated the visual outputs, they still preferred to respond via speech instead of touch. We identified six design implications that can inform future innovations of senior-friendly VAs for managing healthcare and improving quality of life.

Accurately drawing non-planar 3D curves in immersive Virtual Reality (VR) is indispensable for many precise 3D tasks. However, due to lack of physical support, limited depth perception, and the non-planar nature of 3D curves, it is challenging to adjust mid-air strokes to achieve high precision. Instead of creating new interaction techniques, we investigated how task geometric shapes and input modalities affect precision-first drawing performance in a within-subject study (n=12) focusing on 3D target tracing in commercially available VR headsets. We found that compared to using bare hands, VR controllers and pens yield nearly 30% of precision gain, and that the tasks with large curvature, forward-backward or left-right orientations perform best. We finally discuss opportunities for designing novel interaction techniques for precise 3D drawing. We believe that our work will benefit future research aiming to create usable toolboxes for precise 3D drawing.