Background: Over the past few decades, emergency departments (EDs) have experienced an increasing workload. However, the variation in the types of patient accesses to these departments remains poorly understood. Objective: To evaluate the 5-year temporal trend in the volume of patients attending EDs based on the urgency of their conditions. Methods: This multicenter observational retrospective study was conducted from 1 January 2019, to 31 December 2023, across seven Italian EDs located within the same province. All patients accessing the EDs during the study period were included, totaling 1,282,735 patients. The triage code was used as an urgency index; non-urgent patients were defined as those who received a code 4 or 5 in triage, while urgent patients were defined as those who received a code 3, 2, or 1 in triage. Temporal analyses of admissions were conducted, also evaluating individual age groups to understand behavior over time. Results: From 2019 to 2023, there was a significant 10% increase in ED attendances by non-urgent patients. This increase was observed during both daytime and nighttime shifts. Notably, all age groups showed an increase in non-urgent patients, except for pediatric patients aged 0 to 14. Conclusions: Over the past 5 years, there has been a consistent upward trend in ED attendances by non-urgent patients. Healthcare policies should consider implementing strategies to manage or mitigate the overload in EDs, particularly related to non-urgent patient accesses.

Several studies have investigated aggression and violence in the ED, focusing on the characteristics of patients who assault healthcare personnel in the ED. Conversely, the present study aimed at investigating which healthcare worker in the ED is the most vulnerable and where violence mostly occurs.

Background: Emergency department (ED) triage systems aim to prioritize patients based on clinical severity, ensuring timely intervention for high-risk cases. Recently, the National Early Warning Score (NEWS) has been proposed as an alternative to traditional triage systems, but its efficacy across multiple clinical outcomes remains unclear. This study aimed to compare the predictive performance of the NEWS and the Manchester Triage System (MTS) across multiple clinical outcomes. Methods: We conducted a retrospective, single-center study at Merano Hospital, Italy, from 1 June 2022 to 30 June 2023, comparing the performance of the NEWS and the Manchester Triage System (MTS). All adult ED patients (≥18 years) were included, while exclusions applied to those on fast-track pathways, non-residents, and pregnant patients. Primary outcomes included 30-day mortality, hospitalization, and ICU admission. A random 5% subgroup was analyzed for secondary outcomes, including the need for life-saving interventions (LSIs), physician-defined clinical priority, and severity. Predictive performance was assessed using Receiver Operating Characteristic (ROC) curves, area under the ROC curve (AUROC) comparisons, and Decision Curve Analysis (DCA). Results: Among 27,238 patients, the NEWS predicted 30-day mortality more accurately than the MTS (AUROC 0.745 vs. 0.701, p < 0.001). However, the MTS outperformed the NEWS for hospitalization (AUROC 0.733 vs. 0.609, p < 0.001), ICU admission (AUROC 0.862 vs. 0.672, p < 0.001), and all secondary outcomes. DCA further confirmed MTS’s superiority across clinically relevant ED probability thresholds (20–40%). Conclusions: The NEWS, while effective for predicting mortality, it is inadequate in comprehensive triage decision-making. The MTS remains the superior system for prioritizing high-risk patients based on clinical severity. Rather than replacing triage with the NEWS, efforts should focus on refining existing systems to improve risk stratification. Future multi-center prospective studies are necessary to validate these findings.