Diana Freed

Dr. Diana Freed

orcid

Research Focus & Metrics

Academic Career Length

10Years (2017-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

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17 September 2018 in JMIR mHealth and uHealth
Verified
Journal Article
Open access
ASAliza Selter
Aliza Selter
CTChristina Tsangouri
Christina Tsangouri
SASana B Ali
Sana B Ali
DFDiana Freed
Diana Freed
AVAdrian Vatchinsky
Adrian Vatchinsky
DEDeborah Estrin
Deborah Estrin
Mobile and tablet apps, ubiquitous and pervasive computing, wearable computing and domotics for health.

19 April 2023
Verified
Conference Paper
Open access
DFDiana Freed
Diana Freed
NBNatalie N. Bazarova
Natalie N. Bazarova
SCSunny Consolvo
Sunny Consolvo
EHEunice J Han
Eunice J Han
PKPatrick Gage Kelley
Patrick Gage Kelley
DCDan Cosley
Dan Cosley
The seamless integration of technology into the lives of youth has raised concerns about their digital safety. While prior work has explored youth experiences with physical, sexual, and emotional threats—such as bullying and trafficking—a comprehensive and in-depth understanding of the myriad threats that youth experience is needed. By synthesizing the perspectives of 36 youth and 65 adult participants from the U.S., we provide an overview of today’s complex digital-safety landscape. We describe attacks youth experienced, how these moved across platforms and into the physical world, and the resulting harms. We also describe protective practices the youth and the adults who support them took to prevent, mitigate, and recover from attacks, and key barriers to doing this effectively. Our findings provide a broad perspective to help improve digital safety for youth and set directions for future work.

11 November 2024
Verified
Conference Paper
Open access
CSC. Estelle Smith
C. Estelle Smith
ABAlemitu Bezabih
Alemitu Bezabih
DFDiana Freed
Diana Freed
BHBrett A. Halperin
Brett A. Halperin
SWSara Wolf
Sara Wolf
MRMohammad Rashidujjaman Rifat
Mohammad Rashidujjaman Rifat
With rapid advances in Artificial Intelligence (AI) impacting human health and wellbeing, scholarly discourse should focus equally on the prospective opportunities and harms of Human-AI Interaction (HAI) in Computer-Supported Collaborative Work and Social Computing (CSCW). This panel invites critical interdisciplinary discussion around the (un)designing of AI by asking: how, when, where, and why should AI (not) be involved in sociotechnical systems for mental and spiritual health and wellbeing? Motivated by functional, technical, and ethical concerns, the panel aims to ensure that: (1) progress in HAI for mental and spiritual health is informed by expertise from the respective clinical disciplines; (2) ethical and responsible design principles lie at the core of research motivations and methodologies; and (3) AI hype can be tempered by caution given its impacts on marginalized and stigmatized groups. A panel of respected experts in mental health, spiritual care, and AI will discuss CSCW topics regarding HAI in contexts of clinical practice (e.g., electronic health records, patient portals, decision-making and referral systems, technology-supported interactions during bedside care or clinical appointments) as well as social contexts beyond the clinic (e.g., social apps, online health communities and social media, and computer-mediated communication in spiritual/religious groups).

16 June 2025 in Social Sciences
Verified
Journal Article
Open access
PDF file
DFDiana Freed
Diana Freed
NBNatalie Bazarova
Natalie Bazarova
SCSunny Consolvo
Sunny Consolvo
DCDan Cosley
Dan Cosley
PKPatrick Gage Kelley
Patrick Gage Kelley
Youth are increasingly exposed to a broad range of technology-facilitated abuse that challenges their safety and well-being. Building on previous work that examined youth help-seeking behaviors, coping strategies, threats they encounter, and the social support systems around them, we articulate a framework— called PROTECT—Problem recognition, Reaching out, Organizing support, Training, Engaging experts, Continuous support, and Tackling safety measures—which integrates existing models of support, help-seeking, and digital skills to offer a high-level, structured approach to adults who serve as a support system to youth navigate technology-facilitated abuse. The framework unpacks social and contextual dynamics that influence help-seeking behaviors, providing a foundation for educators, advocates, health professionals, developers and other adult stakeholders to design and develop trauma-informed, timely interventions to promote resilience.

2 May 2025 in Proceedings of the ACM on Human-Computer Interaction
Verified
Journal Article
Open access
DFDiana Freed
Diana Freed
SCSunny Consolvo
Sunny Consolvo
DCDan Cosley
Dan Cosley
PKPatrick Gage Kelley
Patrick Gage Kelley
EREnder Ricart
Ender Ricart
NBNatalie N. Bazarova
Natalie N. Bazarova
Technology provides youth (ages 10--17) with near-constant opportunities for learning, communication, and self-expression. It can also expose them to technology-facilitated abuse: harassment, coercion, fraud, and more. The ability of youth to navigate such abuse is crucial for their well-being and development. A recent advisory by the U.S. Surgeon General called for better support of youth, including that youth should ''reach out for help.'' However, little is known about how youth seek help or otherwise cope with technology-facilitated abuse. Through a qualitative study in the U.S., we examine how youth engage in self-reliance, seek help from others, and how others seek help on a youth's behalf. We discuss these strategies and outline opportunities for how the HCI community can better support youth who experience technology-facilitated abuse.

17 October 2025
Verified
Conference Paper
Open access
CGChris Geeng
Chris Geeng
LQLucy Qin
Lucy Qin
AMAllison McDonald
Allison McDonald
ABAmna Batool
Amna Batool
DFDiana Freed
Diana Freed
DZDouglas Zytko
Douglas Zytko