Dr. Xinyu Yao received his Ph.D. in International Logistics from Chung-Ang University, Republic of Korea. His research interests include last-mile logistics, autonomous delivery technologies, consumer behaviour, and technology-enabled services. His research focuses on consumer responses to emerging logistics technologies, including contactless delivery and autonomous delivery robots. He has published research in international SSCI-indexed journals, including Journal of Retailing and Consumer Services, Transportation Research Part F: Traffic Psychology and Behaviour, and Research in Transportation Business & Management. He also serves as a reviewer for several international academic journals, and his research has received recognition at international academic conferences.