In e-commerce websites and related micro-blogs, users supply online reviews expressing their preferences regarding various items. Such reviews are typically in the textual comments form, and account for a valuable information source about user interests. Recently, several works have used review texts and their related rich information like review words, review topics and review sentiments, for improving the rating-based collaborative filtering recommender systems. These works vary from one another on how they exploit the review texts for deriving user interests. This paper provides a detailed survey of recent works that integrate review texts and also discusses how these review texts are exploited for addressing some main issues of standard collaborative filtering algorithms.
Sentiment analysis (SA), also known as opinion mining, is a growing important research area. Generally, it helps to automatically determine if a text expresses a positive, negative or neutral sentiment. It enables to mine the huge increasing resources of shared opinions such as social networks, review sites and blogs. In fact, SA is used by many fields and for various languages such as English and Arabic. However, since Arabic is a highly inflectional and derivational language, it raises many challenges. In fact, SA of Arabic text should handle such complex morphology. To better handle these challenges, we decided to provide the research community and Arabic users with a new efficient framework for Arabic Sentiment Analysis (ASA). Our primary goal is to improve the performance of ASA by exploiting deep learning while varying the preprocessing techniques. For that, we implement and evaluate two deep learning models namely convolutional neural network (CNN) and long short-term memory (LSTM) models. The framework offers various preprocessing techniques for ASA (including stemming, normalisation, tokenization and stop words). As a result of this work, we first provide a new rich and publicly available Arabic corpus called Moroccan Sentiment Analysis Corpus (MSAC). Second, the proposed framework demonstrates improvement in ASA. In fact, the experimental results prove that deep learning models have a better performance for ASA than classical approaches (support vector machines, naive Bayes classifiers and maximum entropy). They also show the key role of morphological features in Arabic Natural Language Processing (NLP).
1 January 2020 in Information Processing & Management
Nowadays, many industries and government can exploit Big Data to extract valuable insight. Such insight can help decision makers to enhance their strategies and optimize their plans. It helps the organization to gain a competitive advantage and provides added value for many economic and social sectors. In fact, several governments have launched programs, with important funds, in order to enhance research and development in the field of Big Data. Private sector has also made many investments to maximize profits and optimize resources. This article presents several Big Data projects, opportunities, examples and models in many sectors such as healthcare, commerce, tourism and politics. It gives also examples of technologies and solutions developed to face Big Data challenges.
1 December 2019 in Expert Systems with Applications