This research examines the proposition that enhancing sustainable innovation can be particularly effective when the focus is on strategy, machine learning, and digitalization. The study specifically targets the complex interactions among strategic alignment (SA), sustainability-oriented innovation (SOI), and digital transformation (DT) within small and medium-sized enterprises (SMEs) in Saudi Arabia, particularly within the service sector. A moderated mediation framework was constructed to analyze the influence of SA on SOI, the mediating role of DT, and the moderating effect of strategic orientation (SO). Data were collected through structured surveys from 339 SMEs using a quantitative research design and a cross-sectional methodology. The partial least squares structural equation modeling (PLS-SEM) technique was employed to validate the proposed framework and hypotheses. The results indicate that SA significantly boosts SOI, with DT acting as a strong mediator in this connection. Furthermore, SO moderates the relationships between SA and SOI, SA and DT, and DT and SOI, highlighting its essential role in shaping the dynamics of sustainable innovation. These findings emphasize the necessity of aligning strategic initiatives with digital advancements to foster innovation that achieves a balance among economic, social, and environmental objectives. This study contributes to existing literature by filling the research gap regarding SOI and DT in Saudi SMEs and offers practical insights for SMEs facing sustainability challenges. Future research should delve deeper into digital technology configurations, industry-specific contexts, and cross-national applications to improve the applicability of these findings.

This study harnesses the power of machine learning to unravel the intricate dynamics of influencer credibility in shaping brand admiration and consumer purchase intent within the realm of social media marketing. A survey of 423 consumers, analyzed using JASP software and advanced structural equation modeling (SEM), provides a data‐driven lens into how credibility dimensions—experience, trustworthiness, attractiveness, and conformity—influence consumer perceptions and actions. Findings highlight the pivotal roles of experience and trustworthiness in fostering brand admiration, while attractiveness yields inconclusive results. Conformity emerges as a subtle yet significant factor in driving purchase intent. Notably, brand admiration serves as a critical intermediary, bridging the gap between influencer credibility and consumer purchase decisions. This research underscores the transformative potential of machine learning in decoding consumer behavior, offering fresh insights for marketers aiming to optimize influencer‐driven campaigns in the ever‐evolving digital landscape.

E-Service has become of great importance to both companies and researchers alike during the last decade. So, E-Service helping the banks in building a good relation-ship with their customers. However, The main aims of this study are to investigate. Does E-Service Quality affect E-Customer Satisfaction in Egyptian Banks? the study collected 140 surveys from respondents who use online service in different branches banks located in Cairo City in Egypt. Factor analysis has shown a significant impact between e-service quality and e-customer satisfaction. The regression analysis showed a significant correlation between all the variables of the e-service quality and e-customer satisfaction except Empathy.

Retailers strive for sustainability, relying on marketing efforts. Retail business sustainability (BS) is a debated topic, necessitating research on customer support for sustainable businesses. This study explores how Eco-Friendly customer Behaviour (EFB) mediates the connection between Sustainable Marketing (SM) and Consumer Intention to Buy (CIB) in retail. Data from 914 retail consumers underwent PLS-SEM analysis to thoroughly examine complex relationships among model variables, including potential mediation effects. The findings strongly back the link between SM and CIB. The notable role of EFB in mediating the SM-CIB relationship underscores EFB's significance in guiding CIB. For the first time in the MENA region, this study addresses how retail customers' purchasing intentions are affected by the SM fields of action. The tested model expands the previous GREEN model, providing theoretical and practical inferences.