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Prof. Isabel Ortiz Marcos
Universidad Politécnica de Madrid

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0 Leadership
0 Project Management
0 Risk Management
0 Stakeholder Management
0 quality

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Project Management
Risk Management
knowledge management
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Short Biography

I am a mechanical engineer who holds a PhD in industrial engineering from the Universidad Politecnica de Madrid, where I am also Associate Professor of Engineering Projects and Project Management. I am a certified Project Manager Professional (PMP)® by the Project Management Institute . I am a member of the Project Management and Quality Research Group, and a member of the Organization, Quality and Environment Cooperation Group at the Universidad Politecnica de Madrid (UPM). My current research fields of interest are competencies and professional skills applied to project management in multicultural contexts and international development projects, quality management and leadership. Currently I am the dean of the Leadership and Technology Center in UPM.

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Conference paper
Published: 01 March 2021 in INTED2021 Proceedings
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ACS Style

Isabel Ortiz-Marcos; Rocío Rodriguez-Rivero; Jesús Juan; José Miguel Atienza Riera. INTERNATIONALIZATION OF HIGHER EDUCATION AND ITS EFFECT ON THE STRENGTHENING OF COMPETENCES. INTED2021 Proceedings 2021, 2457 -2466.

AMA Style

Isabel Ortiz-Marcos, Rocío Rodriguez-Rivero, Jesús Juan, José Miguel Atienza Riera. INTERNATIONALIZATION OF HIGHER EDUCATION AND ITS EFFECT ON THE STRENGTHENING OF COMPETENCES. INTED2021 Proceedings. 2021; ():2457-2466.

Chicago/Turabian Style

Isabel Ortiz-Marcos; Rocío Rodriguez-Rivero; Jesús Juan; José Miguel Atienza Riera. 2021. "INTERNATIONALIZATION OF HIGHER EDUCATION AND ITS EFFECT ON THE STRENGTHENING OF COMPETENCES." INTED2021 Proceedings , no. : 2457-2466.

Conference paper
Published: 01 March 2021 in INTED2021 Proceedings
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ACS Style

Isabel Ortiz-Marcos; Luis Ignacio Ballesteros-Sánchez; Valeria Breuker; Araceli Hernández Bayo; Rocío Rodriguez-Rivero. SCENARIOS BASED APPROACH TO ASSESS GLOBAL COMPETENCE IN ENGINEERING MOBILITY PROGRAMS. INTED2021 Proceedings 2021, 4391 -4395.

AMA Style

Isabel Ortiz-Marcos, Luis Ignacio Ballesteros-Sánchez, Valeria Breuker, Araceli Hernández Bayo, Rocío Rodriguez-Rivero. SCENARIOS BASED APPROACH TO ASSESS GLOBAL COMPETENCE IN ENGINEERING MOBILITY PROGRAMS. INTED2021 Proceedings. 2021; ():4391-4395.

Chicago/Turabian Style

Isabel Ortiz-Marcos; Luis Ignacio Ballesteros-Sánchez; Valeria Breuker; Araceli Hernández Bayo; Rocío Rodriguez-Rivero. 2021. "SCENARIOS BASED APPROACH TO ASSESS GLOBAL COMPETENCE IN ENGINEERING MOBILITY PROGRAMS." INTED2021 Proceedings , no. : 4391-4395.

Journal article
Published: 17 November 2020 in Sustainability
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This paper presents the results of the first part of the Tools for Enhancing and Assessing the Value of International Experience for Engineers (TA VIE) project, launched in 2018, and outlines a contemporary understanding of global competence for engineers, as understood by European engineering companies. Striving to make engineering education more comprehensively aligned to the United Nation’s Sustainable Development Goals (SDGs), and thereby meeting demands from industry and society, the notion of “global competence” has attracted more and more attention from engineering schools. While there is no universally agreed on definition of global competence, the OECD (Organization for Economic Co-operation and Development) definition, which explicitly combines global awareness and intercultural communication competence with sustainability efforts, seems potentially well positioned to inform higher education institutions’ (HEI) global competence education. This is perhaps especially so when it comes to international student mobility, an area which is regularly seen as an important means to enhance global competence while all too often being assessed not in terms of qualitative student development, but in terms of structural indicators. However, in order to assess and improve curricula and mobility programs, the desired learning outcomes must first be specified. Based on research in five European countries (Spain, Italy, Sweden, France and Hungary), this paper details the understanding, requirements and perceived skill gaps of companies hiring engineering graduates, a first step towards improved and assessable global competence education for engineering students.

ACS Style

Isabel Ortiz-Marcos; Valeria Breuker; Rocío Rodríguez-Rivero; Björn Kjellgren; Frédéric Dorel; Marco Toffolon; Diego Uribe; Virna Eccli. A Framework of Global Competence for Engineers: The Need for a Sustainable World. Sustainability 2020, 12, 9568 .

AMA Style

Isabel Ortiz-Marcos, Valeria Breuker, Rocío Rodríguez-Rivero, Björn Kjellgren, Frédéric Dorel, Marco Toffolon, Diego Uribe, Virna Eccli. A Framework of Global Competence for Engineers: The Need for a Sustainable World. Sustainability. 2020; 12 (22):9568.

Chicago/Turabian Style

Isabel Ortiz-Marcos; Valeria Breuker; Rocío Rodríguez-Rivero; Björn Kjellgren; Frédéric Dorel; Marco Toffolon; Diego Uribe; Virna Eccli. 2020. "A Framework of Global Competence for Engineers: The Need for a Sustainable World." Sustainability 12, no. 22: 9568.

Journal article
Published: 09 November 2020 in Sustainability
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The aim of this research is to help improve the effectiveness of international development projects (IDPs) with a focus on enhancing their success. For this purpose, this work seeks to identify links between the management of risks among five projects executed in Cauca (Colombia) and the success of these projects in terms of project management and impacts on the beneficiary communities. An analysis of these projects reveals the most critical risks encountered and the relationships between the management of those risks and the success of the projects. The use of fuzzy logic through the fuzzy-set qualitative comparative analysis (fsQCA) program is key to performing this difficult task. The results of a qualitative study reveal that the most important risks correspond to economic, cultural, and political factors. A quantitative analysis by fsQCA shows a direct relationship between the management of cultural differences and the positive impacts of IDPs on the beneficiary communities.

ACS Style

Rocío Rodríguez-Rivero; Isabel Ortiz-Marcos; Javier Romero; Luis Ballesteros-Sánchez. Finding the Links between Risk Management and Project Success: Evidence from International Development Projects in Colombia. Sustainability 2020, 12, 9294 .

AMA Style

Rocío Rodríguez-Rivero, Isabel Ortiz-Marcos, Javier Romero, Luis Ballesteros-Sánchez. Finding the Links between Risk Management and Project Success: Evidence from International Development Projects in Colombia. Sustainability. 2020; 12 (21):9294.

Chicago/Turabian Style

Rocío Rodríguez-Rivero; Isabel Ortiz-Marcos; Javier Romero; Luis Ballesteros-Sánchez. 2020. "Finding the Links between Risk Management and Project Success: Evidence from International Development Projects in Colombia." Sustainability 12, no. 21: 9294.

Journal article
Published: 09 October 2020 in Technological Forecasting and Social Change
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This study confirms the need to correctly plan human resources, risk and communication management when virtual teams are included in a project team, as indicated in the literature review. his study extends the current literature in the field, in a way not previously identified by other authors, by identifying the importance of virtual teams in the requirements collection and scope management processes during project planning. It is demonstrated that project managers should consider the impact of virtual teams on integration and scope planning and not simply on resources, communication and cost planning. In this study, the use of fuzzy set Qualitative Comparative Analysis (fsQCA) is a key methodological contribution to indicate hidden or unknown impacts of virtual teams in certain key project planning processes.

ACS Style

J.S. Gallego; I. Ortiz-Marcos; J. Romero Ruiz. Main challenges during project planning when working with virtual teams. Technological Forecasting and Social Change 2020, 162, 120353 .

AMA Style

J.S. Gallego, I. Ortiz-Marcos, J. Romero Ruiz. Main challenges during project planning when working with virtual teams. Technological Forecasting and Social Change. 2020; 162 ():120353.

Chicago/Turabian Style

J.S. Gallego; I. Ortiz-Marcos; J. Romero Ruiz. 2020. "Main challenges during project planning when working with virtual teams." Technological Forecasting and Social Change 162, no. : 120353.

Journal article
Published: 15 September 2020 in Sustainability
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Business globalization causes all project managers, sooner or later, to face the challenge of understanding cultural differences. Identifying the risks associated with these differences has become an essential task today when discussing international projects. This paper shows how to improve the management of projects carried out in China by Spanish organizations, identifying risks related to differences between societies. To determine this set of risks, the cultural dimensions of Hofstede and Meyer were analyzed for the case of China and Spain, as well as the most critical values of the World Value Survey between both cultures. From there, and thanks to work done with a focus group formed of 29 Spanish project managers who are experienced in working in projects developed in China, risks were identified and classified into categories considering cultural dimensions. The results obtained show a record of risks of great interest for organizations working in international contexts, mainly in China. They reveal, in addition, the importance of considering this type of risks related to cultural differences, which have rarely been treated before.

ACS Style

Rocío Rodríguez-Rivero; Isabel Ortiz-Marcos; Luis Ballesteros-Sánchez; Xabier Martínez-Beneitez. Identifying Risks for Better Project Management between Two Different Cultures: The Chinese and the Spanish. Sustainability 2020, 12, 7588 .

AMA Style

Rocío Rodríguez-Rivero, Isabel Ortiz-Marcos, Luis Ballesteros-Sánchez, Xabier Martínez-Beneitez. Identifying Risks for Better Project Management between Two Different Cultures: The Chinese and the Spanish. Sustainability. 2020; 12 (18):7588.

Chicago/Turabian Style

Rocío Rodríguez-Rivero; Isabel Ortiz-Marcos; Luis Ballesteros-Sánchez; Xabier Martínez-Beneitez. 2020. "Identifying Risks for Better Project Management between Two Different Cultures: The Chinese and the Spanish." Sustainability 12, no. 18: 7588.

Journal article
Published: 03 June 2019 in International Journal of Managing Projects in Business
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Purpose Knowledge is recognized to be a key asset to achieve the strategic objectives of an organization. To that end, it is necessary to count on governance mechanisms that ensure the alignment between the knowledge resources and processes and the business strategy. Given that knowledge management is often performed by project management offices (PMOs), the purpose of this paper is to explore if the dimensions for PMOs governance suggested in the literature are also valid for knowledge governance and what problems do exist. Design/methodology/approach This research has been done using case study methodology. A large complex project in the IT industry was deeply analyzed. This project brings together most of the elements that can be found in current organizational contexts (e.g. geographical dispersed project teams, multicultural environment, technical complexity, etc.), thus reinforcing the applicability of the results obtained. Findings The study findings indicate that knowledge flows between PMOs take place along the dimensions defined for PMO governance, thus confirming the suitability of those dimensions also for the governance of knowledge. This research also validates the connection between the barriers to knowledge sharing and the knowledge governance mechanisms, and provides empirical evidence of the importance of informal knowledge governance to foster knowledge sharing behaviors. This is of key importance to overcome daily operational issues. The observations made are, in fact, valuable lessons learnt for future projects and a valuable input for further research. Originality/value This study explores the similarities between PMOs governance and knowledge governance in multi-PMO settings on the basis of a case study, thus contributing additional empirical data to the literature. Previous work with this approach has not been found.

ACS Style

Maria Mercedes Martinez Sanz; Isabel Ortiz-Marcos. Dimensions of knowledge governance in a multi-PMO project context. International Journal of Managing Projects in Business 2019, 13, 1423 -1441.

AMA Style

Maria Mercedes Martinez Sanz, Isabel Ortiz-Marcos. Dimensions of knowledge governance in a multi-PMO project context. International Journal of Managing Projects in Business. 2019; 13 (7):1423-1441.

Chicago/Turabian Style

Maria Mercedes Martinez Sanz; Isabel Ortiz-Marcos. 2019. "Dimensions of knowledge governance in a multi-PMO project context." International Journal of Managing Projects in Business 13, no. 7: 1423-1441.

Journal article
Published: 03 May 2018 in Sustainability
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Sustainability is a field of growing interest in Project Management (PM). Literature on Sustainability in PM is abundant at a theoretical level; however, it is necessary to explore hands-on approaches for designing models and practices. The purpose of this study is to introduce management systems as a practical tool for Sustainability in PM. Management system certifications are used as an indicator of the implementation of Sustainability practices, and thus, the impact of Sustainability on the success of projects is analyzed. The methodology for this study includes the analysis of the correspondence between Sustainability and five recognized management system standards (ISO 9001, ISO 14001, ISO 50001, UNE 166002 and OHSAS 18001) and experimental research based on data delivered by CDTI (Center for Industrial Technological Development) including relevant and objective information about R&D&I Projects in the energy sector. This study analyzes the impact of four variables (duration, budget, year of funding and certifications to management systems) on the success of the project. The conclusion is the significant positive impact of having management system certifications on the success of company projects analyzed in the Spanish energy sector, which may be of interest to PM practitioners in order to consider Sustainability as a factor for success.

ACS Style

Silvia Martínez-Perales; Isabel Ortiz-Marcos; Jesús Juan Ruiz; Francisco Javier Lázaro. Using Certification as a Tool to Develop Sustainability in Project Management. Sustainability 2018, 10, 1408 .

AMA Style

Silvia Martínez-Perales, Isabel Ortiz-Marcos, Jesús Juan Ruiz, Francisco Javier Lázaro. Using Certification as a Tool to Develop Sustainability in Project Management. Sustainability. 2018; 10 (5):1408.

Chicago/Turabian Style

Silvia Martínez-Perales; Isabel Ortiz-Marcos; Jesús Juan Ruiz; Francisco Javier Lázaro. 2018. "Using Certification as a Tool to Develop Sustainability in Project Management." Sustainability 10, no. 5: 1408.

Review
Published: 23 April 2018 in Sustainability
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Nowadays the advance towards sustainability poses a global challenge for modern society as well as for companies. Professionals and academics continually redefine business processes and design management mechanisms in a more appropriate way in order to allow companies to balance economic activity with the environmental and social impact that they generate. Under this complex and dynamic scenario, creating a product, providing a service, or achieving a given result requires a different interpretation of the efficiency paradigm and an adequate socio-environmental intelligence. In the context of project management, sustainability-related knowledge, skills, and suitable tools are necessary to face this challenge. Moreover, its close relationship with stakeholder theory presents an alternative to approach that purpose. This article attempts a systematic review of the literature on stakeholder theory in project management during the past nine years, with the aim of providing a comprehensive view of this relationship, revealing its impact and influence on sustainability, and finding new research paths. We highlight the potential benefits derived from this relationship, either as an instrument for the promotion of corporate social responsibility and inclusive policies, as a means for the generation of shared value and technological innovation, or as a key factor in the strategy and business management of a given project.

ACS Style

Diego F. Uribe; Isabel Ortiz-Marcos; Ángel Uruburu. What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability. Sustainability 2018, 10, 1300 .

AMA Style

Diego F. Uribe, Isabel Ortiz-Marcos, Ángel Uruburu. What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability. Sustainability. 2018; 10 (4):1300.

Chicago/Turabian Style

Diego F. Uribe; Isabel Ortiz-Marcos; Ángel Uruburu. 2018. "What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability." Sustainability 10, no. 4: 1300.

Journal article
Published: 01 April 2016 in Journal of Business Research
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This study analyzes the effect of organizational characteristics on the innovation project performance. This research applies fuzzy set Qualitative Comparative Analysis (fsQCA) to a large sample of Spanish firms appearing in the Community Innovation survey (CIS). The results show that the combination of organizational innovation, firm size and cooperation with national and, especially, international firms is a sufficient condition for the success of innovation projects within the organization. Evidence also suggests that variables such as the investment on R&D per employee or the seniority of the company do not affect the success of innovation projects. These findings help complement some results in previous studies on innovation projects performance.

ACS Style

José Ramón Cobo-Benita; Enrique Rodríguez-Segura; Isabel Ortiz-Marcos; Luis Ballesteros-Sánchez. Innovation projects performance: Analyzing the impact of organizational characteristics. Journal of Business Research 2016, 69, 1357 -1360.

AMA Style

José Ramón Cobo-Benita, Enrique Rodríguez-Segura, Isabel Ortiz-Marcos, Luis Ballesteros-Sánchez. Innovation projects performance: Analyzing the impact of organizational characteristics. Journal of Business Research. 2016; 69 (4):1357-1360.

Chicago/Turabian Style

José Ramón Cobo-Benita; Enrique Rodríguez-Segura; Isabel Ortiz-Marcos; Luis Ballesteros-Sánchez. 2016. "Innovation projects performance: Analyzing the impact of organizational characteristics." Journal of Business Research 69, no. 4: 1357-1360.

Original articles
Published: 01 June 2011 in Total Quality Management & Business Excellence
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In recent decades, Fair Trade (FT) has consolidated as a useful cooperation tool for small producers in the South. However, it has been observed that it gives rise to the risk of a certain degree of dependence on the organisations that market their products in developed countries. To avoid this situation of dependence, the producer organisations need to be able to move forward and develop themselves into more solid and sustainable organisations even in the conventional market outside the protection of FT networks. Therefore, it is evident that there is a clear need for tools that identify the shortcomings of producer organisations. This paper sets out the design of a diagnostic tool that detects the needs and identifies areas for improvement with a view to achieve sustainability in the market, measuring advances in this direction. The tool is adapted to the idiosyncrasies of producers who market under FT rules and has been validated testing its implementation in one FT organisation in Peru. The test has shown the pertinence and usefulness of the tool as well as some weaknesses that have been addressed.

ACS Style

I. Ortiz-Marcos; M. J. Sánchez Naranjo; José R. Cobo. A diagnostic tool design for cooperatives and Fair Trade organisations. Total Quality Management & Business Excellence 2011, 22, 743 -753.

AMA Style

I. Ortiz-Marcos, M. J. Sánchez Naranjo, José R. Cobo. A diagnostic tool design for cooperatives and Fair Trade organisations. Total Quality Management & Business Excellence. 2011; 22 (7):743-753.

Chicago/Turabian Style

I. Ortiz-Marcos; M. J. Sánchez Naranjo; José R. Cobo. 2011. "A diagnostic tool design for cooperatives and Fair Trade organisations." Total Quality Management & Business Excellence 22, no. 7: 743-753.