Across the globe, governments have issued emergency and drastic measures aimed at tracking the spread of COVID-19 and safeguarding public health. Notwithstanding the necessity and importance of some of these measures, this work argues that numerous governments around the world used the pandemic crisis as a pretext to push through restrictions that hamper critical journalism. Drawing from worldwide press freedom monitoring tools and platforms established by various credible global organizations, this study shows that the pandemic crisis exacerbates existing obstacles to press freedom and adds new dimensions to the already documented threats. This is evident not only in authoritarian states, but also in western democracies. Most of the threats documented specifically aim to silence digital journalism, which has gained significant momentum as a result of the pandemic crisis. Overall, the main target of this work is to offer an enriched conceptual approach to the types of threats that press freedom faces in the context of global crisis situations.

The use of chatbots in news media platforms, although relatively recent, offers many advantages to journalists and media professionals and, at the same time, facilitates users’ interaction with useful and timely information. This study shows the usability of a news chatbot during a crisis situation, employing the 2020 COVID-19 pandemic as a case study. The basic targets of the research are to design and implement a chatbot in a news media platform with a two-fold aim in regard to evaluation: first, the technical effort of creating a functional and robust news chatbot in a crisis situation both from the AI perspective and interoperability with other platforms, which constitutes the novelty of the approach; and second, users’ perception regarding the appropriation of this news chatbot as an alternative means of accessing existing information during a crisis situation. The chatbot designed was evaluated in terms of effectively fulfilling the social responsibility function of crisis reporting, to deliver timely and accurate information on the COVID-19 pandemic to a wide audience. In this light, this study shows the advantages of implementing chatbots in news platforms during a crisis situation, when the audience’s needs for timely and accurate information rapidly increase.

With the advent of Web 2.0, new forms of journalism arose, paving the way for the implementation of computational and automatization processes in all aspects of mass communication. As such, chatbots have already been adapted in the news media platforms bringing forward a series of issues and effects upon journalistic narrative, content and professional practices. This paper presents the role of chatbots and their characteristics, discusses the application of different types of chatbots in the news media and presents a theoretical overview of the advantages and disadvantages regarding their adaptation in journalism, as well as key ethical concerns connected to the emergence of this new journalistic narrative.

This study focuses on contributing to the emerging international research agenda regarding press freedom, moving beyond the already established factors that relate to political and industrial norms as influences on press freedom. Its primary goal is to explore the dynamics of influence on press freedom in different media systems of the western world based on a quantitative analysis of data for 2008–2019 in 16 countries. Findings indicate that press freedom in democratic countries is severely challenged and in certain deeply worrying cases, it is steadily declining, whereas factors that influence this decline appear to be common in different, even contradictory, media systems. In addition, by examining the dynamics of influence on press freedom in different media systems, this work attempts to partially contribute to the discussion on the evolution of western media systems as regards their relationship with press freedom.

In the era of big data, within the intense environment of social media, the effective communication of cultural heritage initiatives is considered of equal or—in some cases—even greater importance than heritage data themselves. Media and journalists play a critical and in some cases conflicting role in audience engagement and the sustainable promotion of cultural heritage narratives within the social media environment. The aim of this study was to assess the role of media and journalists in propagating cultural heritage news through social media platforms, and the narratives they tend to create in the digital public sphere. A qualitative approach is employed as a means of examining in-depth specific narratives, their meaning(s) and connotation(s), using semantic analysis.

Post-crisis Greece is experiencing dynamic audiovisual market growth, faster than the EU average. As Greek TV responds to the challenges of the streaming era, new paths are forged by young viewers/users. This article, based on a survey of nearly 1,000 students, attempts to characterise the viewing patterns of young audiences, who are early adopters and heavy consumers of streaming television. We argue that whereas young Greek media users favour streaming platforms, they value the social character of traditional television, which plays a prominent role in post-crisis Greece. Young media users’ screen behaviour can be described as mobility-centred and algorithmically naïve.