This study examined the association between digital transformation (DT), supply chain integration (SCI), and overall sustainable supply chain performance (OSSCP). The current literature has preliminarily explored the concepts of DT and SCI and their relationship with sustainable supply chain performance. However, real empirical evidence of the direct impact of DT and SCI on OSSCP has been missing so far. To fill this gap, data were collected from 134 professionals working in international manufacturing companies operating in Morocco through a questionnaire-based survey from August 2022 to November 2022. A conceptual framework was developed based on DT, SCI, and OSSCP and analyzed by partial least squares structural equation modeling (PLS-SEM) with the assistance of SmartPLS 4.0 software. The findings revealed that DT has a significant positive influence on SCI and OSSCP. Furthermore, SCI directly and positively impacts OSSCP with a partial mediation effect on the relationship between DT and OSSCP. Further, this research provides insights for practitioners into enhancing sustainable supply chain performance by adopting digital technologies and integrating SC functions. In particular, this study revealed that DT adoption drives a higher ethical supply chain level from the perspective of sustainability and efficiency in operations. This study is the first to analyze the influence of digital transformation and supply chain integration on sustainable supply chain performance in a manufacturing context.

Purpose: Over the last 2 decades, supply chain sustainability research has become a highly dynamic and fruitful study area. This field has garnered significant attention due to its potential to reshape decision-making processes within supply chains. At the same time, the practical side of supply chain operations remains intensely competitive in today’s business landscape. Furthermore, the current academic research aims to outline effective strategies for achieving sustainability across supply chains, particularly in the manufacturing sector. In response to these challenges, this research has conducted an integrated multi-criteria decision-making approach to evaluate sustainable supply chain performance from the triple bottom line perspective, including financial, environmental, and social performance.Design/methodology/approach: The initial stage involves selecting the crucial criteria (short-term and long-term) and alternatives for sustainable supply chain performance (SSCP) from experts and conducting an in-depth literature review. Initially, there were 17 criteria, but after a pilot test with co-authors and online discussions with experts, the number of criteria was subsequently reduced to 9. In the second phase, the Best-Worst Method (BWM) was applied to rank and prioritize the criteria. The third and final stage examined the causal relationship between the identified criteria, utilizing the Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique.Findings: Based on BWM analysis results, the top three criteria in terms of prominence are: (1) return on investment (ROI), (2) product quality, and (3) manufacturing lead time. Out of the three alternatives, financial performance (FP) is the most crucial dimension for SSCP, followed by environmental performance (ENP) and social performance (SP). On the other hand, the DEMATEL approach showed that work health and safety (short-term criterion), asset utilization (long-term criterion), energy consumption (long-term criterion), waste disposal (long-term criterion), manufacturing lead time (short-term criterion), and on-time delivery (short-term criterion) are categorized within the cause group, while criteria such as return on investment (ROI) (long-term criterion), customer-service level (short-term criterion), and product quality (long-term criterion) fall into the effect group.Research limitations/implications: The proposed study has certain drawbacks that pave the way for future research directions. First, it is worth noting the need for a larger sample size to ensure the reliability of results, the potential inclusion of additional criteria to enhance the assessment of sustainability performance, and the consideration of a qualitative approach to gain deeper insights into the outcomes. In addition, fuzziness in qualitative subjective perception could be imperative when collecting data to ensure its reliability, as translating experts’ perceptions into exact numerical values can be challenging because human perceptions often carry elements of uncertainty or vagueness. Therefore, fuzzy integrated MCDM frameworks are better suited for future research to handle the uncertainties involved in human perceptions, making it a more appropriate approach for decision-making in scenarios where traditional MCDM methods may prove insufficient.Practical implications: The proposed framework will enable decision-makers to gain deeper insights into how various decision criteria impact SSCP, thus providing a comprehensive evaluation of SSCP that considers multiple dimensions, such as financial, environmental, and social performance within the manufacturing sector.Originality/value: The proposed study is the first empirical study to integrate both BWM and DEMATEL approaches to evaluate sustainable supply chain performance in the manufacturing context.

Purpose: The purpose of this paper is to develop an integrated management system that addresses the shortcoming revealed in the previous approaches of the IMS in literature. Design/methodology/approach: This paper is based on the methodology of literature review analysis, proposition of an approach based on theory by the standards’ cross-references and on practice by the analysis of the real work and the use of the System Modeling Language (SYSML), the computer tool for the engineering system modeling. Findings: An integration approach based on theory and practice in the automotive sector, integrating IATF 16949:2016, ISO 14001:2015, ISO 45001:DIS and some aspects of ISO 26000 is proposed. The proposed approach initiates the use of the SYSML in the IMS development. The model is intended to societies that seek to be sustainable and responsible toward environment and community. The link of the IMS model created with the European Foundation for Quality Management excellence model highlights the fact that the factors of excellence, especially the enablers, are covered by the requirements of the IMS. Originality/value: This paper is the first approach of IMS that includes ISO 45001 (draft), uses the SYSML and sheds light on the link of excellence and IMS. The paper is the first detailed approach of IMS that addressed car manufacturer.

This paper seeks to develop a generic framework for the hospital supply chain in order to describe this complex environment through a holistic and inductive approach. Developed using the grounded theory concept, the framework aims to describe both patient and material flow in the hospital. A three-level structured model is presented in this article where we identified first the most valued activities in the chain from both patient and hospital’s staff perspectives. Second, we proposed some best practices to overcome the most common bottlenecks in the chain. Finally, interactions between the processes are identified and the sequence is defined to help both professionals and researchers conduct further studies in the healthcare sector.

Resource allocation plays a critical role in the strategic, tactical, and operational planning of the supply chain. The study focuses on aspects of resource allocation in the case of pure players, manufacturers, and Clicks & Mortars that...

This paper introduces a conceptual framework for evaluating performance in healthcare organizations. The challenge of evaluating performance resides in the determination of the appropriate model with the appropriate indicators that meet the characteristics of the framework. In this end, our study is based on the development of structured approach for evaluating performance for hospitals in Morocco. The scope of this study is developed through three main phases. First, related literature of performance measurement systems was conducted, to identify the appropriate model to our context. Second, after analyzing different PMS, we have found that BSC presents the convenient one to hospitals. Based on the literature review and panel of experts, we determined the criteria, sub-criteria and key performance indicators (KPIs). Third, the relative weights of the chosen evaluators were calculated by Analytical Hierarchy Process (AHP) technique. The analysis results highlight the critical aspects of evaluation criteria as well as the gaps to enhance hospital performance for achieving desired target. This model can be a useful tool for evaluating and comparing the performance of hospitals.