PhD Paula Pypłacz – works at Czestochowa University of Technology, Institute of Information Management Systems. She obtained the title of engineer in the field of Management and production engineering, (speciality: IT in management) and PhD degree - in economics, speciality: management sciences. She is certified lecturer in Processes Certification Program of BPMN, Streamsoft Prestige and Tecnomatix Plant Simulation. She is a reviewer of articles in journals such as: Sustainability, Water, Socsci, Polish Journal of management Studies, Oeconomia Copernicana, International Journal of Contemporary Management, Journal of Advanced Transportation and at different conferences, such as: IBIMA, 10th International Conference on Applied Economics Contemporary Issues in Economy, 2nd International scientific conference contemporary issues in theory and practice of management, International Conference on Social Sciences (ICSS). The main research interests include: process management, business processes mapping, Industry 4.0, RPA (Robotic Process Automation), innovations. Faculty of Management, Czestochowa University of Technology, Armii Krajowej 19B, 42-201 Czestochowa, Poland.