The current article examines how Latvian consumers perceive the sustainability of rural tourism services and locally produced food, with particular attention paid to their views on misleading environmental claims. For small-scale agricultural producers and rural tourism providers, sustainability communication has become common, yet formal regulation and consumer clarity issues often remain uncertain. The study is based on a mixed-methods approach that contains a comprehensive, multi-dimensional literature analysis and quantitative nation-wide survey data analysis (SPSS 27) with a thematic interpretation of consumer attitudes towards sustainability, trust, and greenwashing. The research findings show that while consumers generally support sustainable and ethically produced goods and services, their trust depends heavily on the transparency and credibility of the information provided. Official certifications and clear communication were seen as trustworthy, while vague promotional claims, especially in digital media, were often met with scepticism. The study also reveals how different factors such as education level, income, and place of residence influence the ability to recognize potential greenwashing. Given the growing global concern about false environmental claims, this article provides valuable insights not only for Latvia but also for other countries facing similar challenges in promoting sustainable rural development while preserving consumer trust in the green economy.

Tourism is highly exposed to external shocks such as pandemics, geopolitical instability, and security related disruptions, which particularly affect small and rural enterprises. Although digital tools are frequently discussed as mechanisms supporting tour-ism competitiveness under volatile tourism flows, consumercentred evidence remains limited. This study examines how consumers in Latvia evaluate digital tools and which factors they associate with rural tourism competitiveness and improvement priorities. The study is guided by a conceptual framework in which digital tools function as intermediary mechanisms linking tourism flow disruptions to rural tourism competitiveness through consumer perceptions of accessibility, convenience, and trust. A mixed-methods CATI survey (N = 1,004) was conducted in February-April 2025, combining statistical analysis of closed-ended responses with thematic analysis of consumer-defined competitiveness and improvement priorities derived from open-ended questions. The results show that age is the main factor differentiating evaluations of digital tools, while regional and settlement-type differences remain weak. Online booking and digital payments are valued across all age groups, whereas tools such as virtual tours show stronger age-related variation. When discussing competitiveness, respondents most frequently refer to institutional conditions, promotion, pricing, and digital tools as key competitiveness dimensions. However, when identifying improvements, priorities shift toward diversification of the tourism offer and physical accessibility. Digital tools remain important and are primarily associated with practical functions such as booking, payments, information access, and online visibility that make rural tourism offers easier to find and use. The findings highlight the growing role of digital accessibility and information transparency as foundational conditions for rural tourism competitiveness under uncertain tourism environments.