Voice-based digital assistants are growing in popularity and have been acknowledged as a crucial part of in-car interaction. Currently, academic attention is being paid to various voice assistant scenarios. However, sparse literature focuses on the adoption of voice assistants within the in-vehicle context. The objective of this paper is to examine key factors influencing people’s willingness to use voice assistance in electric cars. First, eight general variables were identified based on the literature review, as well as four demographic variables. These factors were then integrated to construct a hypothetical research model. After that, we carried out an empirical study to examine the structural relationships in the model based on the questionnaire survey results (N = 427). The hypothesis testing results indicated that most path relationships among variables were validated. Finally, we discussed the research findings and developed corresponding design strategies to enhance user acceptance towards in-car voice assistants, both from designers’ and car enterprises’ viewpoints. This article offers valuable theoretical and practical implications for the development of such technologies.

A thriving electric vehicles (EVs) market serves as a pivotal embodiment of the global push towards sustainable mobility. As one of the leading global EV sellers, China owns a huge used EV market, which should be spotlighted. While most studies focus on the mechanism of new EV purchases, few put their insight into the trade of used EVs. To fill this gap, this paper aims to clarify the mechanism of consumption behaviour towards used EVs. First, we identified 11 variables that have a direct or indirect impact on consumers’ purchase intention and constructed a conceptual framework. Then, we checked the structural relationships of the model through an empirical study (n = 431). The results showed that purchase intention was determined by two variables: perceived risk and attitude. We also observed an association between income and purchase intention. Functional risk had a direct and significant impact on perceived risk. Economic value, brand trust, and after-sales service were crucial predictors of attitude. Education could moderate the relationship between attitudes and purchase intention. Based on theoretical findings, we present the design strategies to enhance consumers’ purchase willingness from car companies’ and policymakers’ viewpoints. In practical situations, this article offers valuable insights for stakeholders related to the used EV industry, providing a critical reference for advancing sustainable mobility.

Preventive behavior, such as hand hygiene, facemask wearing, and social distancing, plays a vital role in containing the spread of viruses during pandemics. However, people in many parts of the world usually encounter difficulties adhering to this behavior due to various causes. Thus, this article aims to develop a research framework and propose design strategies to prompt individuals’ behavior change during pandemics. Initially, we integrated a literature review and a structured interview (n = 22) to ascertain the core factors impacting behavior change during pandemics. These factors were categorized into four aspects: perceptional factors (attitudes, subjective norms and perceived behavior control, risk perceptions); social factors (knowledge and information dissemination, governmental regulations); physical factors (tools and facilities and surveillance); and sociocultural factor (cultural contexts). Then, a theoretical framework with antecedents was developed to reveal behavior intention and formation process. After that, an empirical study was carried out to test the research framework through a questionnaire survey (n = 549). The research findings indicated that all derived factors could directly or indirectly affect individuals’ preventive behavior during pandemics. This article strives to provide valuable insights for different stakeholders when coping with pandemic situations.