Osman M. Karatepe, PhD, is Professor of Marketing in the Faculty of Tourism at Eastern Mediterranean University (Gazimagusa, TRNC, via Mersin 10, 99628, TURKEY) and Fellow of the Hospitality and Tourism Management Academy: A Research Community. He obtained his PhD degree in business administration from Hacettepe University in TURKEY. His research interests are in the areas of services marketing and management, internal marketing, and strategic management. Dr. Karatepe serves on the editorial review boards of top-tier journals such as Journal of Hospitality Marketing and Management, Cornell Hospitality Quarterly, and International Journal of Hospitality Management. He is the Regional Editor for the Middle East and Africa of the International Journal of Contemporary Hospitality Management. Dr. Karatepe who has an h-index of 56 according to Google Scholar citations database has authored or co-authored over 140 articles in various journals, including Journal of the Academy of Marketing Science, Journal of Business Research, Journal of Air Transport Management, Service Business, Journal of Services Marketing, Employee Relations, The Service Industries Journal, International Journal of Service Industry Management, Tourism Management, International Journal of Contemporary Hospitality Management, Cornell Hospitality Quarterly, Journal of Hospitality Marketing and Management, and International Journal of Hospitality Management.