Telepresence robotic systems are proposed in different contexts and specifically in the area of social robotics for assisting older adults at home. Similarly to other robotic systems, such robots are often designed and then evaluated in laboratory settings for a limited period of time. Lab-based evaluations present limitations because they do not take into account the different challenges imposed by the fielding of robotic solutions into real contexts for longer periods. In order to perform long-term experiments in real ecological settings it is very important to define a structured approach to assess the impact of a prolonged and constant use of the telepresence robot. This paper proposes a methodology in the area of elderly people support, called MARTA, for M ultidimensional A ssessment of telepresence R obo T for older A dults. It introduces the main variables of interest as well as the instruments and administration timeline for assessing relevant changes that may occur over time. MARTA is also validated in a one year-long case study during which a telepresence robot, called Giraff, has been deployed and iteratively assessed. The paper also provides remarks on the technology readiness and suggestions for its improvements.

Early detection and adaptive support to changing individual needs related to ageing is an important challenge in today's society. In this paper we present a system called GiraffPlus that aims at addressing such a challenge and is developed in an on-going European project. The system consists of a network of home sensors that can be automatically configured to collect data for a range of monitoring services; a semi-autonomous telepresence robot; a sophisticated context recognition system that can give high-level and long term interpretations of the collected data and respond to certain events; and personalized services delivered through adaptive user interfaces for primary users. The system performs a range of services including data collection and analysis of long term trends in behaviors and physiological parameters (e.g. relating to sleep or daily activity); warnings, alarms and reminders; and social interaction through the telepresence robot. The latter is based on the Giraff telepresence robot, which is already in place in a number of homes. A distinctive aspect of the project is that the GiraffPlus system will be installed and evaluated in at least 15 homes of elderly people. This paper provides a general overview of the GiraffPlus system and its evaluation.

Introduction: This article describes an enhanced telepresence robot named ROBIN, part of a telecare system derived from the GIRAFFPLUS project for supporting and monitoring older adults at home. ROBIN is integrated in a sensor-rich environment that aims to continuously monitor physical and psychological wellbeing of older persons living alone. The caregivers (formal/informal) can communicate through it with their assisted persons. Long-term trials in real houses highlighted several user requirements that inspired improvements on the robotic platform. The enhanced telepresence robot was assessed by users to test its suitability to support social interaction and provide motivational feedback on health-related aspects. Methods: Twenty-five users (n = 25) assessed the new multimodal interaction capabilities and new communication services. A psychophysiological approach was adopted to investigate aspects like engagement, usability, and affective impact, as well as the possible role of individual differences on the quality of human-robot interaction. Results: ROBIN was overall judged usable, the interaction with/through it resulted pleasant and the required workload was limited, thus supporting the idea of using it as a central component for remote assistance and social participation. Open-minded users tended to have a more positive interaction with it. Conclusions: This work describes an enabling technology for remote assistance and social communication. It highlights the importance of being compliant with users' needs to develop solutions easy to use and able to foster their social connections. The role of personality appeared to be relevant for the interaction, underscoring a clear role of the service personalization.