This page has only limited features, please log in for full access.
Krivosheya (2020) finds that consumers’ use of financial innovations has a positive effect on the frequency with which they use a payment card at the point of sale. This comment argues that Krivosheya's results are a case of ‘correlation does not imply causation’.
Leo Van Hove. The role of financial innovations in consumer behaviour in the Russian retail payments market: A comment on Krivosheya. Technological Forecasting and Social Change 2021, 172, 121033 .
AMA StyleLeo Van Hove. The role of financial innovations in consumer behaviour in the Russian retail payments market: A comment on Krivosheya. Technological Forecasting and Social Change. 2021; 172 ():121033.
Chicago/Turabian StyleLeo Van Hove. 2021. "The role of financial innovations in consumer behaviour in the Russian retail payments market: A comment on Krivosheya." Technological Forecasting and Social Change 172, no. : 121033.
In order to determine how sustainable online grocery shopping is as a practice, it is crucial to have an in-depth understanding of its drivers. This paper therefore validates the Unified Theory of Acceptance and Use of Technology (UTAUT2) in the context of e-grocery and enriches it with five constructs. We exploit a self-administered survey among 560 customers of two Belgian supermarkets and test the model by means of hierarchical multiple regression analysis. We do so not only for the full sample, but also for users and non-users separately. For the full sample, four of the five proposed context-specific constructs—namely, perceived risk, perceived time pressure, perceived in-store shopping enjoyment, and innovativeness—help better explain the intention to adopt or continue to use e-grocery services. In the subsamples, only perceived time pressure and innovativeness add explanatory power, and this only for non-users. In other words, the additional constructs primarily help discriminate between users and non-users. In addition, while the extended model outperforms the original UTAUT2 model for all three samples, the added value of the extended model does not so much lie in a higher explained variance, but rather in a more correct identification of the drivers of BI.
Ellen Van Droogenbroeck; Leo Van Hove. Adoption and Usage of E-Grocery Shopping: A Context-Specific UTAUT2 Model. Sustainability 2021, 13, 4144 .
AMA StyleEllen Van Droogenbroeck, Leo Van Hove. Adoption and Usage of E-Grocery Shopping: A Context-Specific UTAUT2 Model. Sustainability. 2021; 13 (8):4144.
Chicago/Turabian StyleEllen Van Droogenbroeck; Leo Van Hove. 2021. "Adoption and Usage of E-Grocery Shopping: A Context-Specific UTAUT2 Model." Sustainability 13, no. 8: 4144.
This paper explores how households organize the process of e-grocery buying in a click-and-collect context, down to the level of the two main subtasks: the online ordering and the picking-up. Self-collected survey data on 112 users of Belgian click-and-collect services first provide a quantitative perspective. But we primarily exploit in-depth interviews with 15 households. Both our quantitative and qualitative findings indicate that women today are still the main responsible for grocery shopping, even in an online context. Especially the ordering is a woman's task; the collecting is more equally divided across genders. But the key result is that couples exploit the opportunities for further task division provided by e-grocery shopping. In our survey we find that in 72.5% of the couples both partners are involved in the process, but that in roughly three quarters of these cases at least one of the tasks is performed independently. In other words, many couples do it ‘together alone’. Our qualitative analysis further shows that the roles of the partners have become more fixed, in that subtasks are assigned exclusively to one partner. As for the reasons behind the task allocation, we find indications of the relevance of time availability, relative resource, and gender arguments (respectively, the presence of young children, imbalances in educational status and income, and traditional roles), but also of purely pragmatic reasons.
Ellen Van Droogenbroeck; Leo Van Hove. Intra-household task allocation in online grocery shopping: Together alone. Journal of Retailing and Consumer Services 2020, 56, 102153 .
AMA StyleEllen Van Droogenbroeck, Leo Van Hove. Intra-household task allocation in online grocery shopping: Together alone. Journal of Retailing and Consumer Services. 2020; 56 ():102153.
Chicago/Turabian StyleEllen Van Droogenbroeck; Leo Van Hove. 2020. "Intra-household task allocation in online grocery shopping: Together alone." Journal of Retailing and Consumer Services 56, no. : 102153.
Using payment diary data, Shy (2020) shows that the way Americans pay is affected by the denominations of the US dollar, and in particular by the availability, in ATMs, of the $20 note. Shy also proposes a model to provide intuition for this finding. Unfortunately, this model lacks generality.
Leo Van Hove. How currency denomination and the ATM affect the way we pay: a comment on Shy. Journal of Economics and Business 2020, 111, 105920 .
AMA StyleLeo Van Hove. How currency denomination and the ATM affect the way we pay: a comment on Shy. Journal of Economics and Business. 2020; 111 ():105920.
Chicago/Turabian StyleLeo Van Hove. 2020. "How currency denomination and the ATM affect the way we pay: a comment on Shy." Journal of Economics and Business 111, no. : 105920.
We examine to what extent a specific aspect of national culture—uncertainty avoidance—can explain cross‐country variations in (dis)trust in banks. Relying on data from the World Values Survey, we find that trust in banks is lower in countries that score high for Hofstede's uncertainty avoidance index. Similarly, with Global Findex data, we find that financial exclusion due to a lack of trust in banks is high in high uncertainty avoidance cultures. These results highlight the need for a more culturally aware approach when designing consumer protection measures for the banking sector.
Muzaffarjon Ahunov; Leo Van Hove. National culture and (dis)trust in banks: Cross‐country evidence. Economic Notes 2020, 49, 1 .
AMA StyleMuzaffarjon Ahunov, Leo Van Hove. National culture and (dis)trust in banks: Cross‐country evidence. Economic Notes. 2020; 49 (3):1.
Chicago/Turabian StyleMuzaffarjon Ahunov; Leo Van Hove. 2020. "National culture and (dis)trust in banks: Cross‐country evidence." Economic Notes 49, no. 3: 1.
Arce (Malware and market share. J Cybersecur 2018;4:tyy010) presents a game-theoretic model in which users select and hackers target one of two IT platforms based upon the platforms’ network benefits and security levels. Unfortunately, in modelling the network benefits, Arce misinterprets Metcalfe’s law. In particular, he assumes that the utility that a user obtains from a platform increases quadratically with the number of users, whereas Metcalfe’s law holds that utility increases linearly with network size.
Marc Jegers; Leo Van Hove. Malware and market share: a comment on Arce. Journal of Cybersecurity 2020, 6, 1 .
AMA StyleMarc Jegers, Leo Van Hove. Malware and market share: a comment on Arce. Journal of Cybersecurity. 2020; 6 (1):1.
Chicago/Turabian StyleMarc Jegers; Leo Van Hove. 2020. "Malware and market share: a comment on Arce." Journal of Cybersecurity 6, no. 1: 1.
We examine to what extent (aspects of) national culture can explain cross-country variations in financial literacy. Our results, for a sample of 92 countries, show that Hofstede’s dimensions of power distance and individualism explain, respectively, over 40 and 60 per cent – which is substantially more than national cognitive scores and standard economic variables. In particular, we find that financial literacy is lower in countries where power distance is high, and that the opposite is true for individualism. Uncertainty avoidance would seem be negatively related with financial literacy, but the evidence is not so strong. For masculinity, indulgence, and long-term orientation we find no significant impact. Overall, our results highlight the need for additional (interdisciplinary) theories that can improve our understanding of the determinants of financial literacy and better guide policies in this area.
Muzaffarjon Ahunov; Leo Van Hove. National culture and financial literacy: international evidence. Applied Economics 2019, 52, 2261 -2279.
AMA StyleMuzaffarjon Ahunov, Leo Van Hove. National culture and financial literacy: international evidence. Applied Economics. 2019; 52 (21):2261-2279.
Chicago/Turabian StyleMuzaffarjon Ahunov; Leo Van Hove. 2019. "National culture and financial literacy: international evidence." Applied Economics 52, no. 21: 2261-2279.
Ellen Van Droogenbroeck; Leo Van Hove. Triggered or evaluated? A qualitative inquiry into the decision to start using e-grocery services. The International Review of Retail, Distribution and Consumer Research 2019, 30, 103 -122.
AMA StyleEllen Van Droogenbroeck, Leo Van Hove. Triggered or evaluated? A qualitative inquiry into the decision to start using e-grocery services. The International Review of Retail, Distribution and Consumer Research. 2019; 30 (2):103-122.
Chicago/Turabian StyleEllen Van Droogenbroeck; Leo Van Hove. 2019. "Triggered or evaluated? A qualitative inquiry into the decision to start using e-grocery services." The International Review of Retail, Distribution and Consumer Research 30, no. 2: 103-122.
Mobile financial services such as M-PESA in Kenya are said to promote inclusion. Yet only 7.6 per cent of the Kenyans in the 2013 Financial Inclusion Insights dataset have ever used an M-PESA account to save for a future purchase. This paper uses a novel, three-step probit analysis to identify the socio-demographic characteristics of, successively, respondents who do not have access to a SIM card, have access to a SIM but do not have an M-PESA account, and, finally, have an account but do not save on it. We find that those who are excluded in the early stages are predominantly poor, non-educated, and female. For the final stage, we find that those who are in a position to save on their phone—the phone owners, the better educated—are less likely to do so. These results go against the traditional optimistic discourse on mobile savings as a prime path to financial inclusion. As such, our findings corroborate qualitative research that indicates that Kenyans have other needs, and want their money to circulate and ‘work’.
Leo Van Hove; Antoine Dubus. M-PESA and Financial Inclusion in Kenya: Of Paying Comes Saving? Sustainability 2019, 11, 568 .
AMA StyleLeo Van Hove, Antoine Dubus. M-PESA and Financial Inclusion in Kenya: Of Paying Comes Saving? Sustainability. 2019; 11 (3):568.
Chicago/Turabian StyleLeo Van Hove; Antoine Dubus. 2019. "M-PESA and Financial Inclusion in Kenya: Of Paying Comes Saving?" Sustainability 11, no. 3: 568.
We investigate the impact of the 2005–2007 cross-border bank takeovers in Ukraine – a country with poor institutional quality – on the performance of the target banks. Because acquirers targeted mainly larger, less-capitalised banks, we control for selection bias by combining propensity score matching and a difference-in-difference methodology. We find that the cost efficiency of the acquired banks improved after takeover (because of a decreased reliance on deposits), but that neither their profitability nor their loan market shares increased. Overall, our findings tally only piecemeal with the existing multi-country studies for transition economies. This argues in favour of additional single-country research.
Muzaffarjon Ahunov; Leo Van Hove; Marc Jegers. The impact of cross-border acquisitions on target banks’ performance in an institutionally poor environment: Ukraine’s takeover wave. Post-Communist Economies 2018, 31, 396 -417.
AMA StyleMuzaffarjon Ahunov, Leo Van Hove, Marc Jegers. The impact of cross-border acquisitions on target banks’ performance in an institutionally poor environment: Ukraine’s takeover wave. Post-Communist Economies. 2018; 31 (3):396-417.
Chicago/Turabian StyleMuzaffarjon Ahunov; Leo Van Hove; Marc Jegers. 2018. "The impact of cross-border acquisitions on target banks’ performance in an institutionally poor environment: Ukraine’s takeover wave." Post-Communist Economies 31, no. 3: 396-417.
This note revisits existing research on network effects in the mobile telephony industry. It highlights that – defined correctly – own-network and firm-level network externalities are two different concepts, and that mixing them up leads to inaccurate interpretations. In particular, I demonstrate that the ratio of cross- to own-network effects is an imprecise measure of compatibility because it does not accurately isolate network effects that convey market power from effects that do not. As an alternative, I propose the ratio of industry- to firm-level network effects.
Leo Van Hove. Quantifying and interpreting network effects: ‘Own-network’ is not the same as ‘firm-level’. Information Economics and Policy 2018, 45, 47 -51.
AMA StyleLeo Van Hove. Quantifying and interpreting network effects: ‘Own-network’ is not the same as ‘firm-level’. Information Economics and Policy. 2018; 45 ():47-51.
Chicago/Turabian StyleLeo Van Hove. 2018. "Quantifying and interpreting network effects: ‘Own-network’ is not the same as ‘firm-level’." Information Economics and Policy 45, no. : 47-51.
Using primary, individual-level survey data for Ghana, Apiors and Suzuki find, among other things, that mobile money use is not dependent on financial status and that mobile money users save more. This note argues that both conclusions have validity issues.
Leo Van Hove. Comment on Apiors, E.K.; Suzuki, A. Mobile Money, Individuals’ Payments, Remittances, and Investments: Evidence from the Ashanti Region, Ghana. Sustainability 2018, 10, 1409. Sustainability 2018, 10, 2784 .
AMA StyleLeo Van Hove. Comment on Apiors, E.K.; Suzuki, A. Mobile Money, Individuals’ Payments, Remittances, and Investments: Evidence from the Ashanti Region, Ghana. Sustainability 2018, 10, 1409. Sustainability. 2018; 10 (8):2784.
Chicago/Turabian StyleLeo Van Hove. 2018. "Comment on Apiors, E.K.; Suzuki, A. Mobile Money, Individuals’ Payments, Remittances, and Investments: Evidence from the Ashanti Region, Ghana. Sustainability 2018, 10, 1409." Sustainability 10, no. 8: 2784.
Leo Van Hove. A note on “Cooperative interconnection settlement among ISPs through NAP”. European Journal of Operational Research 2017, 261, 800 -802.
AMA StyleLeo Van Hove. A note on “Cooperative interconnection settlement among ISPs through NAP”. European Journal of Operational Research. 2017; 261 (2):800-802.
Chicago/Turabian StyleLeo Van Hove. 2017. "A note on “Cooperative interconnection settlement among ISPs through NAP”." European Journal of Operational Research 261, no. 2: 800-802.
In a recent article, Puccinelli et al. examine the effect of the color in which prices appear in print flyers on consumers' perceived savings. Puccinelli et al. find that the effect is moderated by gender: unlike female consumers, men think they are being offered a better deal when prices are presented in red than when they are presented in black. The advertisements with prices in red also put men in a more positive state. This note replicates Puccinelli et al.'s main experiment in a different context (online vs. print) and in a different cultural setting (Belgium vs. the USA). In line with Puccinelli et al., we find that men perceive the online store with red prices as offering better value. But, intriguingly, it does not appear to make men feel more positively. One possible explanation is that red prices work differently online.
Ellen Van Droogenbroeck; Leo Van Hove; Steven Cordemans. Do red prices also work online?: An extension of Puccinelli et al. (2013). Color Research & Application 2017, 43, 110 -113.
AMA StyleEllen Van Droogenbroeck, Leo Van Hove, Steven Cordemans. Do red prices also work online?: An extension of Puccinelli et al. (2013). Color Research & Application. 2017; 43 (1):110-113.
Chicago/Turabian StyleEllen Van Droogenbroeck; Leo Van Hove; Steven Cordemans. 2017. "Do red prices also work online?: An extension of Puccinelli et al. (2013)." Color Research & Application 43, no. 1: 110-113.
Yassine Bouhdaoui; Leo Van Hove. On the socially optimal density of coin and banknote series: Do production costs really matter? Journal of Macroeconomics 2017, 52, 252 -267.
AMA StyleYassine Bouhdaoui, Leo Van Hove. On the socially optimal density of coin and banknote series: Do production costs really matter? Journal of Macroeconomics. 2017; 52 ():252-267.
Chicago/Turabian StyleYassine Bouhdaoui; Leo Van Hove. 2017. "On the socially optimal density of coin and banknote series: Do production costs really matter?" Journal of Macroeconomics 52, no. : 252-267.
This article analyzes how sociodemographic characteristics impact the adoption of online grocery shopping, and relies on the Motivation-Opportunity-Ability (MOA) model to explore what these sociodemographics actually capture and how they are linked with consumer motivations. The researchers exploit a survey among 468 customers of Belgian supermarket chain Colruyt. Their logistic regression shows that while variables at the personal level do affect adoption of the online channel, consumers’ motivations to adopt in fact lie on the household level. In particular, the effect of age disappears or becomes less strong when it is combined with household characteristics. An examination of respondents’ self-reported motivations confirms that age does not only capture a person’s ability to use the technology but also its usefulness for that person’s household, in that age is correlated with the presence of young children and the working situation in the household.
Ellen Van Droogenbroeck; Leo Van Hove. Adoption of Online Grocery Shopping: Personal or Household Characteristics? Journal of Internet Commerce 2017, 16, 255 -286.
AMA StyleEllen Van Droogenbroeck, Leo Van Hove. Adoption of Online Grocery Shopping: Personal or Household Characteristics? Journal of Internet Commerce. 2017; 16 (3):255-286.
Chicago/Turabian StyleEllen Van Droogenbroeck; Leo Van Hove. 2017. "Adoption of Online Grocery Shopping: Personal or Household Characteristics?" Journal of Internet Commerce 16, no. 3: 255-286.
A small but burgeoning body of literature has tried to assess whether Metcalfe's law provides a realistic yardstick for the value of specific networks. In this paper, I uncover a number of flaws in the extant tests. First, a proper test of Metcalfe's law—or of any of the competing “laws”—requires correct identification of the type(s) of network effects involved and the relevant market(s). Second, a multi-market setting typically calls for scaled network sizes. Third, controlling for intertemporal changes in network quality may be imperative. Finally, indicators at the individual and aggregate levels should not be mixed. Armed with these insights, I re-examined Madureira et al. (2013)’s results. Unlike Madureira et al., I found that Metcalfe's law fits the data better than Briscoe's law.
Leo Van Hove. Testing Metcalfe's law: Pitfalls and possibilities. Information Economics and Policy 2016, 37, 67 -76.
AMA StyleLeo Van Hove. Testing Metcalfe's law: Pitfalls and possibilities. Information Economics and Policy. 2016; 37 ():67-76.
Chicago/Turabian StyleLeo Van Hove. 2016. "Testing Metcalfe's law: Pitfalls and possibilities." Information Economics and Policy 37, no. : 67-76.
Fuentelsaz, Garrido and Maicas (2015) propose an “improved” measure of network value for the mobile telecommunications industry. Unfortunately, their measure has multiple issues. For one, it is biased against networks that are small and/or active in small markets. Also, it cannot adequately take into account intertemporal changes in mobile operators’ price discrimination behaviour. Finally, where the functional form of the network effects is concerned, Fuentelsaz et al. invoke Zipf’s law without providing any empirical justification. This paper suggests an alternative for Fuentelsaz et al.’s measure and exploits as yet unused data on on-net discounts to apply it to the cases of Germany and Belgium. It is shown that the alternative measure does not suffer from the same weaknesses as Fuentelsaz et al.’s measure – bar the final one. The paper therefore screens the literature on other network industries in search of an empirical foundation for the network externality assumption. However, the paper finds that the broader literature is also still struggling with this issue.
Leo Van Hove. Measuring the value of mobile telecommunications networks. NETNOMICS: Economic Research and Electronic Networking 2016, 17, 191 -222.
AMA StyleLeo Van Hove. Measuring the value of mobile telecommunications networks. NETNOMICS: Economic Research and Electronic Networking. 2016; 17 (3):191-222.
Chicago/Turabian StyleLeo Van Hove. 2016. "Measuring the value of mobile telecommunications networks." NETNOMICS: Economic Research and Electronic Networking 17, no. 3: 191-222.
In recent years, regulators in various parts of the world have capped interchange fees on debit and credit cards. The justification for the caps rests to a large extent on the argument that these cards have, for certain merchants, become must-take cards rather than “wanna-take cards.” That is, there are merchants who accept payment cards not because they bring net convenience benefits but out of fear of losing profitable business to card-accepting competitors. This paper presents an original approach that allows to quantify, for the first time, the relative importance of the two motivations. We find, for the case of France in 2008, that the must-take phenomenon effectively exists, but that it applies to only 5.8–19.8 percent of the card-accepting merchants and to a mere 3.9–13.5 percent of all retailers.
David Bounie; Abel François; Leo Van Hove. Merchant Acceptance of Payment Cards: “Must Take” or “Wanna Take”? Review of Network Economics 2016, 15, 117 -146.
AMA StyleDavid Bounie, Abel François, Leo Van Hove. Merchant Acceptance of Payment Cards: “Must Take” or “Wanna Take”? Review of Network Economics. 2016; 15 (3):117-146.
Chicago/Turabian StyleDavid Bounie; Abel François; Leo Van Hove. 2016. "Merchant Acceptance of Payment Cards: “Must Take” or “Wanna Take”?" Review of Network Economics 15, no. 3: 117-146.
The two-sided market theory holds that consumer adoption and merchant acceptance of payment cards are interdependent. However, empirical evidence on such network externalities is scarce, especially for the merchant side. This paper addresses this issue by examining merchant card acceptance in France. We exploit shopping diary data to construct a novel and fine-grained measure of French consumers’ payment preferences and match these with data from a nation-wide merchant survey. Controlling for (among other factors) cost, degree of competition, and customer characteristics, we find that the higher the probability that the average basket of a merchant is paid for by card in shops in the same sector and region, the higher the probability that the merchant will accept cards. In other words, we find that consumer preferences drive merchant card acceptance, which underpins the existence of network externalities on the merchant side of the payment card market.
David Bounie; Abel François; Leo Van Hove. Consumer Payment Preferences, Network Externalities, and Merchant Card Acceptance: An Empirical Investigation. Review of Industrial Organization 2016, 51, 257 -290.
AMA StyleDavid Bounie, Abel François, Leo Van Hove. Consumer Payment Preferences, Network Externalities, and Merchant Card Acceptance: An Empirical Investigation. Review of Industrial Organization. 2016; 51 (3):257-290.
Chicago/Turabian StyleDavid Bounie; Abel François; Leo Van Hove. 2016. "Consumer Payment Preferences, Network Externalities, and Merchant Card Acceptance: An Empirical Investigation." Review of Industrial Organization 51, no. 3: 257-290.