ICT Director, lecturer, and researcher with over 10 years of experience in information systems, digital transformation, and immersive technologies (VR/AR). Specialized in applying innovative solutions to enhance user experience, particularly in cultural heritage and museum environments, supported by strong skills in data analysis and statistical modeling. Holds a PhD in Digital Transformation of Cultural Heritage from the University of Tirana, an MSc in Operations Research, and a Bachelor’s degree in Business Informatics and Computer Science from Universitat de les Illes Balears (Spain). Currently leading the ICT Center at Barleti University while teaching courses in programming, information systems, and e-commerce. Professional experience includes roles in public institutions and the private sector. Author of multiple academic publications and actively engaged in projects, training, and innovation initiatives.