This article focuses on the management of heritage and cultural tourism related to the complex identity of minority groups, where different components tend to produce different visions and practices. It highlights the impacts of globalized transnational networks and influences on political, cultural and religious identities and affiliations over long distances. In fact, diverse views, approaches, perceptions and representations may lead to disagreement and conflicts even within apparently compact ethnic or religious communities. The issues related to dissonant heritage management strategies and the related authorized heritage discourse, in terms of unbalanced power relations and diverging narratives, are considered. The theme of Jewish heritage tourism (J.H.T) is analysed, with a focus on the case of Syracuse, Italy. This historically cosmopolitan and multicultural city specializes in cultural tourism and tends to develop niche products, including J.H.T, in order to strengthen and diversify its international cultural destination status. Different components of the Jewish world, as well as non-Jewish stakeholders, practice different approaches to heritage tourism. Actors, discourses and reasons behind Jewish culture management and promotion will be highlighted and the reactions, perceptions and suggestions by the various stakeholders and groups involved will be portrayed, with the aim of contributing to the discussion about the complexity of niche heritage tourism processes in a multi-ethnic site.

This paper explores the potential contribution of niche products to the development of sustainable tourism in small peripheral places. The exploration is conducted on the case study of Belmonte, a small peripheral Portuguese town, employing a strategy of niche tourism in the framework of “museum park” development. This park is comprised of different sorts of local heritage, including the town's unique Jewish history. Empirical research was conducted using an inductive methodology based on several primary and secondary sources of data. Results indicate that Jewish heritage tourism is an important and growing segment of tourism, though it does not constitute, as of yet, the sole engine of local development. Jewish heritage tourism faces the challenge of developing supportive services to sustain the growing demand and allow retaining more value in the region. It is concluded that in remote peripheral areas: (a) Niche tourism should be developed as a cluster of products; (b) Jewish heritage appears as a viable niche product within the framework of the museum parks cluster; (c) The involvement of local government is crucial for the success of tourism development; and (d) Sustainability of niche tourism products depend on joining local and global distributional networks.

Issues arise when trying to understand the motivation of policymakers to preserve the assets of cultures that do not belong to the mainstream population. Tunbridge and Ashworth's seminal study on ‘Dissonant Heritage’ and Bennett's developmental model of intercultural sensitivity (DMIS model) provide a basis to evaluate both the motivations and the existence of a cultural dissonance. As there is a growing worldwide trend towards preserving and developing Jewish heritage tourism (JHT) this study examines Jewish heritage sites in three Macedonian cities endowed with rich Jewish history. Unlike previous studies concentrating on the notion of dissonant heritage, this research focuses on the motivation for preserving such sites, an issue hardly tackled before. Previous studies suggested the prevalence of six possible motives: guilt, facing harsh history, emphasis on dark tourism, revival of a harmonious past, respect, and economic benefits. Data were obtained via face-to-face interviews conducted with policy-makers from central and local governments. The interviews were analyzed qualitatively and quantitatively in order to determine the leading motives for preservation. The findings indicate that by establishing and maintaining Jewish Heritage sites, stakeholders reflect sentiments of respect and admiration for the perished Jewish community and a longing for the revival of an elusive harmonious past. The potential economic benefits and dark tourism surfaced only as minor motives. Practically, JH preservation is used to revive dialogue with a forgotten past that may also contribute to urban tourism development in the future. Conceptually, the interviews did not reveal any indication of heritage dissonance, a finding that stands in sharp contrast to the dissonant heritage theory.

Models referring to tourism product development are rather rare. This paper suggests a model of heritage tourism formation. The model is based on observations made and interviews conducted in three Balkan States and southern Hungary with respect to the formation of Jewish heritage products. Results indicate that the formation of the heritage product follows a structured line of development. This is presented in two phases, an initial phase concerning the development of major tangible products and a mature phase taking care of the addition of minor artifacts some of them of intangible nature. Each phase is composed of several steps, providing together a sort of protocol for heritage product formation. Although the suggested model does not fit all heritage sites, it appears to be applicable to several heritage products such as churches and shrines of other religious denominations, heritage of famous figures like writers, painters, musicians, and others, and sites of prominent events such as battles, films and the like.

Given that there is scarcity of evidence on travel/tourism of resident populations, a study was undertaken to explore the perceptions of domestic visitors on being a tourist in their own country. For this purpose, an exploratory qualitative study was conducted into the Israeli sense of “being a tourist” in Israel. Analysis of interview data from Israeli Jewish participants generated two primary themes, namely, homeland entitlement and othering. The emergence of these themes lends to the development of a framework of reference toward furthering our understanding of domestic tourism. The article concludes with suggestions for a future research agenda in domestic tourism.