Dipartimento di Ingegneria informatica, automatica, e gestionale “Antonio Ruberti", Sapienza Università di Roma - Via Ariosto, 25, 00185 Roma RM, Italy
Dr. Massimo Mecella
Dipartimento di Ingegneria informatica, automatica, e gestionale “Antonio Ruberti", Sapienza Università di Roma - Via Ariosto, 25, 00185 Roma RM, Italy
Process mining allows analysts to exploit logs of historical executions of business processes to extract insights regarding the actual performance of these processes. One of the most widely studied process mining operations is automated process discovery. An automated process discovery method takes as input an event log, and produces as output a business process model that captures the control-flow relations between tasks that are observed in or implied by the event log. Various automated process discovery methods have been proposed in the past two decades, striking different tradeoffs between scalability, accuracy and complexity of the resulting models. However, these methods have been evaluated in an ad-hoc manner, employing different datasets, experimental setups, evaluation measures and baselines, often leading to incomparable conclusions and sometimes unreproducible results due to the use of closed datasets. This article provides a systematic review and comparative evaluation of automated process discovery methods, using an open-source benchmark and covering twelve publicly-available real-life event logs, twelve proprietary real-life event logs, and nine quality metrics. The results highlight gaps and unexplored tradeoffs in the field, including the lack of scalability of some methods and a strong divergence in their performance with respect to the different quality metrics used.
21 October 2020 in IEEE Systems, Man, and Cybernetics Magazine
The Internet of Things (IoT) refers to a network of connected devices that collects and exchanges data through the Internet. These things can be artificial or natural and interact as autonomous agents that form a complex system. In turn, business process management (BPM) was established to analyze, discover, design, implement, execute, monitor, and evolve collaborative business processes within and across organizations. While the IoT and BPM have been regarded as separate topics in research and in practice, we strongly believe that, on the one hand, the management of IoT applications will greatly benefit from BPM concepts, methods, and technologies. On the other hand, the IoT poses challenges that will require enhancements and extensions of the current state of the art in the BPM field. In this article, we question the extent to which these two paradigms can be combined, and we discuss emerging challenges and intersections from a research and practitioner's point of view in terms of complex software systems development.