The number of medical technologies used in home settings has increased substantially over the last 10–15 years. In order to manage their use and to guarantee quality and safety, data on usage trends and practical experiences are important. This paper presents a literature review on types, trends and experiences with the use of advanced medical technologies at home. The study focused on advanced medical technologies that are part of the technical nursing process and ‘hands on’ processes by nurses, excluding information technology such as domotica. The systematic review of literature was performed by searching the databases MEDLINE, Scopus and Cinahl. We included papers from 2000 to 2015 and selected articles containing empirical material. The review identified 87 relevant articles, 62% was published in the period 2011–2015. Of the included studies, 45% considered devices for respiratory support, 39% devices for dialysis and 29% devices for oxygen therapy. Most research has been conducted on the topic ‘user experiences’ (36%), mainly regarding patients or informal caregivers. Results show that nurses have a key role in supporting patients and family caregivers in the process of homecare with advanced medical technologies and in providing information for, and as a member of multi-disciplinary teams. However, relatively low numbers of articles were found studying nurses perspective. Research on medical technologies used at home has increased considerably until 2015. Much is already known on topics, such as user experiences; safety, risks, incidents and complications; and design and technological development. We also identified a lack of research exploring the views of nurses with regard to medical technologies for homecare, such as user experiences of nurses with different technologies, training, instruction and education of nurses and human factors by nurses in risk management and patient safety.

To use advanced medical technologies (AMTs) correctly and safely requires both specialist knowledge and skills, and an awareness of risks and how those can be minimized. Reporting safety concerns about AMTs in home care can contribute to an improved quality of care. The extent to which a health care organization has integrated the reporting, evaluation and learning from incidents is a key element of that organization's patient safety culture. To explore nurses' experiences regarding the education followed in the use of AMTs in the home setting, and their organizations' systems of reporting. Descriptive cross-sectional design. 209 home care nurses from across the Netherlands who worked with infusion therapy, parenteral nutrition and/or morphine pumps responded to the online questionnaire between July 2018 and February 2019. The analysis of the data was mainly descriptive. Educational interventions that are most often used to learn how to use AMTs were, as an average over the three AMTs, instruction by a nurse (71%), practical training in the required skills (71%) and acquiring information to increase theoretical knowledge (69%). Considerable attention is paid to patient safety (88%) and the home setting (89%). However, a substantial proportion of the nurses (up to 29%) use AMTs even though they had not been tested on their skills. 95% of the respondents were well acquainted with the incident reporting protocol of their organization, but only 49% received structural or regular feedback on any actions taken as a result of event reporting. This study revealed aspects of nurses' education that imply risk factors for patient safety. Practical training is not always given, additional or retraining is often voluntary, and the required skills are not always tested. However, the results show that nurses do have a good awareness of patient safety. Incidents are mainly discussed within the team, but less at the organizational level.

Background Advanced medical technologies (AMTs), such as respiratory support or suction devices, are increasingly used in home settings and incidents may well result in patient harm. Information about risks and incidents can contribute to improved patient safety, provided that those are reported and analysed systematically. Objectives To identify the frequency of incidents when using AMTs in home settings, the effects on patient outcomes and the actions taken by nurses following identification of incidents. Methods A cross-sectional study of 209 home care nurses in the Netherlands working with infusion therapy, parenteral nutrition or morphine pumps, combining data from a questionnaire and registration forms covering more than 13 000 patient contacts. Descriptive statistics were used. Results We identified 140 incidents (57 adverse events; 83 near misses). The frequencies in relation to the number of patient contacts were 2.7% for infusion therapy, 1.3% for parenteral nutrition and 2.6% for morphine pumps. The main causes were identified as related to the product (43.6%), the organisation of care (27.9%), the nurse as a user (15.7%) and the environment (12.9%). 40% of all adverse events resulted in mild to severe harm to the patient. Incidents had been discussed in the team (70.7%), with the patient/informal caregiver(s) (50%), or other actions had been taken (40.5%). 15.5% of incidents had been formally reported according to the organisation’s protocol. Conclusions Most incidents are attributed to product failures. Although such events predominantly cause no harm, a significant proportion of patients do suffer some degree of harm. There is considerable underreporting of incidents with AMTs in home care. This study has identified a discrepancy in quality circles: learning takes place at the team level rather than at the organisational level.

Introduction: A quality management system (QMS) in healthcare organisations encompasses not only policies, processes and necessary procedures but also the quality, safety and risk management of medical technology. Tactical and operational decision-making levels should be closely interconnected. Previous studies have shown that nurses at the operational level do have good awareness of patient safety, but especially in teams with a strong degree of self-organisation, interaction with tactical levels is an issue. The tactical level is regarded as crucial for linking top-down policy with bottom-up experiences. Objectives: To explore the perspectives of homecare employees working at a tactical level regarding (1) the quality frameworks used within their organisation according to these employees, (2) the extent to which these employees are aware of the procedures for the safe use of advanced medical technologies (AMTs), such as infusion pumps, within their organisation and (3) how these employees perceive the patient safety culture related to the use of AMTs within their organisation. Design: A qualitative descriptive research design was employed. Setting and participants: 15 semistructured interviews were conducted online with purposively sampled participants from homecare organisations across the Netherlands that had previously participated in related studies. The participants were employees at the tactical level within these homecare organisations, responsible for the quality and safety of AMTs. Results: All participating organisations possess a QMS; however, only seven indicated that there is a dedicated plan for ensuring the quality and safety of AMTs. National protocols for the use of AMTs and the supplier’s maintenance protocols are commonly followed. Although some participants say that their organisation has no formal procedure for resolving malfunctions with AMTs, all participants know pathways for solving problems. Tailored training programmes for nurses on AMTs are provided, but often without testing knowledge and skills or formal registration of nurses’ competence. Professionals report an incident on a separate form in the electronic client file or via a separate reporting system. However, there is no uniformity within organisations about handling incidents. Most interviewees state that, in any case, incidents are discussed within the team. On the dimension ‘reporting, evaluating and learning from incidents’ of the ‘Instrument for Self-Evaluation of Patient Safety Culture’, the prevailing patient safety culture is, on average, characterised as ‘proactive’. Conclusions: There is a lack of uniformity regarding quality and safety procedures for the use of AMTs in homecare organisations, and structured policies for the implementation, use and maintenance of AMTs are needed. This study identified additional risk factors regarding individual competencies in the use of AMTs at home. Employees at the tactical level seem to be more positive about the patient safety culture with AMTs in their organisations than nurses at the operational level are.

Background/Objectives: Dutch legislation sets requirements for the safe reporting of and learning from incidents. It also specifies the required competence of nurses in using medical technology. However, not all certified homecare nurses are adequately trained in patient safety. Patient safety management is reflected at different levels within homecare organisations. This study aimed to report on initial consensus among homecare nurses on responsibilities in quality and safety management at organisational, team and individual levels. It also explored nurses’ educational needs related to the use of advanced medical technologies (AMTs) in homecare. Methods: An exploratory qualitative study using consensus-oriented member checking was conducted. Building on research into incidents and safety management practices of AMTs, two semi-structured group interviews were conducted online with 11 homecare nurses from across the Netherlands. In a second round, feedback and comments were solicited on the resulting conclusions and statements in writing. Results: Distinguishing between high-risk and low-risk incident reports enhances the efficiency and effectiveness of safety management for AMTs in homecare. Team-based discussions increase the likelihood of incident reporting. Nurses advocate for periodic, mandatory assessments for technical homecare teams, conducted by an external body. They also emphasise individual responsibility for maintaining up-to-date knowledge and skills and taking action accordingly. Conclusions: In this study, key statements on which Dutch technical homecare nurses reached consensus are presented. The results underscore the importance of a safe organisational and team culture for incident reporting, as well as the need for an effective and efficient incident management system at a team level. An effective learning organisation contributes to enhancing patient safety.