The decision-making process requires the prior definition and fulfillment of certain factors, especially when it comes to complex areas such as supply chain management. One of the most important items in the initial phase of the supply chain, which strongly influences its further flow, is to decide on the most favorable supplier. In this paper a selection of suppliers in a company producing polyvinyl chloride (PVC) carpentry was made based on the new approach developed in the field of multi-criteria decision making (MCDM). The relative values of the weight coefficients of the criteria are calculated using the rough analytical hierarchical process (AHP) method. The evaluation and ranking of suppliers is carried out using the new rough weighted aggregated sum product assessment (WASPAS) method. In order to determine the stability of the model and the ability to apply the developed rough WASPAS approach, the paper analyzes its sensitivity, which involves changing the value of the coefficient λ in the first part. The second part of the sensitivity analysis relates to the application of different multi-criteria decision-making methods in combination with rough numbers that have been developed in the very recent past. The model presented in the paper is solved by using the following methods: rough Simple Additive Weighting (SAW), rough Evaluation based on Distancefrom Average Solution (EDAS), rough MultiAttributive Border Approximation area Comparison (MABAC), rough Višekriterijumsko kompromisno rangiranje (VIKOR), rough MultiAttributiveIdeal-Real Comparative Analysis (MAIRCA) and rough Multi-objective optimization by ratio analysis plus the full multiplicative form (MULTIMOORA). In addition, in the third part of the sensitivity analysis, the Spearman correlation coefficient (SCC) of the ranks obtained was calculated which confirms the applicability of all the proposed approaches. The proposed rough model allows the evaluation of alternatives despite the imprecision and lack of quantitative information in the information-management process.

Supply chain presents a very complex field involving a large number of participants. The aim of the complete supply chain is finding an optimum from the aspect of all participants, which is a rather complex task. In order to ensure optimum satisfaction for all participants, it is necessary that the beginning phase consists of correct evaluations and supplier selection. In this study, the supplier selection was performed in the construction company, on the basis of a new approach in the field of multi-criteria model. Weight coefficients were obtained by DEMATEL (Decision Making Trial and Evaluation Laboratory) method, based on the rough numbers. Evaluation and the supplier selection were made on the basis of a new Rough EDAS (Evaluation based on Distance from Average Solution) method, which presents one of the latest methods in this field. In order to determine the stability of the model and the applicability of the proposed Rough EDAS method, an extension of the COPRAS and MULTIMOORA method by rough numbers was also performed in this study, and the findings of the comparative analysis were presented. Besides the new approaches based on the extension by rough numbers, the results are also compared with the Rough MABAC (MultiAttributive Border Approximation area Comparison) and Rough MAIRCA (MultiAttributive Ideal-Real Comparative Analysis). In addition, in the sensitivity analysis, 18 different scenarios were formed, the ones in which criteria change their original values. At the end of the sensitivity analysis, SCC (Spearman Correlation Coefficient) of the obtained ranges was carried out, confirming the applicability of the proposed approaches.

The analysis of operations of the passenger traffic operator in the Republic of Srpska (RS) showed that the volume of passenger transport has, for the last fifteen years, been in constant decline. It is of particular importance that the operator has, year after year, recorded a negative balance of business. The way out of the current unfavorable situation in the sector of passenger traffic is based on the application of Public Service Obligation (PSO) based on the Regulation 1370/2007. In order to solve the problems, seven realistically possible variants have been identified. This paper defines the criteria for selecting the best variant, as well as a new integrated fuzzy model for the selection of the best variant that will enable the operator to make a profit. To define the weights of criteria in this paper, we have used the fuzzy PIvot Pairwise RElative Criteria Importance Assessment (F-PIPRECIA) method, while for ranking and selection of the best variant, we have used the Fuzzy Evaluation based on Distance from Average Solution (F-EDAS) method. Results show that the seventh variant: “Increase in revenue from ticket sales and PSO services and reduction in costs“ is the best solution in current conditions. Validation tests are performed with different scenarios and approaches and show that the model is stable. A validity test was created consisting of variations in the significance of model input parameters, testing of reverse rank, applying the fuzzy Measurement Alternatives and Ranking according to the COmpromise Solution (F-MARCOS), fuzzy Simple Additive Weighing (F-SAW) method, and fuzzy Technique for Order of Preference by Similarity to Ideal Solution (F-TOPSIS). As a part of the validation tests, Spearman’s coefficient of correlation (SCC) in some scenarios is performed and weights of the criteria have been obtained using the Fuzzy Analytic Hierarchy Process (F-AHP) and Full Consistency Method (FUCOM).

In today's modern supply chains, the adequate suppliers' choice has strategic meaning for entire companies' business. The aim of this paper is to evaluate different suppliers using the integrated model that recognizes a combination of fuzzy AHP (Analytical Hierarchy Process) and the TOPSIS method. Based on six criteria, the expert team was formed to compare them, so determination of their significance is being done with fuzzy AHP method. Expert team also compares suppliers according to each criteria and on the base of triangular fuzzy numbers. Based on their inputs, TOPSIS method is used to estimate potential solutions. Suggested model accomplishes certain advantages in comparison with previously used traditional models which were used to make decisions about evaluation and choice of supplier.

The European standard on transport logistics and services in public passenger transport EN 13816 is based on a relationship between the perception of users and transport carriers throughout the groups of criteria taken as a basis for observation in this paper. The constant development and improvement of services in order to achieve sustainability of passenger transport is an imperative on the one hand and a challenge on the other. This is highly evident in persons with disabilities who are faced with many physical and social barriers related to access to rail transport. In this paper, a new model for the selection of criteria for the quality of passenger service in rail transport, from the perspective of persons with disabilities as the main category of passengers, has been created. The survey has covered 168 criteria classified in several groups and the entire territory of Serbia. In order to select the most important criteria, a new model that implies the integration of Full Consistency Method and a Rough Power Heronian aggregator has been developed. The development of a new aggregator enables more accurate decision-making in the process of group decision-making. The results obtained in this paper show that the most important criteria according to importance are Accessibility, Availability, Security, Time, Customer care, Information, Comfort, Environmental impact. Based on the criteria obtained for the service quality of rail transport for persons with disabilities, railway carriers will be able to change and improve the existing services, content, characteristics, equipment of railway stations and vehicles.

The capacity of transport infrastructure is one of the very important tasks in transport engineering, which depends mostly on the geometric characteristics of road and headway analysis. In this paper, we have considered 14 road sections and determined their efficiency based on headway analysis. We have developed a novel interval fuzzy-rough-number decision-making model consisting of DEA (data envelopment analysis), IFRN SWARA (interval-valued fuzzy-rough-number stepwise weight-assessment-ratio analysis), and IFRN WASPAS (interval-valued fuzzy-rough-number weighted-aggregate sum–product assessment) methods. The main contribution of this study is a new extension of WASPAS method with interval fuzzy rough numbers. Firstly, the DEA model was applied to determine the efficiency of 14 road sections according to seven input–output parameters. Seven out of the fourteen alternatives showed full efficiency and were implemented further in the model. After that, the IFRN SWARA method was used for the calculation of the final weights, while IFRN WASPAS was applied for ranking seven of the road sections. The results show that two sections are very similar and have almost equal efficiency, while the other results are very stable. According to the results obtained, the best-ranked is a measuring segment of the Ivanjska–Šargovac section, with a road gradient = −5.5%, which has low deviating values of headways according to the measurement classes from PC-PC to AT-PC, which shows balanced and continuous traffic flow. Finally, verification tests such as changing the criteria weights, comparative analysis, changing the λ parameter, and reverse rank analysis have been performed.