We use the Shannon informational entropies as a tool to study the artificial helium atom, namely, two electrons confined in a quantum dot. We adopt configurations with spherical and cylindrical symmetries for the physical system of interest. Using the informational quantities, we analyze the effects of electronic confinement, we validate the entropic uncertainty relation, we identify that the Coulomb interaction potential between the electrons is no longer important for strong confinements, and we indicate/predict the avoided crossing phenomena. Finally, we carried out a density function analysis. When available, the results are compared with those in the literature.