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Dr. Ahmad Samed Al-Adwan
Electronic Business and Commerce Department, Al Ahliyya Amman University, Jordan

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0 Mobile Application Development
0 Mobile Apps
0 Mobile Commerce
0 Social Commerce

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Short Biography

Ahmad Samed Al-Adwan is the vice dean and an associate professor of electronic business and commerce, Business School, Al-Ahliyya Amman University, Jordan. He holds a BSc in software engineering from Al-Balqa Applied University (Jordan), M.Sc. in Information Technology Management, and Ph.D. in Management Information Systems Studies/E-business from the University of Wales, UK. He is particularly interested in using management information systems to inform long-lasting developments in ICTs. His research interests include user acceptance of ICT and information systems, modeling ICT, e-learning, SME, management information systems, e-commerce, knowledge management, educational technology, e-business, and healthcare information technology. His research has been published in several international journals.

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Journal article
Published: 23 August 2021 in Sustainability
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In higher education learning, e-learning systems have become renowned tools worldwide. The evident importance of e-learning in higher education has resulted in a prenominal increase in the number of e-learning systems delivering various forms of services, especially when traditional education (face-to-face) was suddenly forced to move online due to the COVID-19 outbreak. Accordingly, assessing e-learning systems is pivotal in the interest of effective use and successful implementation. By relying on the related literature review, an extensive model is developed by integrating the information system success model (ISSM) and the technology acceptance model (TAM) to illustrate key factors that influence the success of e-learning systems. Based on the proposed model, theory-based hypotheses are tested through structural equation modeling employing empirical data gathered through a survey questionnaire of 537 students from three private universities in Jordan. The findings demonstrate that quality factors, including instructor, technical system, support service, educational systems, and course content quality, have a direct positive influence on students’ satisfaction, perceived usefulness, and system use. Moreover, self-regulated learning negatively affects students’ satisfaction, perceived usefulness, and system use. Students’ satisfaction, perceived usefulness, and system use are key predictors of their academic performance. These findings provide e-learning stakeholders with important implications that guarantee the effective, successful use of e-learning that positively affects students’ learning.

ACS Style

Ahmad Samed Al-Adwan; Nour Awni Albelbisi; Omar Hujran; Waleed Mugahed Al-Rahmi; Ali Alkhalifah. Developing a Holistic Success Model for Sustainable E-Learning: A Structural Equation Modeling Approach. Sustainability 2021, 13, 9453 .

AMA Style

Ahmad Samed Al-Adwan, Nour Awni Albelbisi, Omar Hujran, Waleed Mugahed Al-Rahmi, Ali Alkhalifah. Developing a Holistic Success Model for Sustainable E-Learning: A Structural Equation Modeling Approach. Sustainability. 2021; 13 (16):9453.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; Nour Awni Albelbisi; Omar Hujran; Waleed Mugahed Al-Rahmi; Ali Alkhalifah. 2021. "Developing a Holistic Success Model for Sustainable E-Learning: A Structural Equation Modeling Approach." Sustainability 13, no. 16: 9453.

Journal article
Published: 14 July 2021 in Sustainability
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Mobile learning (M-learning) has become an important instructional technology component in higher education. The goal of this research is to determine how Malaysian university students use M-learning in higher education. The technology acceptance model (TAM) concept was used to construct a theoretical model of M-learning acceptability. In theory, five independent criteria were discovered as contributing to the actual usage of M-learning for educational sustainability by influencing students’ attitudes towards M-learning and their intention to use it. A questionnaire survey based on the technology acceptance model (TAM) was used as the primary data collection technique, with 200 students from UTHM University of Malaysia participating. The data were analyzed using SPSS and Structural Equation Modeling (SEM-Amos). The results of the students’ attitudes towards using M-learning and their behavioral intentions to use M-learning show a beneficial impact on the actual use of M-learning as well as the long-term sustainability of M-learning in higher education. In addition, both male and female students were satisfied with perceived usefulness, perceived ease of use, perceived enjoyment, attitude towards use, task-technology fit, behavioral intention to use, perceived resources and actual use of mobile learning for educational sustainability. This study contributes to the validation of the extended TAM for M-learning by demonstrating that the predicted model predicts students’ attitudes towards using M-learning and their behavioral intentions in Malaysian higher education.

ACS Style

Ali Al-Rahmi; Waleed Al-Rahmi; Uthman Alturki; Ahmed Aldraiweesh; Sultan Almutairy; Ahmad Al-Adwan. Exploring the Factors Affecting Mobile Learning for Sustainability in Higher Education. Sustainability 2021, 13, 7893 .

AMA Style

Ali Al-Rahmi, Waleed Al-Rahmi, Uthman Alturki, Ahmed Aldraiweesh, Sultan Almutairy, Ahmad Al-Adwan. Exploring the Factors Affecting Mobile Learning for Sustainability in Higher Education. Sustainability. 2021; 13 (14):7893.

Chicago/Turabian Style

Ali Al-Rahmi; Waleed Al-Rahmi; Uthman Alturki; Ahmed Aldraiweesh; Sultan Almutairy; Ahmad Al-Adwan. 2021. "Exploring the Factors Affecting Mobile Learning for Sustainability in Higher Education." Sustainability 13, no. 14: 7893.

Journal article
Published: 06 May 2021 in Sustainability
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Social entrepreneurship has recently become a much-desired area of research for academia, practices, and policymaking. Natural or cognitive personal thoughtfulness like loving-kindness meditation (LKM) and compassion trigger individual intentions towards the social entrepreneurial venture. In this process of individual social entrepreneurial intention personality trait plays a very vital role, such as entrepreneurship resilience. For this study, a purposive sampling technique was incorporated and data was collected from 631 business and management sciences students. Data is analyzed by SPSS 23 and for the hypothesis testing, we used the bootstrap analysis of Hayes PROCESS v3.5. This study depicts that LKM has a positive significant impact on compassion and no significant impact on social entrepreneurship intentions while resilience strengthens the direct relationship of compassion with social entrepreneurship and the indirect relationship of LKM with social entrepreneurship via compassion. This study contributes to solving the economic and social problems over the globe especially by boosting the LKM and resilience traits so that the young graduate commence social entrepreneurship. This study helps the academician and policymakers to adopt strategies through which they can encourage youth to indulge in social entrepreneurial ventures solve the social problem and decrease unemployment.

ACS Style

Hameed Sana; Salem Alkhalaf; Salman Zulfiqar; Waleed Al-Rahmi; Ahmad Al-Adwan; Anas AlSoud. Upshots of Intrinsic Traits on Social Entrepreneurship Intentions among Young Business Graduates: An Investigation through Moderated-Mediation Model. Sustainability 2021, 13, 5192 .

AMA Style

Hameed Sana, Salem Alkhalaf, Salman Zulfiqar, Waleed Al-Rahmi, Ahmad Al-Adwan, Anas AlSoud. Upshots of Intrinsic Traits on Social Entrepreneurship Intentions among Young Business Graduates: An Investigation through Moderated-Mediation Model. Sustainability. 2021; 13 (9):5192.

Chicago/Turabian Style

Hameed Sana; Salem Alkhalaf; Salman Zulfiqar; Waleed Al-Rahmi; Ahmad Al-Adwan; Anas AlSoud. 2021. "Upshots of Intrinsic Traits on Social Entrepreneurship Intentions among Young Business Graduates: An Investigation through Moderated-Mediation Model." Sustainability 13, no. 9: 5192.

Journal article
Published: 22 April 2021 in Journal of Sensor and Actuator Networks
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Nowadays, networks use many different paths to exchange data. However, our research will construct a reliable path in the networks among a huge number of nodes for use in tele-surgery using medical applications such as healthcare tracking applications, including tele-surgery which lead to optimizing medical quality of service (m-QoS) during the COVID-19 situation. Many people could not travel due to the current issues, for fear of spreading the covid-19 virus. Therefore, our paper will provide a very trusted and reliable method of communication between a doctor and his patient so that the latter can do his operation even from a far distance. The communication between the doctor and his/her patient will be monitored by our proposed algorithm to make sure that the data will be received without delay. We test how we can invest buffer space that can be used efficiently to reduce delays between source and destination, avoiding loss of high-priority data packets. The results are presented in three stages. First, we show how to obtain the greatest possible reduction in rate variability when the surgeon begins an operation using live streaming. Second, the proposed algorithm reduces congestion on the determined path used for the online surgery. Third, we have evaluated the affection of optimal smoothing algorithm on the network parameters such as peak-to-mean ratio and delay to optimize m-QoS. We propose a new Smart-Rout Control algorithm (s-RCA) for creating a virtual smart path between source and destination to transfer the required data traffic between them, considering the number of hops and link delay. This provides a reliable connection that can be used in healthcare surgery to guarantee that all instructions are received without any delay, to be executed instantly. This idea can improve m-QoS in distance surgery, with trusted paths. The new s-RCA can be adapted with an existing routing protocol to track the primary path and monitor emergency packets received in node buffers, for direct forwarding via the demand path, with extended features.

ACS Style

Radwan Abujassar; Husam Yaseen; Ahmad Al-Adwan. A Highly Effective Route for Real-Time Traffic Using an IoT Smart Algorithm for Tele-Surgery Using 5G Networks. Journal of Sensor and Actuator Networks 2021, 10, 30 .

AMA Style

Radwan Abujassar, Husam Yaseen, Ahmad Al-Adwan. A Highly Effective Route for Real-Time Traffic Using an IoT Smart Algorithm for Tele-Surgery Using 5G Networks. Journal of Sensor and Actuator Networks. 2021; 10 (2):30.

Chicago/Turabian Style

Radwan Abujassar; Husam Yaseen; Ahmad Al-Adwan. 2021. "A Highly Effective Route for Real-Time Traffic Using an IoT Smart Algorithm for Tele-Surgery Using 5G Networks." Journal of Sensor and Actuator Networks 10, no. 2: 30.

Journal article
Published: 30 March 2021 in Turkish Online Journal of Distance Education
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Literature emphasized the importance of quality antecedents on the successful implementation of MOOCs. However, rare studies are available on how to examine the quality antecedents in the MOOC context. Thus, the objective of this study is to assess the impact of quality antecedents on satisfaction toward MOOC. This study is mainly quantitative, adopted the D&M IS Success Model to examine the relationships between quality antecedents (i.e. system quality, information quality, service quality) and satisfaction toward MOOC. An online survey method was used to collect data from 1000 undergraduate students from five universities in Malaysia; 622 questionnaires were returned for a response rate of 62.2 percent. The questionnaire comprised of two parts. Part1 collected the demographic data, part2 elicited data related to satisfaction and quality antecedents. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results partially supported the effect of the quality antecedents on learner satisfaction toward MOOC. There was full support for the relationship between system quality and learner satisfaction toward MOOC. The findings provided by the study have significant practical and theoretical implications about the implementation of MOOC successfully.

ACS Style

Nour Awni Albelbisi; Ahmad Samed Al-Adwan; Akhmad Habibi. IMPACT OF QUALITY ANTECEDENTS ON SATISFACTION TOWARD MOOC. Turkish Online Journal of Distance Education 2021, 22, 164 -175.

AMA Style

Nour Awni Albelbisi, Ahmad Samed Al-Adwan, Akhmad Habibi. IMPACT OF QUALITY ANTECEDENTS ON SATISFACTION TOWARD MOOC. Turkish Online Journal of Distance Education. 2021; 22 (2):164-175.

Chicago/Turabian Style

Nour Awni Albelbisi; Ahmad Samed Al-Adwan; Akhmad Habibi. 2021. "IMPACT OF QUALITY ANTECEDENTS ON SATISFACTION TOWARD MOOC." Turkish Online Journal of Distance Education 22, no. 2: 164-175.

Journal article
Published: 29 March 2021 in Problems and Perspectives in Management
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This study aims to extend the argument about the association between HRM and Total Quality Management (TQM) in insurance companies in Jordan. It is argued that the consideration of TQM can be supported in terms of configuration as an effect of Human Resource Management (HRM) in the presence or absence of other HRM practices. Data for this study were collected from 24 insurance companies listed on the Amman Stock Exchange and 342 employees. PLS-SEM was used to analyze the data collected through path analysis. Structural equation modeling was used to examine a causal relationship between the variables. The overall effect of HRM on TQM was explored to improve quality orientation and people criteria in insurance companies. The findings have indicated a significant and positive effect of teamwork, staffing, performance appraisals, and compensation on TQM. However, training and development have a negative, but significant impact on TQM. In addition, TQM significantly and positively affects the HRM of an organization. Performance was also positively and significantly affected by HRM. TQM is an important factor of HRM in insurance companies. AcknowledgmentThe authors are very thankful to all the associated personnel in any reference that contributed to the purpose of this study.

ACS Style

Naser Khdour; Ahmad Samed Al-Adwan; Anas Alsoud; Jamal Ahmed Al-Douri. Human resource management practices and total quality management in insurance companies: Evidence from Jordan. Problems and Perspectives in Management 2021, 19, 432 -444.

AMA Style

Naser Khdour, Ahmad Samed Al-Adwan, Anas Alsoud, Jamal Ahmed Al-Douri. Human resource management practices and total quality management in insurance companies: Evidence from Jordan. Problems and Perspectives in Management. 2021; 19 (1):432-444.

Chicago/Turabian Style

Naser Khdour; Ahmad Samed Al-Adwan; Anas Alsoud; Jamal Ahmed Al-Douri. 2021. "Human resource management practices and total quality management in insurance companies: Evidence from Jordan." Problems and Perspectives in Management 19, no. 1: 432-444.

Journal article
Published: 01 February 2021 in Organizacija
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Background and Purpose: Organisational politics can have a substantial negative effect on employees’ performance, however many organisations still do not pay attention to this organisational behaviour. In our study, we aim to examine the relationship between organisational culture and organisational citizenship behaviour through how employees perceive political behaviour within organisations. Methods: Convenience sampling technique has been employed, quantitative data were collected from 532 employees in the Jordan banking industry via online surveys. Structural equation modelling (SEM) was employed to test the hypotheses of the study. Results: Analyses showed that organisational culture within the banking industry has an effect on how employees perceive political behaviour. A negative perception of political behaviour by employees, in turn, has a negative influence on employees’ citizenship behaviour. These findings answer previous calls to investigate the destructive effect of organisational politics on employee outcomes. Conclusion: Organisations should pay more attention to the destructive effect of organisational politics and try to minimise such behaviour. Organisational citizenship behaviour, in contrast, benefits organisational performance, and the enhancement of this is recommended through the implementation of more effective policies and strategies.

ACS Style

Amro Al-Madadha; Ahmad Samed Al-Adwan; Fida Amin Zakzouk. Organisational Culture and Organisational Citizenship Behaviour: The Dark Side of Organisational Politics. Organizacija 2021, 54, 36 -48.

AMA Style

Amro Al-Madadha, Ahmad Samed Al-Adwan, Fida Amin Zakzouk. Organisational Culture and Organisational Citizenship Behaviour: The Dark Side of Organisational Politics. Organizacija. 2021; 54 (1):36-48.

Chicago/Turabian Style

Amro Al-Madadha; Ahmad Samed Al-Adwan; Fida Amin Zakzouk. 2021. "Organisational Culture and Organisational Citizenship Behaviour: The Dark Side of Organisational Politics." Organizacija 54, no. 1: 36-48.

Article
Published: 07 January 2021 in Education and Information Technologies
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MOOC is an innovative method in modern education, particularly important for sharing of excellent educational resources worldwide. To realize the full potential of MOOC, we need to understand the factors influencing MOOC success. In this study a theoretical framework has been proposed by integrating a self-regulated learning theory and DeLone and McLean success model to investigate the determinants of successful MOOC. This study aimed to (1) examine the relationships between quality factors and satisfaction; self-regulated learning and (2) understand the role of satisfaction as a mediator of the quality factors /self-regulated learning relationships. Six hundred twenty-two structured questionnaires collected from undergraduate students in Malaysia. The subsequent analysis employing Partial Least Squares Structural Equation Modeling (PLS-SEM) revealed three main results: first, system quality has a positive impact on satisfaction; second, satisfaction and service quality have a positive impact on self-regulated learning; finally, system quality has an indirect effect on SRL via satisfaction. The findings provide by the study will guide MOOC designer and developer to formulate methods and strategies that could further improve the adoption of MOOC successfully.

ACS Style

Nour Awni Albelbisi; Ahmad Samed Al-Adwan; Akhmad Habibi. Self-regulated learning and satisfaction: A key determinants of MOOC success. Education and Information Technologies 2021, 26, 3459 -3481.

AMA Style

Nour Awni Albelbisi, Ahmad Samed Al-Adwan, Akhmad Habibi. Self-regulated learning and satisfaction: A key determinants of MOOC success. Education and Information Technologies. 2021; 26 (3):3459-3481.

Chicago/Turabian Style

Nour Awni Albelbisi; Ahmad Samed Al-Adwan; Akhmad Habibi. 2021. "Self-regulated learning and satisfaction: A key determinants of MOOC success." Education and Information Technologies 26, no. 3: 3459-3481.

Journal article
Published: 16 December 2020 in Journal of Theoretical and Applied Electronic Commerce Research
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Mobile applications (mobile Apps) have changed the ecosystem of the business world. The rapid progression in the market for smart devices and mobile Apps has brought about a revolution with regard to the mobile Apps’ economy. The major revenue stream of this economy is the sale of mobile Apps, with such sales being expected to increase dramatically every year. However, in spite of this, a considerable number of mobile Apps fail to capture consumers’ attention. Additionally, in developing countries such as Jordan, there is lack of research into understanding and determining the major factors that influence consumers’ decisions to purchase mobile Apps. Accordingly, the main objective of this study is to identify the key factors that Jordanian consumers consider in determining whether or not to purchase mobile Apps for their smartphones. To achieve this objective, a mixed-methods approach is adopted. An exploratory study involving a qualitative methods approach (interviews with consumers) is first conducted in order to determine the factors that influence consumers’ purchase behavior decisions. Then, a confirmatory study that employs a quantitative approach (a survey questionnaire) is undertaken to test the proposed model, the building of which is based on the findings of the exploratory study. The results indicate that seven factors are recognized as being pre-eminent when it comes to decisions to purchase mobile Apps. These factors include the price value of the App, App performance, App enjoyment, App trialability, electronic word-of-mouth (eWOM) about the App, App technical reliability and App usefulness. While this study advances our understanding of the main factors that influence mobile Apps purchase, it also reveals useful implications for mobile Apps publishers and developers, in order to promote and increase the sales of Apps.

ACS Style

Ahmad Samed Al-Adwan; George Sammour. What Makes Consumers Purchase Mobile Apps: Evidence from Jordan. Journal of Theoretical and Applied Electronic Commerce Research 2020, 16, 562 -583.

AMA Style

Ahmad Samed Al-Adwan, George Sammour. What Makes Consumers Purchase Mobile Apps: Evidence from Jordan. Journal of Theoretical and Applied Electronic Commerce Research. 2020; 16 (3):562-583.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; George Sammour. 2020. "What Makes Consumers Purchase Mobile Apps: Evidence from Jordan." Journal of Theoretical and Applied Electronic Commerce Research 16, no. 3: 562-583.

Article
Published: 17 June 2020 in Education and Information Technologies
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Massive Open Online Courses (MOOCs) are emerging as the new trend for modern higher education institutions. Student acceptance is viewed as the key determinant for the success of MOOCs. This study intends to examine factors influencing higher education students’ behavioral intention to adopt MOOCs. Thus, this study proposes the use of a modified Technology Acceptance Model (TAM). Data is collected via an online survey from a sample of 403 participants in Jordan. Structural equation modeling (SEM) is used to assess the accuracy of the research model. The results reveal that 1) students’ behavioral intention to adopt MOOCs is positively affected by the perceived ease of use and by the perceived usefulness, 2) self-regulated learning has both a negative direct and indirect (through perceived usefulness) influence on behavioral intention, 3) computer self-efficacy and perceived convenience have positive indirect effects on behavioral intention through the perceived usefulness and perceived ease of use, and 4) learning tradition has a negative indirect effect on behavioral intention through self-regulated learning. Based on the results, various implications (both practical and theoretical), and suggestions for future research, have been highlighted.

ACS Style

Ahmad Samed Al-Adwan. Investigating the drivers and barriers to MOOCs adoption: The perspective of TAM. Education and Information Technologies 2020, 25, 5771 -5795.

AMA Style

Ahmad Samed Al-Adwan. Investigating the drivers and barriers to MOOCs adoption: The perspective of TAM. Education and Information Technologies. 2020; 25 (6):5771-5795.

Chicago/Turabian Style

Ahmad Samed Al-Adwan. 2020. "Investigating the drivers and barriers to MOOCs adoption: The perspective of TAM." Education and Information Technologies 25, no. 6: 5771-5795.

Journal article
Published: 01 January 2020 in International Journal of E-Business Research
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This study examines the factors that influence decision-makers to adopt e-marketing in small- and medium-sized enterprises (SMEs) in Jordan. There is currently no comprehensive conceptual framework that explains e-marketing adoption in SMEs. Therefore, this study develops a conceptual framework based on the diffusion of innovation (DOI) and technology-organization-environment (TOE) theories. The conceptual framework is composed of four contexts: technological, organizational, managerial, and environmental, and hypothesizes eleven factors significantly influencing e-marketing adoption in SMEs. A self-administrated questionnaire survey was conducted with 362 SMEs in Jordan. Logistic regression was used to test the relevant hypotheses. The obtained results show that relative advantages, complexity, IT expertise, top management support, manager's IT knowledge and external pressure have a significant impact on e-marketing adoption. However, compatibility, cost, firm size, manager innovativeness, and government support do not show any association with e-marketing adoption.

ACS Style

Mohammad Kasem Alrousan; Ahmad Samed Al-Adwan; Amro Al-Madadha; Mohammad Hamdi Al Khasawneh. Factors Affecting the Adoption of E-Marketing by Decision Makers in SMEs. International Journal of E-Business Research 2020, 16, 1 -27.

AMA Style

Mohammad Kasem Alrousan, Ahmad Samed Al-Adwan, Amro Al-Madadha, Mohammad Hamdi Al Khasawneh. Factors Affecting the Adoption of E-Marketing by Decision Makers in SMEs. International Journal of E-Business Research. 2020; 16 (1):1-27.

Chicago/Turabian Style

Mohammad Kasem Alrousan; Ahmad Samed Al-Adwan; Amro Al-Madadha; Mohammad Hamdi Al Khasawneh. 2020. "Factors Affecting the Adoption of E-Marketing by Decision Makers in SMEs." International Journal of E-Business Research 16, no. 1: 1-27.

Journal article
Published: 01 January 2020 in Journal of Information Technology Education: Research
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Aim/Purpose: The main objective of this study is to explore students’ beliefs with regard to social media use (SMU) in higher education and the consequences of such use on the perception of their academic performance. Additionally, the study aims to determine the major influential factors with regard to SMU in student learning settings as a means of enhancing their performance. To achieve these objectives, drawing on the literature related to SMU in higher education settings, a research model has been developed. Background: Social media platforms have led to a significant transformation with regard to the communication landscape in higher education in terms of offering enhanced learning and improved teaching experience. Nevertheless, little is known, particularly in developing countries such as Jordan, as to whether or not the use of such platforms by students in higher education increases the perceptions of their academic performance. Therefore, this study has developed a model to examine the perceptions of higher education students with regard to social media use and its effect on their performance. Methodology: The Structural Equation Modelling approach is used to analyze data collected via an online survey in the form of a questionnaire to examine the use of such a model. The study sample is drawn from undergraduate and postgraduate students from three universities (one public and two private) in Jordan. Convenience sampling is used to collect data. Out of 730 sent questionnaire, 513 responses were received, of which 403 were deemed qualified to be part of the data analysis process. Contribution: This study contributes to the literature on social media in higher education by enhancing our understanding of the perceptions of higher education students on the use of social media in their learning. The tested model can be used as a benchmark for other studies that target the impact of social media on student performance in higher education. Findings: The results reveal that perceptions of (1) usefulness, collaborative learning, enhanced communication, enjoyment, and ease of use of social media have a positive effect on the use of such media in student learning; (2) resource sharing has an insignificant effect on social media use in student learning, and (3) social media use has a positive influence on students’ perceptions of their academic performance. Recommendations for Practitioners: Senior management and policy makers in higher education institutions will have to train faculty members on effective strategies and methods in order to effectively integrate social media into education. This would equip faculty members with the necessary digital skills needed to help them to be fully informed regarding the benefits of social media and its tools in learning and teaching activities and would also allow them to avoid any possible drawbacks. Furthermore, faculty members should reconsider their current techniques and strategies, and adopt new methods in their teaching that encourage students to use social media platforms as part of their learning. For example, they can regularly post discussions and assignments on social media platforms to inculcate the habit of using such platforms among students for educational purposes. Students, on the other hand, should be aware of the implications and potential advantageous aspects of SMU in their learning. This could be done by conducting regular workshops and seminars in the various faculties and schools at universities. Recommendation for Researchers: Researchers are encouraged to investigate additional factors that might influence the use of social media by students as well as faculty members. Specially, an emphasis should be given to identify any potential obstacles that might hinder the use of social media in higher education. Impact on Society: Social media is not only useful for socializing, but also it can be an effective educational tool that enhance students’ performance in higher education. Future Research: Although the collected data support the research model, this study is subjected to various limitations that need to be tackled by further studies. This study is based on the principles of quantitative research design. Data for this study was collected via survey questionnaires. Accordingly, future studies may consider a qualitative research design in order to uncover additional factors that may impact the use of social media on the part of higher education students. This would allow researchers to generate in-depth insights and a holistic understanding of SMU by higher education students. A convenience sampling method was employed to select respondents for this study. The respondents who participated in this study were from three universities (one public and two private) in Jordan. Accordingly, future research is deemed to be necessary to achieve a degree of generalizability regarding the findings of this study.

ACS Style

Ahmad Samed Al-Adwan; Nour Awni Albelbisi; Shadia Hasan Aladwan; Omar Horani; Amro Al-Madadha; Mohammad Hamdi Al Khasawneh. Investigating the Impact of Social Media Use on Student’s Perception of Academic Performance in Higher Education: Evidence from Jordan. Journal of Information Technology Education: Research 2020, 19, 953 -975.

AMA Style

Ahmad Samed Al-Adwan, Nour Awni Albelbisi, Shadia Hasan Aladwan, Omar Horani, Amro Al-Madadha, Mohammad Hamdi Al Khasawneh. Investigating the Impact of Social Media Use on Student’s Perception of Academic Performance in Higher Education: Evidence from Jordan. Journal of Information Technology Education: Research. 2020; 19 ():953-975.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; Nour Awni Albelbisi; Shadia Hasan Aladwan; Omar Horani; Amro Al-Madadha; Mohammad Hamdi Al Khasawneh. 2020. "Investigating the Impact of Social Media Use on Student’s Perception of Academic Performance in Higher Education: Evidence from Jordan." Journal of Information Technology Education: Research 19, no. : 953-975.

Journal article
Published: 01 January 2020 in Journal of Information Technology Education: Research
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Aim/Purpose: The current study has been carried out to reveal students’ readiness to utilize MOOCs at higher learning institutions in Jordan. Background: Higher education institutions around the globe are shifting rapidly to reach learners worldwide by providing open education. In accordance with this universal effort, Jordan is committed to offering open access education that allows learners to access knowledge through the Internet and has launched one of the first Arabic “Massive Open Online Course” (MOOC) platforms in the Arabic region. Thus, students must be prepared and ready for this innovation in education. Nonetheless, MOOCs have been incessantly discussed and have faced wide criticism as an insufficient amount of research has been conducted on students’ readiness to be involved in MOOCs. The level of tertiary students’ preparation to utilize and attend MOOCs as a source of learning is unclear. Methodology: Structural equation modeling (SEM) was used to test the proposed model of students’ readiness for MOOCs. Convenience sampling was used to distribute a paper-based questionnaire to the students of three Jordanian universities during a period of four months from May to September 2019. Out of 700 distributed questionnaires, a total of 537 responses were returned giving a response rate of 76.7%. Out of the returned questionnaires, 69 responses were reported incomplete as most of the questions (>80%) were left unanswered; these 69 questionnaires were eliminated from any further analysis. As a result, a total of 468 questionnaires were valid for statistical analysis. Contribution: This study aims to contribute to the existing literature by examining the perceptions of higher education students in Jordan toward MOOCs. The current study extends the continuing debate about MOOCs with respect to determining which factors influence students’ readiness to participate in these courses. Specifically, this study investigates both the cognitive and psychological influential factors that determine the readiness of Jordanian students to adopt MOOCs. The proposed theoretical framework for this research is based on the work of Yu and Richardson, who developed the model of Student Online Learning Readiness (SOLR). SOLR is comprised of three forms of competency assumed to be important in examining students’ readiness for online learning. Specifically, these competencies are (1) social competency represent skills, capabilities, and a sense of control, which is necessary for managing social situations and developing and sustaining relationships, (2) communication competency, “the ability of an individual to demonstrate knowledge of the appropriate communicative behavior in a given situation”, and (3) technical competencies, “self-efficacy in technology”. Furthermore, the research model includes an additional competency: self-management of learning, “the degree to which a student perceives himself/herself as being self-disciplined and is able to engage in a greatly autonomous learning setting.” Findings: The results obtained from the SEM revealed that students’ readiness to accept MOOCs in their learning is significantly influenced by four types of competency: social, technical, self-management of learning, and communication. Recommendations for Practitioners: Facilitators of MOOCs should take into account that technical competency can be enhanced by recognizing that technical competency related to online learning should be developed, taught, and constantly reinforced at every educational level as a life skill. Additionally, facilitators and developers of MOOCs should be prepared to find methods to support and inspire student participation, and to recognize the importance of learning skills in the MOOC environment. Furthermore, facilitators and developers of MOOCs should increase the social presence of fellow participants in MOOCs, which in turn facilitates the attainment of collaborative learning. Recommendation for Researchers: Researchers may use well-established theories related to investigating online learning usage in exploring students’ readiness to use MOOCs. Impact on Society: A study like the current one would be beneficial for higher education institutions in Jordan to determine the key factors that influence students’ readiness and in turn develop active strategies to address students’ needs in order for them to adopt MOOCs. Future Research: Further studies may include additional factors to better measure students’ readiness to use MOOCs. The additional factors can be revealed by utilizing a qualitative method. Thus, additional studies may employ a mixed-method approach (both quantitative and qualitative) to accurately identify additional factors that may influence student readiness to student readiness to MOOCs and to offer a more holistic understanding of readiness.

ACS Style

Ahmad Samed Al-Adwan; Naser Khdour. Exploring Student Readiness to MOOCs in Jordan: A Structural Equation Modelling Approach. Journal of Information Technology Education: Research 2020, 19, 223 -242.

AMA Style

Ahmad Samed Al-Adwan, Naser Khdour. Exploring Student Readiness to MOOCs in Jordan: A Structural Equation Modelling Approach. Journal of Information Technology Education: Research. 2020; 19 ():223-242.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; Naser Khdour. 2020. "Exploring Student Readiness to MOOCs in Jordan: A Structural Equation Modelling Approach." Journal of Information Technology Education: Research 19, no. : 223-242.

Journal article
Published: 01 January 2020 in International Journal of Electronic Marketing and Retailing
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Various scholars have empirically investigated customer beliefs regarding satisfaction, loyalty and trust in the context of B2C e-commerce in several countries. However, the number of investigations into such important aspects of e-commerce in developing Arab countries, such as Jordan, is limited. Therefore, the main aim of this study is to explore the main factors that affect the degree to which consumers in Jordan are satisfied with, loyal to and trust B2C e-commerce. This research relies on previous and related literature to formulate a conceptual research model that proposes relationships between online trust, satisfaction and loyalty, and their determinants. To examine the proposed model, a self-administered paper-based survey questionnaire was issued to B2C e-commerce customers in a Jordanian private university. The findings suggest that customer loyalty to B2C e-commerce in Jordan is significantly influenced by online customer satisfaction, electronic word of mouth (eWOM) and online trust.

ACS Style

Ahmad Samed Al-Adwan; Husam Kokash; Ahmad Al Adwan; Alaa Alhorani; Husam Yaseen. Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth. International Journal of Electronic Marketing and Retailing 2020, 11, 278 .

AMA Style

Ahmad Samed Al-Adwan, Husam Kokash, Ahmad Al Adwan, Alaa Alhorani, Husam Yaseen. Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth. International Journal of Electronic Marketing and Retailing. 2020; 11 (3):278.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; Husam Kokash; Ahmad Al Adwan; Alaa Alhorani; Husam Yaseen. 2020. "Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth." International Journal of Electronic Marketing and Retailing 11, no. 3: 278.

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Published: 03 December 2019 in Information
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The Customer trust, satisfaction and loyalty with regard to the provision of e-commerce services is expected to be critical factors for the assessment of the success of online businesses. Service quality and high-quality product settings are closely linked to these factors. However, despite the rapid advancement of e-commerce applications, especially in the context of business to consumer (B2C), prior research has confirmed that e-retailers face difficulties when it comes to maintaining customer loyalty. Several e-service quality frameworks have been employed to boost service quality by targeting customer loyalty. Among these prominent frameworks is the scale of online etail quality (eTailQ). This scale has been under criticism as it was developed before the emergence of Web 2.0 technologies. Consequently, this paper aims to fill this gap by offering empirically-tested and conceptually-derived measurement model specifications for an extended eTailQ scale. In addition, it investigates the potential effects of the extended scale on e-trust and e-satisfaction, and subsequently e-loyalty. The practical and theoretical implications are highlighted to help businesses to design effective business strategies based on quality in order to achieve enhanced customer loyalty, and to direct future research in the field of e-commerce.

ACS Style

Ahmad Samed Al-Adwan; Maher Ahmad Al-Horani. Boosting Customer E-Loyalty: An Extended Scale of Online Service Quality. Information 2019, 10, 380 .

AMA Style

Ahmad Samed Al-Adwan, Maher Ahmad Al-Horani. Boosting Customer E-Loyalty: An Extended Scale of Online Service Quality. Information. 2019; 10 (12):380.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; Maher Ahmad Al-Horani. 2019. "Boosting Customer E-Loyalty: An Extended Scale of Online Service Quality." Information 10, no. 12: 380.

Journal article
Published: 01 May 2019 in Journal of Theoretical and Applied Electronic Commerce Research
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ACS Style

Ahmad Samed Al-Adwan; Husam Kokash. The Driving Forces of Facebook Social Commerce. Journal of Theoretical and Applied Electronic Commerce Research 2019, 14, 1 .

AMA Style

Ahmad Samed Al-Adwan, Husam Kokash. The Driving Forces of Facebook Social Commerce. Journal of Theoretical and Applied Electronic Commerce Research. 2019; 14 (2):1.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; Husam Kokash. 2019. "The Driving Forces of Facebook Social Commerce." Journal of Theoretical and Applied Electronic Commerce Research 14, no. 2: 1.

Journal article
Published: 06 February 2019 in Problems and Perspectives in Management
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Due to the country’s lack of natural resources and its dependence on human resources, Jordanian universities have started to implement quality assurance system aiming to improve effectiveness and efficiency of the higher educational system. This paper presents the results of a research that aims to identify the main issues and challenges facing these universities in implementing quality assurance system. Data for this research were collected using a survey mailed to all public and private universities to investigate the main issues affecting the implementation of quality assurance system in Jordanian universities. The results of this research showed that the most important challenges faced by Jordanian universities are: human and lack of awareness, resistance to change and cultural among others. The research findings hoped to be useful for both universities and policy makers in the government in order to realize the full benefits of implementing quality assurance system. Hence, this and other research on implementing quality assurance in higher educational institutions might be of assistance.

ACS Style

Saheer Al-Jaghoub; Ahmad Samed Al-Adwan; Hussein Al-Yaseen; Anas Al-Soud; Ahmad Areiqat. Challenges of improving effectiveness and efficiency of the higher educational system in developing countries. Problems and Perspectives in Management 2019, 17, 19 -31.

AMA Style

Saheer Al-Jaghoub, Ahmad Samed Al-Adwan, Hussein Al-Yaseen, Anas Al-Soud, Ahmad Areiqat. Challenges of improving effectiveness and efficiency of the higher educational system in developing countries. Problems and Perspectives in Management. 2019; 17 (1):19-31.

Chicago/Turabian Style

Saheer Al-Jaghoub; Ahmad Samed Al-Adwan; Hussein Al-Yaseen; Anas Al-Soud; Ahmad Areiqat. 2019. "Challenges of improving effectiveness and efficiency of the higher educational system in developing countries." Problems and Perspectives in Management 17, no. 1: 19-31.

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Published: 01 January 2019 in International Journal of Management Practice
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Nowadays, pharmaceutical companies are considered one of the main pillars of the economic development of any country. The number of pharmaceutical companies has increased rapidly in the last decade in Jordan and many have adopted new managerial practices to improve their efficiency by boosting employees' performance. Accordingly, this paper built a conceptual framework that links organisational climate to team performance through psychological empowerment. To do so, 466 questionnaires were distributed to employees and their managers at four pharmaceutical companies; 424 responses were received, from 364 employees and 60 managers. Structural equation modelling (SEM) was employed to test the hypothesis, determine the validity of the model and measure the structural evaluation. Furthermore, a Sobel test was conducted to assess the capacity of psychological empowerment to influence the relationship between organisational climate and team performance. The major findings are that: 1) organisational climate has a significant positive relationship with psychological empowerment; 2) psychological empowerment has a positive relationship with team performance; 3) the significant positive relationship between organisational climate and team performance is mediated through psychological empowerment.

ACS Style

Amro Al Madadha; Ahmad Samed Al-Adwan; Mohammad Kasem Alrousan; Yaser A. Jalghoum. Organisational climate and team performance: the mediating role of psychological empowerment at Jordanian pharmaceutical companies. International Journal of Management Practice 2019, 12, 228 .

AMA Style

Amro Al Madadha, Ahmad Samed Al-Adwan, Mohammad Kasem Alrousan, Yaser A. Jalghoum. Organisational climate and team performance: the mediating role of psychological empowerment at Jordanian pharmaceutical companies. International Journal of Management Practice. 2019; 12 (2):228.

Chicago/Turabian Style

Amro Al Madadha; Ahmad Samed Al-Adwan; Mohammad Kasem Alrousan; Yaser A. Jalghoum. 2019. "Organisational climate and team performance: the mediating role of psychological empowerment at Jordanian pharmaceutical companies." International Journal of Management Practice 12, no. 2: 228.

Journal article
Published: 01 January 2019 in Interdisciplinary Journal of Information, Knowledge, and Management
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Aim/Purpose: This study aims to identify the main factors influencing consumers’ adoption of social commerce (s-commerce). Based on the socio-technical theory, the study suggests a research model that investigates the key social and technical factors driving consumers’ decision to purchase from social commerce websites. In addition, the research model explores the interactive relationship among these factors. Background: The phenomenon of social commerce (s-commerce) has emerged due to the increased penetration of social media and the rapid development of Web 2.0 technologies. Electronic commerce (e-commerce) companies have made significant efforts to shift their operations to s-commerce. Therefore, to facilitate their efforts to transform, various research has been conducted to investigate the main factor influencing the adoption of s-commerce. Most of these studies have emphasised the social aspects related to s-commerce design features to understand how the use of advanced web technologies influence how customers interact with each other in s-commerce environments. However, s-commerce is viewed as a socio-technical system that requires the investigation of both social and technical factors to help in the design of effective s-commerce platforms. Methodology: To validate the proposed research model, 418 paper-based and online questionnaires were collected from online shoppers in Jordan. The Structure Equation Modelling (SEM) approach was used to test the proposed hypotheses. Contribution: This study offers a research model that serves as a theoretical framework for investigating customers’ behaviour in s-commerce environment. It represents a strong context-specific model that includes both the technical and social facilitators of s-commerce. The research model participates in gaining an improved understanding of how customers’ intention, actual purchase and post-purchase experience are formed in the s-commerce environment. Findings: The results of Structure Equation Modelling (SEM) reveal that s-commerce constructs, familiarity and user experience have a positive influence on the perceived usefulness and perceived ease of use of s-commerce. In addition, perceptions of its usefulness and ease of use have a positive influence on trust, which in turn influences the purchase intention and the actual purchase. Finally, the post-purchase experience significantly influences both trust and purchase intention. Recommendations for Practitioners: This study shows that social commerce constructs strengthen customers’ perceptions of usefulness. S-commerce service providers are required to provide their customers with various channels to seek social support. Both familiarity and user experience are key enablers of customers’ perceived ease of use. S-commerce service providers consider the variation in customers’ familiarity and experience with s-commerce websites because this has a significant influence on purchase intentions and behaviour. Consequently, system designers should offer useful and sufficient information and tutorials that effectively guide customers in their searching, decision-making and purchasing activities throughout the shopping process. S-commerce service providers should understand the importance of providing secure payment systems and make their privacy policies clear to customers. Post-purchase experience has an influential role in reinforcing customers’ trust and purchase intention. The findings confirm the important role of post-purchase experience in retaining customers by improving their trust and repurchase intention. Therefore, making a customer’s post-purchase experience pleasant should be a key priority for s-commerce service providers because it has a significant influence on customers’ trust and repurchase intentions. Recommendation for Researchers: This study offers a unidimensional conceptualisation of the design features of s-commerce. These features include three main forms: recommendations and referrals, communities and forums, and reviews and ratings. Such conceptualisation provides additional insights and an understanding of the activities of information sharing in s-commerce. The significance of the technical side of s-commerce is highlighted and empirical proof is provided that social interactions guided by social technologies enhance customers’ perceived usefulness of an s-commerce website, thus increasing their trust and intention to purchase which leads to an actual purchase. This offers insights into the various types of s-commerce characteristics that contribute to facilitating customers’ purchase behaviour on s-commerce websites. Impact on Society: The findings offer insights which have important implications for research and practice to help facilitate the adoption of s-commerce. Future Research: This study considered the s-commerce websites as a homogenous online environment. Additional research could collect data from diverse online communities, such as professional groups, to provide a comprehensive understanding of how a wider variety of user behaviour is affected. Second, this was a quantitative study based on data collected in a questionnaire. Further studies may consider using qualitative or mixed methodologies (i.e. focus groups and interviews) to explore other technical and social factors that influence the use of s-commerce.

ACS Style

Ahmad Samed Al-Adwan. Revealing the Influential Factors Driving Social Commerce Adoption. Interdisciplinary Journal of Information, Knowledge, and Management 2019, 14, 295 -324.

AMA Style

Ahmad Samed Al-Adwan. Revealing the Influential Factors Driving Social Commerce Adoption. Interdisciplinary Journal of Information, Knowledge, and Management. 2019; 14 ():295-324.

Chicago/Turabian Style

Ahmad Samed Al-Adwan. 2019. "Revealing the Influential Factors Driving Social Commerce Adoption." Interdisciplinary Journal of Information, Knowledge, and Management 14, no. : 295-324.

Journal article
Published: 01 January 2019 in Journal of Theoretical and Applied Electronic Commerce Research
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Mobile computing and the wireless web are likely to become the next major business models following the era of electronic commerce. In particular, rapid growth and the advancement in mobile technologies indicate that mobile commerce (m-commerce) will be the dominant business model in the future. In developing countries, services in mobile commerce are in a phase of rapid growth, yet the relevant research is limited. Thus, to increase the adoption of m-commerce among consumers in developing countries such as Jordan, the current study develops a model of consumers’ intentions to transfer from traditional (internet-based) e-commerce to m-commerce. The proposed model was empirically validated using a total of 451 paper-based questionnaires that were collected from undergraduate students at three private Jordanian universities. The reliability and validity of the structural model were evaluated by performing exploratory and confirmatory factor analyses, while the structural model was assessed by employing the structural equation modelling approach. The findings demonstrate that consumers’ intention to shift from traditional e-commerce to m-commerce can be explained by factors related to perceived differences in technology and value. The research model offers useful and insightful information to help practitioners and developers focus their efforts in designing and delivering effective m-commerce applications.

ACS Style

Ahmad Samed Al-Adwan; Mohammad Alrousan; Anas Alsoud; Hussein Al-Yaseen. Revealing the Black Box of Shifting from Electronic Commerce to Mobile Commerce: The Case of Jordan. Journal of Theoretical and Applied Electronic Commerce Research 2019, 14, 51 -67.

AMA Style

Ahmad Samed Al-Adwan, Mohammad Alrousan, Anas Alsoud, Hussein Al-Yaseen. Revealing the Black Box of Shifting from Electronic Commerce to Mobile Commerce: The Case of Jordan. Journal of Theoretical and Applied Electronic Commerce Research. 2019; 14 (1):51-67.

Chicago/Turabian Style

Ahmad Samed Al-Adwan; Mohammad Alrousan; Anas Alsoud; Hussein Al-Yaseen. 2019. "Revealing the Black Box of Shifting from Electronic Commerce to Mobile Commerce: The Case of Jordan." Journal of Theoretical and Applied Electronic Commerce Research 14, no. 1: 51-67.