Drawing on the resource-based view (RBV) of the firm this research investigates how an integrated marketing communication (IMC) capability drives a brand's financial performance through influencing the effectiveness of communication campaigns and the brand's market-based performance. The results illustrate that an IMC capability has a significant direct effect on campaign effectiveness and significant indirect effect on a brand's market-based performance and financial performance. The study highlights the role of IMC as a key firm-specific capability with significant impact on performance outcomes. Competitively, the more the firm is able to build its distinctive IMC capability, the greater its campaign effectiveness, which in turn leads to superior brand market-based and financial performance.
Purpose: Drawing on the resource-based view, this paper aims to investigate how a firm’s integrated marketing communication (IMC) as a capability is influenced by the organisational antecedents of learning orientation (LO), market orientation (MO) and brand orientation (BO). Further, the research examines how an IMC capability influences brand performance and whether these relationships are influenced by brand size. Design/methodology/approach: Based on survey data from 187 managers responsible for brand communications, this paper applies structural equation modelling using SmartPLS3 to assess hypothesised relationships. Findings: IMC capability is directly influenced by BO but not by MO and LO; these have important indirect effects. Size does not moderate key relationships but directly affects IMC capability. Research limitations/implications: Organisational antecedents play an important role in shaping IMC capability and ultimately brand performance. Future researchers should consider a larger sample of brands and firms, IMC capability building in small firms and longitudinal design to evaluate the effects of IMC capability. Practical implications: BO is nested in and complementary to learning and MO, and thus cannot stand alone. Developing an IMC capability is critical for translating the benefits of organisational orientations into performance outcomes. IMC capability links MO and BO to firm performance. Appropriate resourcing is critical for success, as it has implications for developing other resources and capabilities. Originality/value: This study empirically establishes for the first time a relationship between critical organisational antecedents of LO, MO and BO, their influence on IMC capability and subsequently on brand performance.
Authentic learning is widely recognised as critical for graduate employability, yet embedding it across curricula presents challenges, including resourcing, time for redevelopment, and managing large-scale cultural change. Scalable approaches require pilot studies to explore how authentic learning principles can be implemented and scaffolded effectively. This paper presents a case study of an Australian university’s co-created ‘Authentic Learning Blueprint’, designed to embed industry/community engaged learning throughout the learner’s experience. Phase one involved a team of educators, drawing on insights from learners, and employer feedback to co-develop the Blueprint. The Blueprint allows learners to progress through scaffolded stages, Novice, Associate, and Emerging Practitioner, gaining discipline-specific and industry-ready skills through real-world project briefs and work-integrated learning experiences. The Blueprint distributes teaching and learning responsibilities across learners, educators, and industry/community in a three-way partnership model. Learning experiences were designed to reflect knowledge and skills relevant to professional practice. In phase two, the proof-of-concept was applied to two design units, one undergraduate and one postgraduate, and we tested acceptance and scalability, with positive student feedback. Phase three showcases how the Blueprint then informed curriculum redesign within the design school’s flagship course, including trials of ungraded assessment to further support authentic learning. The findings demonstrate that a co-created, scaffolded approach integrating industry-engaged experiences from enrolment to graduation can bridge the gap between academia and professional practice. This study contributes a practical framework for embedding authentic learning at scale, offering insights for institutions seeking to enhance employability through curriculum innovation.