Subway stations have been proliferating underneath cosmopolitan metropolises with subway lines forming complex webs connected in strategic transfer stations. The efficiency of the subway system thus heavily weighs on the efficiency at these transfer stations. However, few studies have been conducted on transfer efficiency at transfer stations due to the complexities involved. As the first study of its kind in the subway context, we analyze the transfer efficiency of the subway transfer stations in Seoul, one of the megacities in the world, and demonstrate how transfer efficiency can be analyzed using bootstrap-based DEA technique. Based on the results, we discuss the reasons behind the inefficiency of subway transfer stations and possible ways to improve them into efficient decision-making units.

This study aims to identify the factors of complexity due to the globalization of supply chain and to measure the management efficiency of the factors which cause the supply complexity within supply chain. This study conducts an analysis to utilize linear programming and bootstrapping, targeting 12 Korean companies among the selected companies in Fortune Global 500. According to the results from the analysis, 4 companies with relatively high management efficiency of the factors which cause the supply complexity and 8 companies with relatively low management efficiency are found. The research findings reveal that public companies with the small number of products, factories, and providers relatively manage the supply complexity compared to private companies. Moreover, this study suggests projection point as a direction for relatively less efficient companies and excess quantity of input which should reduce for its achievement. This study also has an implication to establish a further standard of efficiency to manage the supply complexity for companies.

This study assesses the operation efficiency of theme park attractions using the data envelopment analysis, utilizing actual data on 15 attractions at Samsung Everland located in Yongin-si, Republic of Korea. In particular, this study identifies crowding and waiting time as one of the main causes of visitor’s satisfaction, and analyzes the efficiency of individual attractions in terms of waiting time. The installation area, installation cost, and annual repair cost are set as input factors and the number of annual users and customer satisfaction as output factors. The results show that the roller coaster-type attractions were less efficient than other types of attractions while rotating-type attractions were relatively more efficient. However, an importance performance analysis on individual attraction’s efficiency and satisfaction showed that operational efficiency should not be the sole consideration in attraction installation. In addition, the projection points for input factors for efficient use of attractions and the appropriate reference set for benchmarking are provided as guideline for attraction efficiency management.