Although scientific literature already shows the connections between gamification, tourism and sustainability, there is still a gap in research into how gamification can transform cities into more playful, sustainable and intelligent tourism destinations. Gamification in tourism promotes engagement, education and innovation, enriching experiences and driving the development of smart destinations. This study advances this debate by employing a mixed methodology, combining a systematic review (supported by Rayyan, an artificial intelligence) and content analysis (supported by Iramuteq, a textual software, version 0.7 Alpha 2). Additionally, we used Dreamscape by Voyant Tools online for a geographical analysis of the textual corpus formed by n = 61 abstracts. The intersection of main findings from the techniques applied provides eight new insights on urban tourism education through gamification, which are as follows: (1) exchange between the Global North and South; (2) local and global participation; (3) collaborations to achieve the 17 SDGs; (4) improve urban destination marketing by ethics principles; (5) deepening disruption technology and ethics studies; (6) the transformation of reality by sciences; (7) gamification on interdisciplinary perspectives; and (8) the role of gamification on the tourism and hospitality industry. The results suggest that gamification in tourism can offer a new ontological approach to addressing sustainable urban development, highlighting both theoretical and practical challenges. This research has both theoretical and practical implications, advancing the concept of ecogaming by integrating technology, entertainment and sustainability, and reinforces its potential to educate and engage in sustainable urban tourism practices.

A sigla “vuca” tem sido cada vez mais incorporada ao universo empresarial, pois define o comportamento atual do mercado: volátil, incerto, complexo e ambíguo. Com o aumento da competitividade e do nível de exigência do consumidor torna-se cada vez mais necessária a otimização de recursos e melhoria constante de processos e sistemas, de forma a se atingir a competitividade necessária para estabilização no mercado. Tornando- se, assim, essencial a implementação de ferramentas tecnológicas e de inovação, atreladas às boas práticas de gestão da engenharia de produção. Logo, por meio da pesquisa realizada, buscou-se conceituar a indústria 4.0 e suas respectivas tecnologias, visando compreender a utilização e benefícios práticos das mesmas.

O objetivo desse Trabalho foi buscar uma alternativa que possa combinar equidade e efetividade na triagem de currículo, considerando o gap existente nessa parte do processo de recrutamento e seleção. Estudos comprovam que a triagem de currículos pode promover discriminação de gênero, cor e idade, além de apontar que os recrutadores têm contato apenas com 10% a 20% das candidaturas. Assim, com a proposta de reduzir ou eliminar tal disparidade, é apresentado o Currículo Inclusivo, um modelo que combina a padronização na confecção do currículo e a adoção de um score, capaz de identificar o perfil do profissional e atender a expectativa inicial do recrutador. Para isso, desenvolveu-se uma formulação matemática adaptada da Prova direta, utilizando-se, dentro desse conceito, a lógica dos axiomas, teoremas e definições já existentes e, a partir dessa estruturação, abordando seis dimensões: escolaridade, experiência profissional, experiência empreendedora, autenticidade virtual, TIN (tecnologia, inovação e negócios) e relacionamento virtual. Pelos resultados gerados, percebe-se que o Currículo Inclusivo pode promover um avanço na triagem de currículos, tornando-o mais ágil e focado e em acordo com o objetivo desse tipo de processo. Ao profissional, uma possibilidade de participação em processos mais equitativos e menos subjetivos, o que pode aumentar a sua chance de contratação. Ao recrutador, a possibilidade de contato com o maior número possível de candidatos na busca do profissional ideal.

Research on risk management in logistics: metrics and trends/ Pesquisa sobre gestão de riscos em logística: métricas e tendências

Introduction: This study assesses the economic feasibility of implementing electric buses in Juiz de Fora - MG, considering acquisition, operation, and maintenance costs compared to diesel models. The methodology is based on the Total Cost of Ownership (TCO) analysis, considering factors such as charging infrastructure, energy consumption, government incentives, environmental impact, and public policies related to electromobility.The results indicate that, although electric buses present 24% lower maintenance costs and up to 88.9% reduction in electricity expenses when combined with solar energy, the high initial acquisition cost and the need for structural investments compromise their economic feasibility in the short term. Additionally, implementing charging infrastructure represents a significant financial challenge for public transport operators. However, the analysis shows that alternative financing models, such as battery leasing and public-private partnerships (PPPs), can mitigate some of the financial challenges. Furthermore, more robust public policies, such as government subsidies, tax exemptions, and differentiated electricity tariffs, are essential to enable the energy transition in the public transport sector. Thus, this study reinforces the need for economic and regulatory strategies to facilitate fleet electrification, making urban transport more efficient, sustainable, and economically accessible in the long run. Objective: This article aims to analyze the economic feasibility of implementing electric buses in public transport in Juiz de Fora - MG, considering acquisition, operation, and maintenance costs compared to diesel buses. To achieve this, factors such as energy efficiency, charging infrastructure, government incentive policies, and available financing models will be evaluated. Additionally, the study seeks to identify the challenges and opportunities associated with transitioning to an electric fleet in the city, providing subsidies for decision-making by public managers and transport companies. Theoretical Framework: The study highlights the Total Cost of Ownership (TCO) analysis, financing models for electromobility, public policies for sustainable transport, and environmental impacts of fleet electrification, providing a solid foundation for understanding the research context. Method: The methodology adopted in this research follows a quantitative approach, based on Total Cost of Ownership (TCO) analysis and the economic feasibility assessment of fleet electrification. Data was collected from operational cost surveys, energy consumption analysis, and investments in charging infrastructure, supplemented by information from case studies and secondary sources, such as technical reports and industry regulations. Results and Discussion: The results revealed that, despite up to 24% lower maintenance costs and up to 88.9% electricity savings when using solar energy, the high initial cost of electric buses and charging infrastructure compromises their economic feasibility in the short term. In the discussion section, these results are contextualized within the theoretical framework, emphasizing the importance of government subsidies, tax incentives, and alternative financing models to enable fleet electrification. Research Implications: The practical and theoretical implications of this research are discussed, providing insights into how the findings can influence sustainable mobility and electromobility practices. These implications include public policy planning for urban transport, the adoption of financing models for electric fleets, and the feasibility of integrating renewable energy into the sector. Additionally, the findings may contribute to strategies that reduce economic barriers and encourage the transition to a more efficient and sustainable public transport system. Originality/Value: This study contributes to the literature by analyzing the economic feasibility of fleet electrification in a medium-sized city in Brazil, a topic still underexplored in local contexts. The innovative approach includes the integration of solar energy as an alternative to reducing operational costs, expanding the debate on sustainability in public transport. The relevance and value of this research are highlighted by its potential impact on public policy formulation, urban planning, and the adoption of more accessible financial models for energy transition in the mobility sector.