Dr. Shireen Al-Hourani is an Associate Professor in the Department of Quantitative Studies at University Canada West (UCW), where she serves as the Course Lead for Operations Management, Logistics, Supply Chain, and Procurement courses. She is also an active member of several academic committees. With over 20 years of combined experience in academia and industry, Dr. Al-Hourani has held senior leadership roles in multinational pharmaceutical companies, with a specialization in operations management, supply chain optimization, and lean manufacturing in GMP-regulated environments. Her research interests include operations and supply chain management, Industry 4.0 applications, project management, and the strategic use of emerging technologies, particularly artificial intelligence and machine learning, for enhancing business process efficiency. She also explores sustainability challenges, such as leveraging crowdsourcing to address urban congestion and using AI to strengthen supply chain resilience. Committed to bridging academic theory with practical application, Dr. Al-Hourani actively fosters industry-academic collaborations and strives to prepare her students to tackle global business challenges with innovation, critical thinking, and ethical leadership.