Computer science is a predominantly male field of study. Women face barriers while trying to insert themselves in the study of computer science. Those barriers extend to when women are exposed to the professional area of computer science. Despite decades of social fights for gender equity in Science, Technology, Engineering, and Mathematics (STEM) education and in computer science in general, few women participate in computer science, and some of the reasons include gender bias and lack of support for women when choosing a computer science career. Open source software development has been increasingly used by companies seeking the competitive advantages gained by team diversity. This diversification of the characteristics of team members includes, for example, the age of the participants, the level of experience, education and knowledge in the area, and their gender. In open source software projects women are underrepresented and a series of biases are involved in their participation. This paper conducts a systematic literature review with the objective of finding factors that could assist in increasing women’s interest in contributing to open source communities and software development projects. The main contributions of this paper are: (i) identification of factors that cause women’s lack of interest (engagement), (ii) possible solutions to increase the engagement of this public, (iii) to outline the profile of professional women who are participating in open source software projects and software development projects. The main findings of this research reveal that women are underrepresented in software development projects and in open source software projects. They represent less than 10% of the total developers and the main causes of this underrepresentation may be associated with their workplace conditions, which reflect male gender bias.

Governments at all levels have a mandate to provide services, protect society, and make the economy prosper. While this is a long-term goal, citizens are now expecting greater and faster delivery of services from government. This paper presents a systematic literature review of service digitization carried out by the governments of several countries, which was motivated by the lack of primary studies in the literature related to the identification of the processes and methodologies adopted by these governments and private companies to provide their services to the citizen. This work also contributes to the identification of best practices, technologies and tools used for the provision and evaluation of digitized services provided and how governments are evaluating the gains from digitization. These results of this systematic literature review serve as inputs to guide current and future research of the Brazilian Government in the construction of a digital platform for the provision of its services directed to the citizen, seeking to analyze their needs and improving the services currently provided.

Despite efforts to define productivity, there is no consensus in the software industry regarding what the term productivity means and, instead of having only one metric or factor that describes productivity, it is defined by a set of aspects. Our objective is to develop a tool that supports the productivity measurement of software development teams according to the factors found in the literature. We divided these factors into four groups: People, Product, Organization, and Open Source Software Projects. We developed a web system containing the factors that influence productivity identified in this work, called Productive, to support software development teams in measuring their productivity. After developed the tool, we monitored its use over eight weeks with two small software development teams. From the results, we found that software development companies can use the system to support monitoring team productivity. The results also point to an improvement in productivity while using the system, and a survey applied to users demonstrates the users’ positive perception regarding the results obtained. In future work, we will monitor the use of the tool and investigate the users’ perceptions in other project contexts.

Os primeiros resultados da adequação das grades curriculares em cursos de graduação no Brasil para atender às exigências legais de curricularização da extensão têm sido observados. Este trabalho descreve as ações realizadas ao longo de três ofertas do componente curricular de Projetos Comunitários I, do curso de Sistemas de Informação do IFPR, campus Palmas. Nesse período, foram realizadas atividades como a publicação de podcast, realização de oficinas, rodas de conversa, campeonatos de jogos e palestras. A cada ação realizada, a interação direta com a comunidade enriquece a formação social e profissional dos acadêmicos. A experiência descrita pode ser adaptada e replicada em iniciativas de curricularização de extensão em outros cursos superiores da área de Computação.

The Information and Communication Technology Master Plan—ICTMP—is an important tool for the achievement of the strategic business objectives of public and private organizations. In the public sector, these objectives are closely related to the provision of benefits to society. Information and Communication Technology (ICT) actions are present in all organizational processes and involves size-able budgets. The risks inherent in the planning of ICT actions need to be considered for ICT to add value to the business and to maximize the return on investment to the population. In this context, this work intends to examine the use of risk management processes in the development of ICTMPs in the Brazilian public sector.

Context: Several studies report the positive impacts of gender diversity on software development teams. However, it is common knowledge that women face many challenges to remain in the job market, especially in Information and Communication Technology (ICT). Goal: This paper investigates the perception of ICT women practitioners about their expectations in the job market, mainly concerning salary expectations, work performance and experience, incentive policies, and satisfaction. Method: We surveyed 192 women who work or have worked in the Brazilian software industry. We used mixed methods to analyze the data. Results: Our findings reveal that around 41% of the women are satisfied with the current salary and approximately 23% of them have a full seniority level. Furthermore, more than half of ICT practitioners stated that their work performance was consistent with their professional growth. Conclusions: Although women ICT practitioners have not met their expectations about their professional goals, they are satisfied with their performance in the job market.