This research suggests a study model of determinants of investment decisions in the context of financial innovation. The paper considers the technology innovation dimension, which influences stakeholders' (customer and employee) satisfaction, bank performance, and investment decisions. This research aims to bridge the gap by analyzing the effect of the innovation component, financial innovation on investment decisions and considering the mediated link via stakeholders' satisfaction and the bank's performance as well as the moderating role of Internet security (IS) and utilizing data gathered from 575 banks' employees and customers in Congo. Employing Structural Equation Modelling to evaluate the hypotheses, the research obtains that: (1) financial innovation (FI) is negatively associated with investment decisions (ID), and positively related to employee satisfaction (ES), customer satisfaction (CS), and bank performance (BP). (2) BP, CS, ES, and IS are related significantly and positively to ID. (3) BP, CS, and employee satisfaction do mediate the relationship between FI and ID. (4) Internet security does not moderate the effect of FI on ID. The investigation emphasizes the role of financial innovation and Internet security in investment decision-making for the providers of financial innovation services. Certainly, it recommends that financial institutions should consider this as well as internet security in their investment decisions. This article contributes to financial literature and bank management by offering supporting theories and a framework that facilitates the identification of pertinent strategic resources and constructs.

This research proposes an internal organizational framework that explains why firms implement corporate social responsibility (CSR). Based on the perspective of managers in the mining sector of the Democratic Republic of Congo (DRC), wellbeing of employees and cost reduction were identified as internal driving factors of CSR. This study was carried out on a sample of 103 mining, using a structural equation through LISREL. The findings of the study reveal; first, that firms' pursuit of cost reduction positively influences the implementation of CSR; second, firms are driven by CSR in order to ensure the wellbeing of their employees, fostered by compliance with labor standards in the mining sector. Therefore, CSR compliance was included as a mediating variable. Lastly, the lack of resources remains a barrier to CSR implementation. This research adds to the growing body of literature on CSR antecedents by demonstrating that in the Congolese mining sector, CSR implementation is linked to the wellbeing of employees as well as compliance to labor standards and regulations, cost reduction, and financial resources as well as human resources. This research responds to deficiency in novelty and lack of academic studies on drivers of CSR in the mining sector in Sub-Saharan regions.

This study investigates the role of Corporate Social Responsibility (CSR) in shaping employee perspectives towards green initiatives and its consequent impact on environmental sustainability within the Congolese cobalt sector. The research is based on cross-sectional data analysis, with survey questionnaires administered to 398 employees across various mining companies. The study reveals a positive relationship between an employee’s mindset towards CSR and green initiatives, which subsequently leads to improved environmental sustainability outcomes. Furthermore, the research demonstrates that CSR measures moderate this relationship: when CSR practices are strong and visible (clear environmental policies, training, incentives, and resource support), they provide direction and support that strengthen the effect of employee mindset on green initiatives while when CSR practices are weak, the same mindset is less likely to lead to green initiatives. The findings offer valuable theoretical and managerial implications, particularly for organizations in sectors with considerable environmental impacts. The study reveals the necessity of aligning CSR strategies with both corporate objectives and employee attitudes to optimize their effectiveness. The study provides a robust model for future research and practical implementation.