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Gonçalo Santinha is an Assistant Professor at the Department of Social, Political and Territorial Sciences (DCSPT) of the University of Aveiro (UA), Portugal. PhD in Social Sciences from the UA and member of the Governance, Competitiveness and Public Policies Research Unit (GOVCOPP). Director of the Master in Public Administration and Management, member of the council and of the executive board of the DCSPT, and member of the Pedagogic Council of the UA. Member of the Portuguese Foundation for Science and Technology evaluators’ panel for PhD scholarships (2016-2019). Selected to participate at IMFAHE´s (International Mentoring Foundation for the Advancement of Higher Education) innovative educational-scientific-global platform of talent (2019/2020). His main research areas of interest are public policies and administration, health geography, and territorial governance.
This study aimed to identify: (i) the relevant applications based on information technologies and requiring smart cities’ infrastructure to facilitate the mobility of older adults in URBAN SPACES; (ii) the type of data being used by the proposed applications; (iii) the maturity level of these applications; and (iv) the barriers TO their dissemination. An electronic search was conducted on Web of Science, Scopus, and IEEE Xplore databases, combining relevant keywords. Then, titles and abstracts were screened against inclusion and exclusion criteria, and the full texts of the eligible articles were retrieved and screened for inclusion. A total of 28 articles were included. These articles report smart cities’ applications to facilitate the mobility of older adults using different types of sensing devices. The number of included articles is reduced when compared with the total number of articles related to smart cities, which means that the mobility of older adults it is still a not significant topic within the research on smart cities’. Although most of the included studies aimed the implementation of specific applications, these were still in an early stage of development, without the assessment of potential end-users. This is an important research gap since it makes difficult the creation of market-oriented solutions. Another research gap is the integration of knowledge generated by other research topics related to smart cities and smart mobility. Consequently, important issues (e.g., user privacy, data standardization and integration, Internet of Things implementation, and sensors’ characteristics) were poorly addressed by the included studies.
Nelson Rocha; Rute Bastardo; João Pavão; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós; Ana Dias. Smart Cities’ Applications to Facilitate the Mobility of Older Adults: A Systematic Review of the Literature. Applied Sciences 2021, 11, 6395 .
AMA StyleNelson Rocha, Rute Bastardo, João Pavão, Gonçalo Santinha, Mário Rodrigues, Carlos Rodrigues, Alexandra Queirós, Ana Dias. Smart Cities’ Applications to Facilitate the Mobility of Older Adults: A Systematic Review of the Literature. Applied Sciences. 2021; 11 (14):6395.
Chicago/Turabian StyleNelson Rocha; Rute Bastardo; João Pavão; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós; Ana Dias. 2021. "Smart Cities’ Applications to Facilitate the Mobility of Older Adults: A Systematic Review of the Literature." Applied Sciences 11, no. 14: 6395.
Objectives - This study aimed to identify: (i) the current research trends related to mobility assistants to support multi-modal routes in smart cities; (ii) the types of smart cities’ data being used; (iii) the methods applied to assess the proposed solutions; and iv) the major barriers for their dissemination. Methods - An electronic search was conducted in several databases, combining relevant keywords. Then titles and abstracts were screened against inclusion and exclusion criteria. Finally, the full texts of the eligible articles were retrieved and screened for inclusion. Results - A total of 19 articles were included. These articles either propose algorithms to optimize routes planning or presenting specific applications that make use of a broad range of smart cities’ data. Conclusion - The number of included articles is very reduced when compared with the total number of articles related to smart cities, which means that the mobility assistants to support multi-modal routes are still not significant within the smart cities’ research. Moreover, most of the included articles report applications in an early stage of development, which is a major barrier for the respective dissemination.
Nelson Pacheco Rocha; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós; Ana Dias. Mobility Assistants to Support Multi-Modal Routes in Smart Cities: A Scoping Review. Journal of Digital Science 2021, 3, 26 -40.
AMA StyleNelson Pacheco Rocha, Gonçalo Santinha, Mário Rodrigues, Carlos Rodrigues, Alexandra Queirós, Ana Dias. Mobility Assistants to Support Multi-Modal Routes in Smart Cities: A Scoping Review. Journal of Digital Science. 2021; 3 (1):26-40.
Chicago/Turabian StyleNelson Pacheco Rocha; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós; Ana Dias. 2021. "Mobility Assistants to Support Multi-Modal Routes in Smart Cities: A Scoping Review." Journal of Digital Science 3, no. 1: 26-40.
International and national guidelines have been promoting active aging while creating the necessary means for decision-makers and other relevant actors to work together (governance mechanisms) to implement local and active aging policies. This is especially important in the present COVID-19 pandemic context, posing greater challenges on older people who tend to be self-isolated. How are local actors conceptualizing active aging? What are their priorities related to a healthy life for older people? Which governance mechanisms are used to implement such policies? These are some of the questions addressed in this paper, targeting Portugal, a southern European country. A mixed-methods sequential explanatory design combining a survey conducted at a national level and interviews with key actors in the NUTS III Aveiro Region was employed to identify and understand the underpinning governance mechanisms. Findings confirm the ‘passive organization type’ in which European politico-territorial studies tend to place Portugal, as there are gaps in the way policies are formulated, implemented and evaluated, as well as a lack of coordination. Results of this study have important impacts on the way local governments and other stakeholders will prepare themselves in the post-pandemic period to design and implement policies addressing active aging.
Alexandre Fernandes; Teresa Forte; Gonçalo Santinha; Sara Diogo; Fernando Alves. Active Aging Governance and Challenges at the Local Level. Geriatrics 2021, 6, 64 .
AMA StyleAlexandre Fernandes, Teresa Forte, Gonçalo Santinha, Sara Diogo, Fernando Alves. Active Aging Governance and Challenges at the Local Level. Geriatrics. 2021; 6 (3):64.
Chicago/Turabian StyleAlexandre Fernandes; Teresa Forte; Gonçalo Santinha; Sara Diogo; Fernando Alves. 2021. "Active Aging Governance and Challenges at the Local Level." Geriatrics 6, no. 3: 64.
Vulnerability processes and effects, albeit of great importance to cohesion and territorial policies, are nonetheless still underexplored and narrowly operationalized in scientific research. In particular, most assessments rely on economic indicators and a limited territorial scale, which do not have the same analytic potential of a broader view at a national level with regional/municipal similarities, specificities, and inter-connections. This gap also applies to health-related vulnerabilities, which, stemming from a lack of socioeconomic and environmental resources, has increased during and after the economic crisis of the past decade. This paper aims to analyze the health vulnerability phenomena in Portugal from a spatial perspective. Following a Multiple Correspondence Analysis, different territorial profiles of social vulnerability associated with the population health condition and access to and use of “health services” are identified. We conclude by outlining the importance of adding the spatial context to health policies addressing vulnerabilities and suggest avenues for future research.
Teresa Sá Marques; Márcio Ferreira; Miguel Saraiva; Teresa Forte; Gonçalo Santinha. Mapping health vulnerabilities: exploring territorial profiles to support health policies. Ciência & Saúde Coletiva 2021, 26, 2459 -2470.
AMA StyleTeresa Sá Marques, Márcio Ferreira, Miguel Saraiva, Teresa Forte, Gonçalo Santinha. Mapping health vulnerabilities: exploring territorial profiles to support health policies. Ciência & Saúde Coletiva. 2021; 26 (suppl 1):2459-2470.
Chicago/Turabian StyleTeresa Sá Marques; Márcio Ferreira; Miguel Saraiva; Teresa Forte; Gonçalo Santinha. 2021. "Mapping health vulnerabilities: exploring territorial profiles to support health policies." Ciência & Saúde Coletiva 26, no. suppl 1: 2459-2470.
This study aimed to assess the Baixo Vouga sub-region (Portugal) governance system through 15 interviews with leaders of institutions with decision-making power and provide healthcare. The interviews were subjected to a content analysis, organized in matrices by cases, categories, subcategories, and indicators. Recording units were extracted from the interviews to produce data for each indicator. A Collaborative Place-based Governance Framework systematizing operational definitions of collaborative governance was implemented to serve as a benchmark for assessing the collaborative and place-based dimensions. The Baixo Vouga sub-Region governance system is collaborative because it is based on a shared structure of principles that translates into the services provided. It has a multilevel and multisector collaboration, and can undertake shared decisions. These dimensions could be reinforced through increased participation, autonomy, subsidiarity if more place-based information and practical knowledge were sought. The system would also benefit from an extensive adoption of bottom-up methods to formulate and implement policies.
Carlos Gonçalves; Gonçalo Santinha; Anabela Santiago; Gonçalo Barros. Collaborative place-based health governance systems: stakeholders’ perceptions in the Portuguese Baixo Vouga sub-region. Ciência & Saúde Coletiva 2021, 26, 2415 -2430.
AMA StyleCarlos Gonçalves, Gonçalo Santinha, Anabela Santiago, Gonçalo Barros. Collaborative place-based health governance systems: stakeholders’ perceptions in the Portuguese Baixo Vouga sub-region. Ciência & Saúde Coletiva. 2021; 26 (suppl 1):2415-2430.
Chicago/Turabian StyleCarlos Gonçalves; Gonçalo Santinha; Anabela Santiago; Gonçalo Barros. 2021. "Collaborative place-based health governance systems: stakeholders’ perceptions in the Portuguese Baixo Vouga sub-region." Ciência & Saúde Coletiva 26, no. suppl 1: 2415-2430.
Carlos Gonçalves; Gonçalo Santinha; João Marques; Eduardo Anselmo de Castro. Políticas de Saúde e Ordenamento do Território. Ciência & Saúde Coletiva 2021, 26, 2412 -2412.
AMA StyleCarlos Gonçalves, Gonçalo Santinha, João Marques, Eduardo Anselmo de Castro. Políticas de Saúde e Ordenamento do Território. Ciência & Saúde Coletiva. 2021; 26 (suppl 1):2412-2412.
Chicago/Turabian StyleCarlos Gonçalves; Gonçalo Santinha; João Marques; Eduardo Anselmo de Castro. 2021. "Políticas de Saúde e Ordenamento do Território." Ciência & Saúde Coletiva 26, no. suppl 1: 2412-2412.
The study reported in this article aimed to identify the most relevant context-aware applications supported in smart city infrastructures, the characteristics of the technologies being used, and the maturity level of their implementation. A systematic review was performed based on a search of the literature and a total of 19 articles was retrieved. The articles report context-aware applications for different domains, namely public health, information services, urban mobility, management of urban infrastructures, active citizenship, and improvement of shopping experience.
Nelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós. Smart Cities: Drivers to Increase Context-Awareness Based on a Systematic Review of the Literature. Advances in Intelligent Systems and Computing 2021, 609 -618.
AMA StyleNelson Pacheco Rocha, Ana Dias, Gonçalo Santinha, Mário Rodrigues, Carlos Rodrigues, Alexandra Queirós. Smart Cities: Drivers to Increase Context-Awareness Based on a Systematic Review of the Literature. Advances in Intelligent Systems and Computing. 2021; ():609-618.
Chicago/Turabian StyleNelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós. 2021. "Smart Cities: Drivers to Increase Context-Awareness Based on a Systematic Review of the Literature." Advances in Intelligent Systems and Computing , no. : 609-618.
The objective of the study reported by this article was to identify information services using smart cities’ infrastructures aiming to assist drivers. A systematic review was performed based on a search of the literature. From the systematic search of the literature 17 articles were retrieved and all of them aimed to contribute for the development of information services to assist drivers in smart cities. Considering the retrieved articles, it is possible to conclude that there is a lack of robust solutions and that the smart cities’ infrastructures are underutilized.
Nelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós. Smart Mobility: A Systematic Literature Review of Mobility Assistants to Support Drivers in Smart Cities. Advances in Intelligent Systems and Computing 2021, 256 -266.
AMA StyleNelson Pacheco Rocha, Ana Dias, Gonçalo Santinha, Mário Rodrigues, Carlos Rodrigues, Alexandra Queirós. Smart Mobility: A Systematic Literature Review of Mobility Assistants to Support Drivers in Smart Cities. Advances in Intelligent Systems and Computing. 2021; ():256-266.
Chicago/Turabian StyleNelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós. 2021. "Smart Mobility: A Systematic Literature Review of Mobility Assistants to Support Drivers in Smart Cities." Advances in Intelligent Systems and Computing , no. : 256-266.
Findings from a large and growing body of transdisciplinary research offer useful insights for a deeper understanding of the relationships between social innovation and governance. In this article, social innovation (SI) is defined as practices that aim to satisfy neglected human needs, based on collective actions and tighter social relations, potentially generating socio-political transformations. Governance is defined as ‘new ways of governing’, including participatory and collective decision-making, along with conventional forms of government. The authors discuss commonalities and differences in the understanding of both concepts. Both social innovation and governance often involve collaborative practices between civil society organizations and public actors to develop alternative solutions to meet social needs, and often face comparable socio-political challenges. The authors review five academic areas (political science and public administration, urban and territorial studies, sociology, sustainability and ecology, and culture and creativity studies) to identify the most relevant dimensions linking social innovation and governance.
Diego Galego; Frank Moulaert; Marleen Brans; Gonçalo Santinha. Social innovation & governance: a scoping review. Innovation: The European Journal of Social Science Research 2021, 1 -26.
AMA StyleDiego Galego, Frank Moulaert, Marleen Brans, Gonçalo Santinha. Social innovation & governance: a scoping review. Innovation: The European Journal of Social Science Research. 2021; ():1-26.
Chicago/Turabian StyleDiego Galego; Frank Moulaert; Marleen Brans; Gonçalo Santinha. 2021. "Social innovation & governance: a scoping review." Innovation: The European Journal of Social Science Research , no. : 1-26.
The 2030 Agenda for Sustainable Development now guides public administrations in conveying all their functions. The 17 Sustainable Development Goals (SDG), directly or indirectly, need effective public services and officials for successful implementation. Although working in public entities has been related to ‘a sense of duty and morality’, literature reports that motivation and sense of self-worth among public officials have been declining for many years, which in turn can endanger their performance, diminish their willingness to attend to civic affairs, and become committed to their organisation. Public officials’ motivation has been widely addressed through the lens of public service motivation and public sector motivation. Fewer studies, however, have focused on the factors of choice at a pre-level entry. This paper intends to address this gap by pondering on what influences student’s intention to work in the public sector. Understanding what drives potential future public officials’ motivation is crucial for public service sector effectiveness. Following a case study approach with a sample of 2251 undergraduate and post-graduate students of a Portuguese university, findings show an attribution of similar strengths and shortcomings to public and nonprofit sectors, a more positive perception of the private sector and job stability as the strongest motivation.
Gonçalo Santinha; Teresa Carvalho; Teresa Forte; Alexandre Fernandes; Jéssica Tavares. Profiling Public Sector Choice: Perceptions and Motivational Determinants at the Pre-Entry Level. Sustainability 2021, 13, 1272 .
AMA StyleGonçalo Santinha, Teresa Carvalho, Teresa Forte, Alexandre Fernandes, Jéssica Tavares. Profiling Public Sector Choice: Perceptions and Motivational Determinants at the Pre-Entry Level. Sustainability. 2021; 13 (3):1272.
Chicago/Turabian StyleGonçalo Santinha; Teresa Carvalho; Teresa Forte; Alexandre Fernandes; Jéssica Tavares. 2021. "Profiling Public Sector Choice: Perceptions and Motivational Determinants at the Pre-Entry Level." Sustainability 13, no. 3: 1272.
Background: Health care provided to older adults must take into account the characteristics of chronic diseases and the comorbidities resulting from ageing. However, health services are still too oriented towards acute situations. To overcome this problem, the World Health Organization (WHO) proposed a set of Age-Friendly Principles that seek to optimize the provision of health care for this population. This article aims to understand how such Principles are considered in the implementation of age-friendly health care worldwide. Methods: A systematic review was conducted to synthesize the literature on age-friendly health care in accordance with the PRISMA recommendations in the PubMed, Web of Science, and Scopus databases. Results: The research identified 34 articles, with only seven recognizing the WHO Principles and only four using the implementation toolkit. In addition, in the context of primary care, three studies recognize the WHO Principles, but only two use the toolkit. Conclusions: The WHO Principles are being implemented in health care, but in a smaller scale than desired, which reveals possible flaws in their dissemination and standardization. Thus, a greater scientific investment in age-friendly health care should be considered, which represents a greater operationalization of the Principles and an evaluation of their effectiveness and impacts.
Jéssica Tavares; Gonçalo Santinha; Nelson Rocha. Age-Friendly Health Care: A Systematic Review. Healthcare 2021, 9, 83 .
AMA StyleJéssica Tavares, Gonçalo Santinha, Nelson Rocha. Age-Friendly Health Care: A Systematic Review. Healthcare. 2021; 9 (1):83.
Chicago/Turabian StyleJéssica Tavares; Gonçalo Santinha; Nelson Rocha. 2021. "Age-Friendly Health Care: A Systematic Review." Healthcare 9, no. 1: 83.
Background The assessment of usability is a complex process that involves several steps and procedures. It is important to standardize the evaluation and reporting of usability procedures across studies to guide researchers, facilitate comparisons across studies, and promote high-quality usability studies. The first step to standardizing is to have an overview of how usability study procedures are reported across the literature. Objective This scoping review of reviews aims to synthesize the procedures reported for the different steps of the process of conducting a user-centered usability assessment of digital solutions relevant for older adults and to identify potential gaps in the present reporting of procedures. The secondary aim is to identify any principles or frameworks guiding this assessment in view of a standardized approach. Methods This is a scoping review of reviews. A 5-stage scoping review methodology was used to identify and describe relevant literature published between 2009 and 2020 as follows: identify the research question, identify relevant studies, select studies for review, chart data from selected literature, and summarize and report results. The research was conducted on 5 electronic databases: PubMed, ACM Digital Library, IEEE, Scopus, and Web of Science. Reviews that met the inclusion criteria (reporting on user-centered usability evaluation procedures for any digital solution that could be relevant for older adults and were published in English) were identified, and data were extracted for further analysis regarding study evaluators, study participants, methods and techniques, tasks, and test environment. Results A total of 3958 articles were identified. After a detailed screening, 20 reviews matched the eligibility criteria. The characteristics of the study evaluators and participants and task procedures were only briefly and differently reported. The methods and techniques used for the assessment of usability are the topics that were most commonly and comprehensively reported in the reviews, whereas the test environment was seldom and poorly characterized. Conclusions A lack of a detailed description of several steps of the process of assessing usability and no evidence on good practices of performing it suggests that there is a need for a consensus framework on the assessment of user-centered usability evaluation. Such a consensus would inform researchers and allow standardization of procedures, which are likely to result in improved study quality and reporting, increased sensitivity of the usability assessment, and improved comparability across studies and digital solutions. Our findings also highlight the need to investigate whether different ways of assessing usability are more sensitive than others. These findings need to be considered in light of review limitations.
Anabela G Silva; Hilma Caravau; Ana Martins; Ana Margarida Pisco Almeida; Telmo Silva; Óscar Ribeiro; Gonçalo Santinha; Nelson P Rocha. Procedures of User-Centered Usability Assessment for Digital Solutions: Scoping Review of Reviews Reporting on Digital Solutions Relevant for Older Adults. JMIR Human Factors 2021, 8, e22774 .
AMA StyleAnabela G Silva, Hilma Caravau, Ana Martins, Ana Margarida Pisco Almeida, Telmo Silva, Óscar Ribeiro, Gonçalo Santinha, Nelson P Rocha. Procedures of User-Centered Usability Assessment for Digital Solutions: Scoping Review of Reviews Reporting on Digital Solutions Relevant for Older Adults. JMIR Human Factors. 2021; 8 (1):e22774.
Chicago/Turabian StyleAnabela G Silva; Hilma Caravau; Ana Martins; Ana Margarida Pisco Almeida; Telmo Silva; Óscar Ribeiro; Gonçalo Santinha; Nelson P Rocha. 2021. "Procedures of User-Centered Usability Assessment for Digital Solutions: Scoping Review of Reviews Reporting on Digital Solutions Relevant for Older Adults." JMIR Human Factors 8, no. 1: e22774.
This paper aims to measure the quality of the services delivered by a court by assessing the satisfaction of court users and service providers, i.e., magistrates and court officials. For that purpose, a case study was carried out and data were collected by means of a questionnaire based on the SERVPERF instrument, in which perceived service quality is measured, considering court users, magistrates, and court officials’ perceptions of post-service performance. One hundred and fifty-eight questionnaires were successfully returned. An in-depth interview was later conducted to the court administrator to gain a richer understanding of the results achieved and ask follow-up questions. Overall, findings revealed that court users, magistrates, and court officials clearly have a positive view of the services provided, although improvement is needed, particularly in the court’s facilities and technological equipment. The current research sheds some light on the potentialities and difficulties of assessing service quality in the judiciary and contributes to the validation of the SERVPERF instrument in this context.
Patrícia Moura e Sá; Maria Rosa; Gonçalo Santinha; Cátia Valente. Quality Assessment of the Services Delivered by a Court, Based on the Perceptions of Users, Magistrates, and Court Officials. Sustainability 2021, 13, 504 .
AMA StylePatrícia Moura e Sá, Maria Rosa, Gonçalo Santinha, Cátia Valente. Quality Assessment of the Services Delivered by a Court, Based on the Perceptions of Users, Magistrates, and Court Officials. Sustainability. 2021; 13 (2):504.
Chicago/Turabian StylePatrícia Moura e Sá; Maria Rosa; Gonçalo Santinha; Cátia Valente. 2021. "Quality Assessment of the Services Delivered by a Court, Based on the Perceptions of Users, Magistrates, and Court Officials." Sustainability 13, no. 2: 504.
Promoting accessibility in tourism can impact on other areas, including sustainable mobility, social inclusion, and territorial marketing, since it implies taking the needs of all people into account to access tourism products and services, including those with permanent or temporary disabilities. Smart cities may change the way people experience their surroundings and their ability to provide contextual services is a key aspect to make cities more accessible, comprehensible, and enjoyable. The systematic review reported by the present chapter aimed to identify relevant research studies supported by smart cities infrastructures with an impact on accessible tourism. The literature search and the analysis of the retrieved articles were performed according to the preferred reporting items for systematic reviews and meta-analyses (PRISMA) guidelines. The results identify the most relevant achievements related to accessible tourism in the context of smart cities, including the types of smart services being developed and their maturity level.
Ana Dias; Gonçalo Santinha; Mário Rodrigues; Alexandra Queirós; Carlos Rodrigues; Nelson P. Rocha. Smart Cities and Accessible Tourism. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry 2021, 96 -114.
AMA StyleAna Dias, Gonçalo Santinha, Mário Rodrigues, Alexandra Queirós, Carlos Rodrigues, Nelson P. Rocha. Smart Cities and Accessible Tourism. Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry. 2021; ():96-114.
Chicago/Turabian StyleAna Dias; Gonçalo Santinha; Mário Rodrigues; Alexandra Queirós; Carlos Rodrigues; Nelson P. Rocha. 2021. "Smart Cities and Accessible Tourism." Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry , no. : 96-114.
Several studies report an overall critical judgement to the Portuguese health system by national citizens, who focus not only on the increased costs associated with healthcare, waiting lists for appointments, and waiting times for emergency services, but also on the lack of appropriate tools and means that can help them to make more informed decisions concerning healthcare. This chapter aims to explore and test the potential development of a digital tool capable of offering accurate, updated, and extended information on care providers and services as well as access to care facilities. Overall, this application is perceived as useful in conveying a wider knowledge of healthcare options that may not only foster more informed and rational choices, but also help policymakers to understand the main factors underlying citizens' choices of healthcare providers.
Jéssica Tavares; Gonçalo Santinha; Luís Jorge Gonçalves; Teresa Forte. Using Digital Tools to Improve Policy Making and Citizens' Decisions in Healthcare. Advances in Religious and Cultural Studies 2021, 99 -113.
AMA StyleJéssica Tavares, Gonçalo Santinha, Luís Jorge Gonçalves, Teresa Forte. Using Digital Tools to Improve Policy Making and Citizens' Decisions in Healthcare. Advances in Religious and Cultural Studies. 2021; ():99-113.
Chicago/Turabian StyleJéssica Tavares; Gonçalo Santinha; Luís Jorge Gonçalves; Teresa Forte. 2021. "Using Digital Tools to Improve Policy Making and Citizens' Decisions in Healthcare." Advances in Religious and Cultural Studies , no. : 99-113.
Smart cities may improve the way people experience their surroundings including how tourism is experienced. The systematic review reported by the present article aimed to analyze how the development and assessment of smart city applications related to the improvement of tourism experience is being addressed in order to promote their translation and dissemination. The analysis of the 28 articles included in the systematic review show that there is a lack of maturity of the applications being developed, which difficult their translation and dissemination.
Nelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós. Are Smart City Applications Aiming to Improve Tourist Experience Ready for Translation and Dissemination? Blockchain Technology and Innovations in Business Processes 2020, 212 -221.
AMA StyleNelson Pacheco Rocha, Ana Dias, Gonçalo Santinha, Mário Rodrigues, Carlos Rodrigues, Alexandra Queirós. Are Smart City Applications Aiming to Improve Tourist Experience Ready for Translation and Dissemination? Blockchain Technology and Innovations in Business Processes. 2020; ():212-221.
Chicago/Turabian StyleNelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Carlos Rodrigues; Alexandra Queirós. 2020. "Are Smart City Applications Aiming to Improve Tourist Experience Ready for Translation and Dissemination?" Blockchain Technology and Innovations in Business Processes , no. : 212-221.
Integrated care emerged as a possible answer of the healthcare systems to the challenges related to demographic ageing along with financial constraints. Integrated care can be achieved by formal integration or from the combination and coordination of existing healthcare services. Irrespective of the possible approaches, integrated care demands efficient governance strategies in terms of planning and organizing care provision. Therefore, it is essential the existence of information (i.e., indicators) providing a comprehensive picture of the existing healthcare services, namely in terms of the quality of care integration. In this respect, the study reported by this paper aimed to assess the existing information indicators to support the governance of integrated care provision of the NUTS 3 Region of Aveiro, Portugal, by comparing their availability with other healthcare provision indicators of the same region. The results show that the indicators that are lacking focus mainly on continuous care, which means that the authorities do not have mechanisms to monitor, evaluate and improve the care integration, despite the respective emphasis in the political agenda.
Gonçalo Santinha; Marta Viana; Ana Dias; Anabela Silva; Maria Piedade Brandão; Joaquim Alvarelhão; Luís Jorge Gonçaves; Nelson Pacheco Rocha. Integrated Care and Governance: Missing and Available Indicators. Procedia Computer Science 2020, 177, 346 -353.
AMA StyleGonçalo Santinha, Marta Viana, Ana Dias, Anabela Silva, Maria Piedade Brandão, Joaquim Alvarelhão, Luís Jorge Gonçaves, Nelson Pacheco Rocha. Integrated Care and Governance: Missing and Available Indicators. Procedia Computer Science. 2020; 177 ():346-353.
Chicago/Turabian StyleGonçalo Santinha; Marta Viana; Ana Dias; Anabela Silva; Maria Piedade Brandão; Joaquim Alvarelhão; Luís Jorge Gonçaves; Nelson Pacheco Rocha. 2020. "Integrated Care and Governance: Missing and Available Indicators." Procedia Computer Science 177, no. : 346-353.
BACKGROUND The assessment of usability is a complex process that involves several steps and procedures. It is important to standardize the evaluation and reporting of usability procedures across studies to guide researchers, facilitate comparisons across studies, and promote high-quality usability studies. The first step to standardizing is to have an overview of how usability study procedures are reported across the literature. OBJECTIVE This scoping review of reviews aims to synthesize the procedures reported for the different steps of the process of conducting a user-centered usability assessment of digital solutions relevant for older adults and to identify potential gaps in the present reporting of procedures. The secondary aim is to identify any principles or frameworks guiding this assessment in view of a standardized approach. METHODS This is a scoping review of reviews. A 5-stage scoping review methodology was used to identify and describe relevant literature published between 2009 and 2020 as follows: identify the research question, identify relevant studies, select studies for review, chart data from selected literature, and summarize and report results. The research was conducted on 5 electronic databases: PubMed, ACM Digital Library, IEEE, Scopus, and Web of Science. Reviews that met the inclusion criteria (reporting on user-centered usability evaluation procedures for any digital solution that could be relevant for older adults and were published in English) were identified, and data were extracted for further analysis regarding study evaluators, study participants, methods and techniques, tasks, and test environment. RESULTS A total of 3958 articles were identified. After a detailed screening, 20 reviews matched the eligibility criteria. The characteristics of the study evaluators and participants and task procedures were only briefly and differently reported. The methods and techniques used for the assessment of usability are the topics that were most commonly and comprehensively reported in the reviews, whereas the test environment was seldom and poorly characterized. CONCLUSIONS A lack of a detailed description of several steps of the process of assessing usability and no evidence on good practices of performing it suggests that there is a need for a consensus framework on the assessment of user-centered usability evaluation. Such a consensus would inform researchers and allow standardization of procedures, which are likely to result in improved study quality and reporting, increased sensitivity of the usability assessment, and improved comparability across studies and digital solutions. Our findings also highlight the need to investigate whether different ways of assessing usability are more sensitive than others. These findings need to be considered in light of review limitations.
Anabela G Silva; Hilma Caravau; Ana Martins; Ana Margarida Pisco Almeida; Telmo Silva; Óscar Ribeiro; Gonçalo Santinha; Nelson P Rocha. Procedures of User-Centered Usability Assessment for Digital Solutions: Scoping Review of Reviews Reporting on Digital Solutions Relevant for Older Adults (Preprint). 2020, 1 .
AMA StyleAnabela G Silva, Hilma Caravau, Ana Martins, Ana Margarida Pisco Almeida, Telmo Silva, Óscar Ribeiro, Gonçalo Santinha, Nelson P Rocha. Procedures of User-Centered Usability Assessment for Digital Solutions: Scoping Review of Reviews Reporting on Digital Solutions Relevant for Older Adults (Preprint). . 2020; ():1.
Chicago/Turabian StyleAnabela G Silva; Hilma Caravau; Ana Martins; Ana Margarida Pisco Almeida; Telmo Silva; Óscar Ribeiro; Gonçalo Santinha; Nelson P Rocha. 2020. "Procedures of User-Centered Usability Assessment for Digital Solutions: Scoping Review of Reviews Reporting on Digital Solutions Relevant for Older Adults (Preprint)." , no. : 1.
The study reported by this article aimed to identify mobility assistants designed to support transit situation in multi-modal transportation networks using smart cities’ infrastructures. Therefore, a systematic review was performed based on a search of the literature. A total of 16 articles were included in the systematic review and all of them aimed to contribute for the development of mobility assistants to support multi-modal transportation situations in smart cities, either proposing algorithms to optimize routes planning or presenting specific applications.
Nelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Alexandra Queirós; Carlos Rodrigues. Smart Mobility: A Systematic Literature Review of Mobility Assistants to Support Multi-modal Transportation Situations in Smart Cities. Inventive Computation and Information Technologies 2020, 303 -312.
AMA StyleNelson Pacheco Rocha, Ana Dias, Gonçalo Santinha, Mário Rodrigues, Alexandra Queirós, Carlos Rodrigues. Smart Mobility: A Systematic Literature Review of Mobility Assistants to Support Multi-modal Transportation Situations in Smart Cities. Inventive Computation and Information Technologies. 2020; ():303-312.
Chicago/Turabian StyleNelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Alexandra Queirós; Carlos Rodrigues. 2020. "Smart Mobility: A Systematic Literature Review of Mobility Assistants to Support Multi-modal Transportation Situations in Smart Cities." Inventive Computation and Information Technologies , no. : 303-312.
This study aimed to identify the current approaches to determine mobility patterns using smart cities’ infrastructures, which might be useful to disseminate good practices. Therefore, a systematic review was performed based on a search of the literature. From an initial search of 8207 articles, 25 articles were retrieved for the systematic review. These articles reported different approaches to predict mobility patterns using smart city data sources, namely data from mobile carrier networks, from social networks or from transit agencies’ smart cards.
Nelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Alexandra Queirós; Carlos Rodrigues. Prediction of Mobility Patterns in Smart Cities: A Systematic Review of the Literature. Advances in Intelligent Systems and Computing 2020, 650 -659.
AMA StyleNelson Pacheco Rocha, Ana Dias, Gonçalo Santinha, Mário Rodrigues, Alexandra Queirós, Carlos Rodrigues. Prediction of Mobility Patterns in Smart Cities: A Systematic Review of the Literature. Advances in Intelligent Systems and Computing. 2020; ():650-659.
Chicago/Turabian StyleNelson Pacheco Rocha; Ana Dias; Gonçalo Santinha; Mário Rodrigues; Alexandra Queirós; Carlos Rodrigues. 2020. "Prediction of Mobility Patterns in Smart Cities: A Systematic Review of the Literature." Advances in Intelligent Systems and Computing , no. : 650-659.