Mining, mineral processing, and power generation are just a few of the industries that have made extensive use of pneumatic conveying systems in recent years. The market for pneumatic conveying is anticipated to grow to a value of $30 billion by 2025. However, problems with the pneumatic conveying process are common and include coal particle damage, pipe wall wear, and excessive system energy consumption. A new systematic framework for decision-making is created by combining the Theory of Inventive Problem Solving (TRIZ) with the Decision-Making Trial and Evaluation Laboratory (DEMATEL). This methodology employs TRIZ-Ishikawa to determine the underlying causes of issues from six different perspectives. It then suggests remedies based on TRIZ technical contradictions and uses DEMATEL to examine how the solutions interact to determine the best course of action. This study confirms the viability of this approach in recognizing fundamental contradictions, producing workable solutions, and reaching scientific conclusions in challenging issues by using instances such as wear and tear, obstructions, and low conveying efficiency in pneumatic conveying system elbows. It offers particular references for real engineering projects and suggests practical solutions like employing quick-release flanges and installing multiple sets of airflow regulators.