Industry 4.0 represents a significant transformation in industrial systems through digital integration, presenting both opportunities and challenges for aligning the workforce, especially in emerging economies like Thailand. This study adopts a sequential exploratory mixed-method approach to investigate how strategic human resource development (HRD) contributes to sustainable transformation, defined as the enduring alignment between workforce capabilities and technological advancement. The qualitative phase involved case studies of five Thai manufacturing firms at varying levels of Industry 4.0 adoption, utilizing semi-structured interviews with executives and HR leaders. Thematic findings informed the development of a structured survey, distributed to 144 firms. Partial Least Squares Structural Equation Modeling (PLS SEM) was used to test the hypothesized relationships among business pressures, leadership support, HRD preparedness, and technological readiness. The analysis reveals that business pressures significantly influence leadership and HRD, which in turn facilitate technological readiness. However, business pressures alone do not directly enhance readiness without the support of intermediaries. These results underscore the critical role of integrated HRD and leadership frameworks in enabling sustainable digital transformation. This study contributes to theoretical perspectives by integrating HRD, leadership, and technological readiness, offering practical guidance for firms aiming to navigate the complexities of Industry 4.0.

The coronavirus pandemic is a crisis that disrupts the global supply chain and slows down the world economy. A significant challenge for the companies in the manufacturing sector is to mitigate risks related to the COVID-19 outbreak. Grounded in the resilience theory, resilience (i.e., prepare, prevent, protect, respond, and recover processes) aims to manage risks and ensure business continuity. This research aims to identify the key factors for the resilient manufacturing management of Thai automotive industries during the COVID-19 outbreak. Three outstanding companies of tier 1 automotive suppliers have been selected as case studies in this work. This qualitative research was completed by using a semi-structured interview. The target interviewers were CEOs or general managers. The data analysis was divided into two phases. Phase one summarised the interview data of each company. Phase two used thematic analysis and cross-case analysis to identify resilience practices’ patterns, themes, and multi-factors. The findings indicate three key factors to enhance resilience: leadership, technology, and the firm’s experience in handling emerging events. Together, these factors help enterprises to prepare for Business Continuity Planning (BCP), improve supply chain management, and increase the firm’s ability to recover from disruption situations. This paper contributes to the literature on the supply chain resilience in the automotive industry by providing a guideline for firms to implement resilience practices, improve business operations, and increase firm’s capabilities, both as human skills and technologies, to deal with a novel crisis. Resilience practices response to the COVID-19 outbreak not only helps the companies minimise business disruption in the short-term but also includes the long-term response strategies for unknown events. For this purpose, the case study research was conducted to investigate the resilience strategies during the COVID-19 pandemic and determine the critical success factors of resilience implementation in the Thai automotive industry.

There are many digital transformation challenges going forward towards Industry 4.0 in Thailand, especially for the traditional manufacturing firms that have been operating without digital technologies. The paper presents a case study of a safety shoe manufacturer, CPL Group Public Company Limited, adopting digital technologies to transform its production system of 40 years. It presents a conceptual design for production tracking based on IoT technologies for productivity improvement. This research uses inductive case study research design by interviewing executives and participating in the digital tracking development project using IoT sensors and image processing. The findings show the key success factors of digital transformation in manufacturing, strategies required for development, and the conceptual design of the production tracking system.