I am a lecturer and researcher in Marketing at the National Economics University (NEU), Vietnam, with a particular interest in marketing, customer experience, consumer behavior, customer relationship management, green marketing, service marketing. Beyond research, I am passionate about developing innovative teaching approaches and fostering meaningful collaborations between academia and industry. My mission is to contribute to marketing knowledge while helping organizations create more sustainable, customer-centered, and data-driven strategies.
I am a lecturer and researcher in Marketing at the National Economics University (NEU), Vietnam, with a particular interest in marketing, customer experience, consumer behavior, customer relationship management, green marketing, service marketing. Beyond research, I am passionate about developing innovative teaching approaches and fostering meaningful collaborations between academia and industry. My mission is to contribute to marketing knowledge while helping organizations create more sustainable, customer-centered, and data-driven strategies.