Large language models (LLMs) are rapidly transforming various fields, including the field of business process management (BPM). LLMs provide new ways for analyzing and improving operational processes. This paper assesses the capabilities of LLMs on business process modeling using a framework for automating this task and a robust evaluation approach. We design a comprehensive benchmark, consisting of 20 diverse business processes, and we demonstrate our evaluation approach by assessing 16 current state-of-the-art LLMs from major AI vendors. Our analysis highlights significant performance variations across LLMs and reveals a positive correlation between efficient error handling and the quality of generated models. It also shows consistent performance trends within similar LLM groups. Furthermore, we use our evaluation approach to investigate LLM self-improvement techniques, encompassing self-evaluation, input optimization, and output optimization. Our findings indicate that output optimization, in particular, offers promising potential for enhancing quality, especially in models with initially lower performance. Our contributions provide insights for leveraging LLMs in BPM, paving the way for more advanced and automated process modeling techniques.

Large Language Models (LLMs) have the potential to semi-automate some process mining (PM) analyses. While commercial models are already adequate for many analytics tasks, the competitive level of open-source LLMs in PM tasks is unknown. In this paper, we propose PM-LLM-Benchmark, the first comprehensive benchmark for PM focusing on domain knowledge (process-mining-specific and process-specific) and on different implementation strategies. We focus also on the challenges in creating such a benchmark, related to the public availability of the data and on evaluation biases by the LLMs. Overall, we observe that most of the considered LLMs can perform some process mining tasks at a satisfactory level, but tiny models that would run on edge devices are still inadequate. We also conclude that while the proposed benchmark is useful for identifying LLMs that are adequate for process mining tasks, further research is needed to overcome the evaluation biases and perform a more thorough ranking of the “competitive” LLMs.

Sequential Resource Allocation with situational constraints presents a significant challenge in real-world applications, where resource demands and priorities are context-dependent. This paper introduces a novel framework, SCRL, to address this problem. We formalize situational constraints as logic implications and develop a new algorithm that dynamically penalizes constraint violations. To handle situational constraints effectively, we propose a probabilistic selection mechanism to overcome limitations of traditional constraint reinforcement learning (CRL) approaches. We evaluate SCRL across two scenarios: medical resource allocation during a pandemic and pesticide distribution in agriculture. Experiments demonstrate that SCRL outperforms existing baselines in satisfying constraints while maintaining high resource efficiency, showcasing its potential for real-world, context-sensitive decision-making tasks.