Tunay Sever Elüstün is a lecturer in the Civil Aviation Cabin Services Programme at Istanbul Gedik University. She completed her secondary education in the field of tourism and earned her bachelor’s degree in Travel Management and Tour Guiding Education from Gazi University. She received her master’s degree in Business Management from Istanbul Beykent University and is currently pursuing her doctoral studies in the Department of Business Administration at Gebze Technical University. She began her professional career in the sales departments of travel agencies and hotel businesses, gaining sales experience across various sectors. She worked as a cabin crew member for an international airline for five years. In addition, she has work experience in the fields of human resources and training in the retail sector. Furthermore, she provides coaching and training services in the field of personal development as a professional coach.