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Dr. Emine Sarigöllü is Associate Professor and Academic Director International Management at McGill’s Desautels Faculty of Management. She is also the founder of MIM (McGill Institute of Marketing). Dr. Sarigöllü’s primary research domain is choice in both existing and really new products across various contexts, while her secondary research domain is ethical leadership. Her research addresses the lack of synthesis in this domain and contributes to the literature by bringing together various multidimensional approaches toward developing conceptual and empirical models. Her research on these topics appeared in numerous prestigious journals (e.g., Journal of Cleaner Production, Business Strategy & the Environment, Resources Conservation & Recycling), several international conferences, and book chapters.
Waste prevention is the most effective way to reduce waste as it often occurs before products or materials are identified or recognized as waste. However, the topic of waste prevention has been overlooked by academics, policy makers and managers. Addressing this gap, this paper studies waste prevention with a focus on product redistribution behavior, whereby consumers move unwanted but still functioning products to others either by reselling, passing along or donating, all of which extend the product lifetime and prevent waste effectively. Based on a self-reported survey of 245 mobile phone users and 277 sunglasses wearers, this study finds that: (1) Functional value of mobile phone, but emotional value of sunglasses, derived from the current product is positively related to redistribution behavior; (2) Although the total impact of social value on product redistribution behavior is insignificant, social value has a positive direct impact on product redistribution behavior; as well as a negative indirect impact on it via waste minimization attitude; (3) Product-self consistency moderates the indirect negative impact of social value on product redistribution behavior. This study complements and advances extant research on waste prevention from the perspective of product attributes and value perception, and offers implications for businesses to design high value perceived products and prevent premature waste of useful products by facilitating redistribution channels; and for policy makers to cultivate waste minimization attitude of the public and shape consumer behavior to reduce waste at source.
Chenxuan Hou; Emine Sarigöllü. Waste prevention by consumers’ product redistribution: Perceived value, waste minimization attitude and redistribution behavior. Waste Management 2021, 132, 12 -22.
AMA StyleChenxuan Hou, Emine Sarigöllü. Waste prevention by consumers’ product redistribution: Perceived value, waste minimization attitude and redistribution behavior. Waste Management. 2021; 132 ():12-22.
Chicago/Turabian StyleChenxuan Hou; Emine Sarigöllü. 2021. "Waste prevention by consumers’ product redistribution: Perceived value, waste minimization attitude and redistribution behavior." Waste Management 132, no. : 12-22.
Past research has shown mixed results regarding the persuasiveness of two-sided messages. Various underlying constructs were suggested to explain the differences in results. This study draws on the Yin-Yang Balancing (YYB) theory and the construct of tolerance for contradiction (i.e., the tolerance for inconsistency and resolution among contrasts) to explain differences in the effectiveness of two-sided ads. The study consisted of a cross-cultural survey involving Easterners, who hold typically higher tolerance for contradiction, with Westerners characterized by a lower tolerance for contradiction. A series of analyses of variance (ANOVAs) were conducted to explore the difference between both groups on key variables. Structural equation modeling (SEM) tested the proposed conceptual model as a whole and for both groups, highlighting key cross-cultural differences. Additionally, the PROCESS macro was used to test the mediation effects posited in the model. The findings showed that although the tolerance for contradiction does not directly impact purchase intentions, it exerts both direct and indirect effects on purchase intentions through credibility and attitudes for Easterners but not for Westerners. The findings offer important theoretical and managerial implications: Two-sided ads are more effective to consumers with a higher tolerance for contradiction (e.g., Easterners) versus consumers with a lower tolerance for contradiction (e.g., Westerners).
Myriam Ertz; Myung-Soo Jo; Fahri Karakas; Emine Sarigöllü. Message Sidedness Effects in Advertising: The Role of Yin-Yang Balancing Theory. Social Sciences 2021, 10, 229 .
AMA StyleMyriam Ertz, Myung-Soo Jo, Fahri Karakas, Emine Sarigöllü. Message Sidedness Effects in Advertising: The Role of Yin-Yang Balancing Theory. Social Sciences. 2021; 10 (6):229.
Chicago/Turabian StyleMyriam Ertz; Myung-Soo Jo; Fahri Karakas; Emine Sarigöllü. 2021. "Message Sidedness Effects in Advertising: The Role of Yin-Yang Balancing Theory." Social Sciences 10, no. 6: 229.
The collaborative economy comprises resource circulation systems where consumers can act as both obtainers and providers of products and services. Despite considerable research on collaborative economies, there is a dearth of understanding of how individuals switch from being an obtainer to a provider. We address this void in the literature. The objective of this paper is to conceptually introduce and empirically substantiate the switchover concept, which occurs when an individual switches from a user role to a provider one—drawing on 31 in-depth semi-structured interviews with collaborative economy obtainers. The findings suggest that personal values, learning experience, social benefits, mutuality, and peer influence drive obtainers to become providers. In contrast, distrusting strangers, a sense of intimacy, a lack of resources to share, and a lack of skills inhibit the switchover process. Our findings contextualize the drivers and inhibitors idiosyncratically to convert obtainers into providers, offer important implications for managers, contribute to the collaborative economy and sharing economy literature and suggest compelling avenues for future research.
Myriam Ertz; Jonathan Deschênes; Emine Sarigöllü. From User to Provider: Switching Over in the Collaborative Economy. Sustainability 2021, 13, 5662 .
AMA StyleMyriam Ertz, Jonathan Deschênes, Emine Sarigöllü. From User to Provider: Switching Over in the Collaborative Economy. Sustainability. 2021; 13 (10):5662.
Chicago/Turabian StyleMyriam Ertz; Jonathan Deschênes; Emine Sarigöllü. 2021. "From User to Provider: Switching Over in the Collaborative Economy." Sustainability 13, no. 10: 5662.
The collaborative economy comprises resource circulation systems where consumers can act as both obtainers and providers of products and services. Despite considerable research on collaborative economies, there is a dearth of understanding of how individuals switch from being an obtainer to a provider. We address this void by drawing on 31 in-depth semi-structured interviews with collaborative economy obtainers. The findings suggest that personal values, learning experience, social benefits, mutuality, and peer influence drive obtainers to become providers. In contrast, distrusting strangers, a sense of intimacy, a lack of resources to share, and a lack of skills inhibit the switchover process. Our findings contextualize the drivers and inhibitors idiosyncratically to convert obtainers into providers, offer important implications for managers, contribute to the collaborative economy and sharing economy literature, and suggest compelling avenues for future research.
Myriam Ertz; Jonathan Deschênes; Emine Sarigöllü. From User to Provider: Switching over in the Collaborative Economy. 2021, 1 .
AMA StyleMyriam Ertz, Jonathan Deschênes, Emine Sarigöllü. From User to Provider: Switching over in the Collaborative Economy. . 2021; ():1.
Chicago/Turabian StyleMyriam Ertz; Jonathan Deschênes; Emine Sarigöllü. 2021. "From User to Provider: Switching over in the Collaborative Economy." , no. : 1.
The current study examines how Koreans and Americans experience mixed emotions of benign and malicious envies, and how these mixed emotions affect envy premium (i.e., willingness to pay more for an envied product). Prior research has shown that benign envy drives envy premium. The results of the current study, however, indicate that envy premium is not apparent in Korea, where people are more accustomed to mixed emotions than are Americans. This study shows that Koreans tend to have a higher positive correlation between benign and malicious envies than Americans do. In addition, multi-group analysis using SEM demonstrates that both benign and malicious envies mediate the impact of the deservingness on envy premium in Korea, while this impact is only mediated by benign envy in the U.S. In Korea, the effect of malicious envy seems to counteract the effect of benign envy, thereby reducing envy premium.
Sowon Ahn; Young-Won Ha; Myung-Soo Jo; Juyoung Kim; Emine Sarigollu. A cross-cultural study on envy premium: The role of mixed emotions of benign and malicious envies. Current Psychology 2021, 1 -10.
AMA StyleSowon Ahn, Young-Won Ha, Myung-Soo Jo, Juyoung Kim, Emine Sarigollu. A cross-cultural study on envy premium: The role of mixed emotions of benign and malicious envies. Current Psychology. 2021; ():1-10.
Chicago/Turabian StyleSowon Ahn; Young-Won Ha; Myung-Soo Jo; Juyoung Kim; Emine Sarigollu. 2021. "A cross-cultural study on envy premium: The role of mixed emotions of benign and malicious envies." Current Psychology , no. : 1-10.
Business strategies involving sustainable product disposal have focused mostly on technical aspects but neglected to adequately incorporate the nature of consumers' behavior. The current study addresses this void. We study consumer product disposal behavior and subsequently offer insights to businesses on how to incorporate consumer input into their strategic decision making in the light of opportunities to mitigate environmental impacts. Consumers' redistributing of unwanted but still useful products to others by reselling, passing along, or donating, rather than hoarding or throwing away, contributes to product lifetime extension and waste management. We study factors influencing product redistribution and explore profile of consumers who engage in various disposal behaviors. Findings from two online surveys, on mobile phones and sunglasses, reveal that specific waste attitudes, that is, waste minimization and waste aversion, rather than general environmental concern, are key determinants of product redistribution choice. Product cost is positively related to reselling and giving behaviors. Furthermore, product quality and product self‐image congruency significantly reduce the odds of throwing away. The method of product redistribution is also influenced by consumers' demographic characteristics including age, education level, and income. This paper advances extant literature on product disposal from the perspective of the consumer and provides input into development of business strategies that incorporate consumers' sustainable disposal behaviors. We also offer input to policy makers on how to curb or delay waste and pollution.
Emine Sarigöllü; Chenxuan Hou; Myriam Ertz. Sustainable product disposal: Consumer redistributing behaviors versus hoarding and throwing away. Business Strategy and the Environment 2020, 30, 340 -356.
AMA StyleEmine Sarigöllü, Chenxuan Hou, Myriam Ertz. Sustainable product disposal: Consumer redistributing behaviors versus hoarding and throwing away. Business Strategy and the Environment. 2020; 30 (1):340-356.
Chicago/Turabian StyleEmine Sarigöllü; Chenxuan Hou; Myriam Ertz. 2020. "Sustainable product disposal: Consumer redistributing behaviors versus hoarding and throwing away." Business Strategy and the Environment 30, no. 1: 340-356.
Early replacement of products, especially while in good functional performance, prompts unsustainable production and consumption cycles. This paper studies early product replacement by examining the relationship between product’s perceived value in post-consumption and consumer’s replacement intention. Findings based on 245 mobile phone users indicate that both emotional value and social value, but not functional value, derived from current product are related to product replacement intention. Furthermore, emotional value alleviates the sense of satiation caused by repeated use, whereas social value enhances the feeling of satiation. In turn, satiation significantly contributes to product replacement intention. These findings provide evidence that consumers may desire to replace their products just because of satiation (i.e. psychological reasons) rather than poor functional performance. This paper advances research on early product replacement behavior and contributes to extant literatures on sustainable consumption and product lifetime extension.
Chenxuan Hou; Myung-Soo Jo; Emine Sarigöllü. Feelings of satiation as a mediator between a product’s perceived value and replacement intentions. Journal of Cleaner Production 2020, 258, 120637 .
AMA StyleChenxuan Hou, Myung-Soo Jo, Emine Sarigöllü. Feelings of satiation as a mediator between a product’s perceived value and replacement intentions. Journal of Cleaner Production. 2020; 258 ():120637.
Chicago/Turabian StyleChenxuan Hou; Myung-Soo Jo; Emine Sarigöllü. 2020. "Feelings of satiation as a mediator between a product’s perceived value and replacement intentions." Journal of Cleaner Production 258, no. : 120637.
This paper contributes to the establishment of product lifetime extension (PLE) as a field of study through development of a framework of product lifetime extension business models (PLEBM), and offering of a taxonomy of PLEBM. The proposed taxonomy of PLEBM draws systematically on characteristics of 150 organizations which are identified in the scholarly and managerial literature as engaging in PLE. By considering the full spectrum of PLE practices systematically, we delineate these organizations on seven dimensions (i.e., key activities, key partners, channels, customer segments, customer relationships, offering, and revenue streaming) with 30 corresponding literature-based features. A clustering procedure, with key activities and key partners as input variables, revealed seven mutually exclusive PLEBMs: Relational product-as-a-service, Brick&digital product nurturers, Quality product designers, Secondhand vendors, Marketer-managed access systems, and P2P access brokers. Overall, product nature improvement through design is found less prevalent than product nurture strategies, such as maintenance (maintenance/advice/training/consulting), recovery (remanufacturing and repair), redistribution and access schemes. This study also presents a state-of-the-art overview on how organizations and consumers extend (pro-)actively product lifetimes.
Myriam Ertz; Sébastien Leblanc-Proulx; Emine Sarigöllü; Vincent Morin. Made to break? A taxonomy of business models on product lifetime extension. Journal of Cleaner Production 2019, 234, 867 -880.
AMA StyleMyriam Ertz, Sébastien Leblanc-Proulx, Emine Sarigöllü, Vincent Morin. Made to break? A taxonomy of business models on product lifetime extension. Journal of Cleaner Production. 2019; 234 ():867-880.
Chicago/Turabian StyleMyriam Ertz; Sébastien Leblanc-Proulx; Emine Sarigöllü; Vincent Morin. 2019. "Made to break? A taxonomy of business models on product lifetime extension." Journal of Cleaner Production 234, no. : 867-880.
The current business paradigm entails a narrow, profit-centered and managerially-focused nature. This article proposes that the study of the collaborative economy necessitates an inevitable shift in the conventional business paradigm and suggests that the institutional school of marketing thought, in general, and the electric theory of marketing, in particular, offers a useful theoretical framework for investigating the theoretical impact of the collaborative economy on the value chain. Uber is used as an illustrative case, on which the electric theory of marketing is applied, to demonstrate how the archetype of the collaborative economy theoretically impacts the value chain and contributes to sustainability in the value chain in the transportation services industry. The study provides further insights in the form of suggestions and propositions for ensuring sustainability in the value chain of collaborative systems.
Myriam Ertz; Emine Sarigöllü. Assessing the Potential of Sustainable Value Chains in the Collaborative Economy. Sustainability 2019, 11, 390 .
AMA StyleMyriam Ertz, Emine Sarigöllü. Assessing the Potential of Sustainable Value Chains in the Collaborative Economy. Sustainability. 2019; 11 (2):390.
Chicago/Turabian StyleMyriam Ertz; Emine Sarigöllü. 2019. "Assessing the Potential of Sustainable Value Chains in the Collaborative Economy." Sustainability 11, no. 2: 390.
This study explores the relationship between moral emotions and pro-environmental intentions related to pollution avoidance and green purchasing. Findings gathered from 573 Chinese respondents indicate that pollution avoidance intentions contribute to green purchasing intentions. We also find that positive emotions (e.g., pride, gratitude) relate to both pollution avoidance and green purchasing intentions, but negative emotions (e.g., guilt, condemnation of others) only relate to green purchasing intentions. Self-directed moral emotions have stronger influence on pollution avoidance intention than other-directed emotions, but the effect of the other-directed emotions become stronger due to green purchasing intention. These effects of emotions on pro-environmental intentions are enhanced by behavioral control level. The interaction between self-directed emotions with perceived behavioral control is stronger, compared with those with other-directed emotions. This research enriches extant literature pertaining to green consumption, with important implications for policy makers and strategy formulation promoting green and pollution-avoiding behaviors.
Dapeng Liang; Chenxuan Hou; Myung-Soo Jo; Emine Sarigöllü. Pollution avoidance and green purchase: The role of moral emotions. Journal of Cleaner Production 2018, 210, 1301 -1310.
AMA StyleDapeng Liang, Chenxuan Hou, Myung-Soo Jo, Emine Sarigöllü. Pollution avoidance and green purchase: The role of moral emotions. Journal of Cleaner Production. 2018; 210 ():1301-1310.
Chicago/Turabian StyleDapeng Liang; Chenxuan Hou; Myung-Soo Jo; Emine Sarigöllü. 2018. "Pollution avoidance and green purchase: The role of moral emotions." Journal of Cleaner Production 210, no. : 1301-1310.
Frederick Stapenhurst; Fahri Karakas; Emine Sarigöllü; Myung-Soo Jo; Rasheed Draman. The supply and demand sides of corruption: Canadian extractive companies in Africa. Canada’s Corruption 2018, 60 -76.
AMA StyleFrederick Stapenhurst, Fahri Karakas, Emine Sarigöllü, Myung-Soo Jo, Rasheed Draman. The supply and demand sides of corruption: Canadian extractive companies in Africa. Canada’s Corruption. 2018; ():60-76.
Chicago/Turabian StyleFrederick Stapenhurst; Fahri Karakas; Emine Sarigöllü; Myung-Soo Jo; Rasheed Draman. 2018. "The supply and demand sides of corruption: Canadian extractive companies in Africa." Canada’s Corruption , no. : 60-76.
Although different self-perspectives can prompt different mindsets, leading to different responses, little is known about how self-perspective impacts pro-environmental behaviors. This study explores the effect of self-perspective, i.e., either self-immersed or self-distanced perspective, on environmental attitudes and behavior. Based on an online survey of 409 respondents in the United States, we find that pro-environmental behaviors are perceived as more important and less costly from a self-distanced perspective, compared to a self-immersed one, which in turn facilitates more engagement in pro-environmental behaviors. Furthermore, a self-distanced perspective is more prevalent than a self-immersed perspective when individuals are less satisfied with and perceive less control over their pro-environmental behaviors. This study extends the self-perspective theory to research on pro-environmental behaviors, and offers useful implications for individuals to address conflicts between environmental and self-interested considerations, as well as for public policy makers and practitioners to promote more engagement in pro-environmental behaviors.
Chenxuan Hou; Emine Sarigöllü; Myung-Soo Jo; Dapeng Liang. Stepping Outside the Self Promotes Pro-Environmental Behaviors. Sustainability 2018, 10, 3128 .
AMA StyleChenxuan Hou, Emine Sarigöllü, Myung-Soo Jo, Dapeng Liang. Stepping Outside the Self Promotes Pro-Environmental Behaviors. Sustainability. 2018; 10 (9):3128.
Chicago/Turabian StyleChenxuan Hou; Emine Sarigöllü; Myung-Soo Jo; Dapeng Liang. 2018. "Stepping Outside the Self Promotes Pro-Environmental Behaviors." Sustainability 10, no. 9: 3128.
Past research on environmentally sustainable behaviors has focused on the impact of a wide array of psychological factors, such as values, attitudes, norms, motivation, or perceptions, on behavior. The aim of this article is to study an alternative perspective by focusing on the effect of behavior on attitude, instead of the opposite, and by examining the mediation of satisfaction on that relationship. Drawing on both the self-perception and cognitive dissonance theories, we demonstrate that the expectancy disconfirmation model illuminates the conditions under which the past behavior-attitude link may improve. An online study with 409 U.S. citizens revealed that satisfaction mediates the positive behavior-attitude relationship, while this is not the case for the attitude-behavior relation. Our results also highlight the importance of multidimensional conceptualization for both proenvironmental behavior (PEB) and attitudes toward PEB, while providing useful guidelines for practitioners and policy makers.
Myriam Ertz; Emine Sarigöllü. The Behavior-Attitude Relationship and Satisfaction in Proenvironmental Behavior. Environment and Behavior 2018, 51, 1106 -1132.
AMA StyleMyriam Ertz, Emine Sarigöllü. The Behavior-Attitude Relationship and Satisfaction in Proenvironmental Behavior. Environment and Behavior. 2018; 51 (9-10):1106-1132.
Chicago/Turabian StyleMyriam Ertz; Emine Sarigöllü. 2018. "The Behavior-Attitude Relationship and Satisfaction in Proenvironmental Behavior." Environment and Behavior 51, no. 9-10: 1106-1132.
Purpose The purpose of this paper is to investigate the effects of culture, personality, and motivation on social and content value, which in turn affect brand equity in social media brand community (SMBC) setting. Design/methodology/approach Online surveys were conducted with 595 SMBC participants in China and the USA. AMOS is used in SEM analysis. Findings Consumers with collectivistic, extroverted, and extrinsic orientation experience social value through social media participation. In contrast, consumers with individualistic and intrinsic orientation demonstrate content value. Furthermore, Chinese consumers show more social value and the US consumers more content value. Accordingly, the effect of social value (content value) on brand equity is stronger for Chinese (US) consumers. Research limitations/implications Culture was assessed only by individualism/collectivism, personality by extroversion/introversion and motivation by extrinsic/intrinsic. Future research should verify external generalizability beyond China and the USA. Practical implications Enhanced social and content value through consumers’ social media participation can increase brand equity. Thus, companies should motivate consumers to experience more value via social media participation, and, cultivate a multicultural climate and facilitate the exchange of culture. Originality/value First, this research redefines customer value into two components: social and content value. Second, this paper is the first to investigate the antecedents (i.e. culture, personality, and motivation) and the consequence (i.e. brand equity) of customer value in social media community settings. Third, this study illustrates differences in social media customer value experiences of Chinese vs US consumers.
Yongbing Jiao; Myriam Ertz; Myung-Soo Jo; Emine Sarigollu. Social value, content value, and brand equity in social media brand communities. International Marketing Review 2018, 35, 18 -41.
AMA StyleYongbing Jiao, Myriam Ertz, Myung-Soo Jo, Emine Sarigollu. Social value, content value, and brand equity in social media brand communities. International Marketing Review. 2018; 35 (1):18-41.
Chicago/Turabian StyleYongbing Jiao; Myriam Ertz; Myung-Soo Jo; Emine Sarigollu. 2018. "Social value, content value, and brand equity in social media brand communities." International Marketing Review 35, no. 1: 18-41.
This paper explores organizational spirituality, uncovers it as spiralling dynamics of both positive and negative potentialities, and proposes how leaders can shape these dynamics to improve the human conditions at the workplace. Based on case study of five Turkish organizations and drawing on the emerging discourse on spirituality in organizations literature, this study provides a deeper understanding of how dynamic patterns of spirituality operate in organizations. Insights from participant observation, organizational data, and semi-structured interviews yield three key themes of organizational spirituality: reflexivity, connectivity, and responsibility. Each of these themes has been found to be connected to upward spirals (inspiration, engagement, and calling) and downward spirals (incivility, silence, and fatigue). The study provides a detailed and holistic account of the individual and organizational processes through which spirituality is enacted both positively and negatively, exploring its dynamic and dualistic nature, as embodied in the fabric of everyday life and culture.
Fahri Karakas; Emine Sarigollu. Spirals of Spirituality: A Qualitative Study Exploring Dynamic Patterns of Spirituality in Turkish Organizations. Journal of Business Ethics 2017, 156, 799 -821.
AMA StyleFahri Karakas, Emine Sarigollu. Spirals of Spirituality: A Qualitative Study Exploring Dynamic Patterns of Spirituality in Turkish Organizations. Journal of Business Ethics. 2017; 156 (3):799-821.
Chicago/Turabian StyleFahri Karakas; Emine Sarigollu. 2017. "Spirals of Spirituality: A Qualitative Study Exploring Dynamic Patterns of Spirituality in Turkish Organizations." Journal of Business Ethics 156, no. 3: 799-821.
This study advances the theory of planned behavior (TPB) to identify the mechanism that underlies the consumption of reusable containers. A questionnaire including context, motivation, subjective norms, attitudes, perceived behavioral control, intentions and behavior items was developed and pre-tested on 180 students in a Canadian and a Chinese university respectively. Subsequently, the questionnaire was implemented in the form of an online survey and 1221 effective responses were collected from Western (n = 549) and Asian (n = 672) consumers. The findings revealed that the context and motivation variables are important antecedents to several TPB constructs. Context strongly impacts perceived behavioral control and motivations as well as attitudes. Motivation is clearly distinct from intentions and has a significant influence on both attitudes and intentions. In addition to the standard variables of perceived behavioral control, subjective norms and attitudes, motivation does have a significant impact on intentions. Furthermore, there are cultural differences in the way context impacts intentions and behavior in that Asians (Westerners) are influenced by context to increase reusable containers consumption through motivation (attitudes). Attitude is a significantly stronger predictor of intentions for Westerners than Asians.
Myriam Ertz; Rong Huang; Myung-Soo Jo; Fahri Karakas; Emine Sarigöllü. From single-use to multi-use: Study of consumers' behavior toward consumption of reusable containers. Journal of Environmental Management 2017, 193, 334 -344.
AMA StyleMyriam Ertz, Rong Huang, Myung-Soo Jo, Fahri Karakas, Emine Sarigöllü. From single-use to multi-use: Study of consumers' behavior toward consumption of reusable containers. Journal of Environmental Management. 2017; 193 ():334-344.
Chicago/Turabian StyleMyriam Ertz; Rong Huang; Myung-Soo Jo; Fahri Karakas; Emine Sarigöllü. 2017. "From single-use to multi-use: Study of consumers' behavior toward consumption of reusable containers." Journal of Environmental Management 193, no. : 334-344.
With the rapid expansion of Canadian investment in extractives around the world, it is perhaps not surprising that Canada’s reputation as a low-corruption country has faltered: Canada currently ranks ninth internationally in Transparency International (TI)’s corruption perception index, down from sixth in 2010, and sixth, down from first (i.e. best), in 2009 in TI’s Bribe Payers index. This article presents the preliminary findings of our ongoing research regarding both the demand side (that is, the request for bribes, principally by foreign officials) and the supply side (that is, the giving of bribes, principally by corporations) of corruption. We have examined Canadian mining companies operating in Ghana and Burkina Faso and have identified 10 “tensions” which need to be acknowledged in public policy formulation. We note that Canada is implementing policies to reduce supply-side corruption (e.g. by adopting anti-bribery legislation and guidelines for corporate social responsibility) but recommend that more be done, especially oversight of anti-corruption laws by Parliament. We also recommend that mining companies undertake ex-ante corruption risk assessment and develop proactive corporate anti-corruption policies. And, finally, while host countries have anti-corruption laws, implementation is weak. Global affairs could usefully support stronger parliamentary oversight in these countries.
Frederick Stapenhurst; Fahri Karakas; Emine Sarigöllü; Myung-Soo Jo; Rasheed Draman. The supply and demand sides of corruption: Canadian extractive companies in Africa. Canadian Foreign Policy Journal 2016, 23, 60 -76.
AMA StyleFrederick Stapenhurst, Fahri Karakas, Emine Sarigöllü, Myung-Soo Jo, Rasheed Draman. The supply and demand sides of corruption: Canadian extractive companies in Africa. Canadian Foreign Policy Journal. 2016; 23 (1):60-76.
Chicago/Turabian StyleFrederick Stapenhurst; Fahri Karakas; Emine Sarigöllü; Myung-Soo Jo; Rasheed Draman. 2016. "The supply and demand sides of corruption: Canadian extractive companies in Africa." Canadian Foreign Policy Journal 23, no. 1: 60-76.
The unique characteristics and universal popularity of social media enable consumers to experience their customer value and thus improve their psychological well-being. Hence, it is important for researchers to investigate how consumers experience their customer value in this new media and demonstrate how managers can use the ensuing knowledge for designing appropriate marketing strategies. This article is a step toward that direction. We explore the antecedents and consequences of customer value in social media so as to provide a deeper insight into consumer behavior and subsequently discuss its managerial implications. Specifically, we develop a model that incorporates psychological well-being as the endogenous variable, interdependence self-construal and independent self-construal as exogenous variables, and social value, content value, social identity, self-esteem, and flow as mediating variables. Based on data from a sample of 437 social media consumers collected by an online survey and through analysis of the data by SPSS 22.0 and Amos 22.0 programs, the study revealed that consumers can gain psychological well-being by either of two paths: consumers with a higher degree of interdependent self-construal will have a higher degree of social value experience, thus leading to a higher degree of psychological well-being through a positive mediating role of social identity; whereas consumers with a higher degree of independent self-construal will have a higher degree of content value experience, thus leading to a higher degree of psychological well-being through a positive mediating role of self-esteem. Managers can segment the consumers based on their self-construal and design appropriate customer relationship strategies.
Yongbing Jiao; Myung-Soo Jo; Emine Sarigöllü. Social value and content value in social media: Two paths to psychological well-being. Journal of Organizational Computing and Electronic Commerce 2016, 27, 3 -24.
AMA StyleYongbing Jiao, Myung-Soo Jo, Emine Sarigöllü. Social value and content value in social media: Two paths to psychological well-being. Journal of Organizational Computing and Electronic Commerce. 2016; 27 (1):3-24.
Chicago/Turabian StyleYongbing Jiao; Myung-Soo Jo; Emine Sarigöllü. 2016. "Social value and content value in social media: Two paths to psychological well-being." Journal of Organizational Computing and Electronic Commerce 27, no. 1: 3-24.
By including the context within which consumers' pro-environmental attitudes and behaviors are formed, this research provides a comprehensive delineation of the process that leads from context to behavior. This is the first study to examine context factors as subjective perceptions made by consumers about aspects of their own situation, specifically the extent to which they perceive having more or less time, money, and power available. In contrast to previous research considering one type of behavior (such as recycling), this study recognizes pro-environmental behavior as a heterogeneous, multi-dimensional construct, and includes both public and private sphere behaviors. Pro-environmental business managers and policy-makers may not be in a position to impact objective contextual factors that consumers face, however, they may influence perceptions and attitudes. This study identifies specifically which variables may be of more interest to modulate, so as to increase pro-environmental behavior
Myriam Ertz; Fahri Karakas; Emine Sarigöllü. Exploring pro-environmental behaviors of consumers: An analysis of contextual factors, attitude, and behaviors. Journal of Business Research 2016, 69, 3971 -3980.
AMA StyleMyriam Ertz, Fahri Karakas, Emine Sarigöllü. Exploring pro-environmental behaviors of consumers: An analysis of contextual factors, attitude, and behaviors. Journal of Business Research. 2016; 69 (10):3971-3980.
Chicago/Turabian StyleMyriam Ertz; Fahri Karakas; Emine Sarigöllü. 2016. "Exploring pro-environmental behaviors of consumers: An analysis of contextual factors, attitude, and behaviors." Journal of Business Research 69, no. 10: 3971-3980.
The purpose of this article is to introduce a multidimensional framework based on the concept of moral imagination for analysing and capturing diverse virtues in contemporary Turkish organizations. Based on qualitative interviews with 58 managers in Turkey, this article develops an inventory of Turkish organizational virtues each of which can be associated with a different form of virtuous organizing. The inventory consists of nine forms of moral imagination, which map the multitude of virtues and moral emotions in organizations. Nine emergent forms of moral imagination are based on: integrity, affection, diligence, inspiration, wisdom, trust, gratefulness, justice, and harmony. The findings have made a contribution to the expanding literature on how Islamic organizations develop their business ethics through a repertoire of virtues. An empirical account of the range of virtues in organizational contexts that have emerged as a result of the hybridization of Islamic virtue/aesthetics and neoliberal capitalism in contemporary Turkey is provided. A theoretical contribution is made to business ethics literature through a phenomenology of virtues that provides unique insights on diverse forms of moral imagination in contemporary Turkey where Islam and neoliberal capitalism dynamically co-exist.
Fahri Karakas; Emine Sarigollu; Selcuk Uygur. Exploring the Diversity of Virtues Through the Lens of Moral Imagination: A Qualitative Inquiry into Organizational Virtues in the Turkish Context. Journal of Business Ethics 2016, 141, 731 -744.
AMA StyleFahri Karakas, Emine Sarigollu, Selcuk Uygur. Exploring the Diversity of Virtues Through the Lens of Moral Imagination: A Qualitative Inquiry into Organizational Virtues in the Turkish Context. Journal of Business Ethics. 2016; 141 (4):731-744.
Chicago/Turabian StyleFahri Karakas; Emine Sarigollu; Selcuk Uygur. 2016. "Exploring the Diversity of Virtues Through the Lens of Moral Imagination: A Qualitative Inquiry into Organizational Virtues in the Turkish Context." Journal of Business Ethics 141, no. 4: 731-744.