COVID-19 has caused dramatic effects on the world economy, business activities, and people. But digitization is also helping many companies to adapt and overcome the current situation caused by COVID-19. The growth in the use of technology in the daily lives of people and companies to face this exceptional situation is an evidence of the digital acceleration process. This exploratory study analyzes the impact of digital transformation processes in three business areas: labor and social relations, marketing and sales, and technology. The impact of digitalization is expected to be transversal to each area and will encourage the emergence of new digital products and services based on the principle of flexibility. Additionally, new ways of working will foster the demand for new talent regardless of people's geographical location. Moreover, cybersecurity and privacy will become two key elements that will support the integrated development of the Internet of Things technology solutions, artificial intelligence, big data, and robotics.

Education 4.0 is a new educational paradigm that intends to address the needs and potentialities of the fourth industrial revolution. Education 4.0 builds on the concept of learning by doing, in which students are encouraged to learn and discover different things in singular ways based on experimentation. This study intends to analyze the role of emerging technologies like serious games and industry 4.0 in the transformation of education 4.0 in higher education. A qualitative methodology was employed based on 25 case studies of innovative projects in Portuguese higher education institutions. The results indicate a residual adoption of serious games and gamification approaches only appear in less than 20% of the projects. It was also possible to identify that most projects involve several stakeholders such as teachers, students and university managers, and typically involve multidisciplinary competencies fields. The main benefits brought to the education context include greater involvement of students in projects, development of their skills and its application in a real context. On the other hand, the main challenges are the simplification of the real world made by these applications, the difficulties inherent to their inclusion in the didactical system and the limited capacities to offer greater interactivity without predefined external stimuli.

The case study is a widely used method in qualitative research. Although defining the case study can be simple, it is complex to develop its strategy. Furthermore, it is still often not considered to be a sufficiently robust research strategy in the education field because it does not offer well-defined and use well-structured protocols. One of the most frequent criticisms associated with the case study approach is its low validity and reliability. In this sense, this study aims to concisely explore the main difficulties inherent to the process of developing a case study, also attempting to suggest some practices that can increase its reliability, construct validity, internal and external validity.

The combined adoption of Agile and DevOps enables organizations to cope with the increasing complexity of managing customer requirements and requests. It fosters the emergence of a more collaborative and Agile framework to replace the waterfall models applied to software development flow and the separation of development teams from operations. This study aims to explore the benefits of the combined adoption of both models. A qualitative methodology is adopted by including twelve case studies from international software engineering companies. Thematic analysis is employed in identifying the benefits of the combined adoption of both paradigms. The findings reveal the existence of twelve benefits, highlighting the automation of processes, improved communication between teams, and reduction in time to market through process integration and shorter software delivery cycles. Although they address different goals and challenges, the Agile and DevOps paradigms when properly combined and aligned can offer relevant benefits to organizations. The novelty of this study lies in the systematization of the benefits of the combined adoption of Agile and DevOps considering multiple perspectives of the software engineering business environment.

Purpose: Eco-innovation has been identified as a source of gaining a competitive advantage on a global scale. To build upon that, this study aims to deepen the understanding of eco-innovation in the context of small- and medium-sized enterprises (SMEs) and investigates the impact of having a clear eco-innovation strategy on a company's sustainability and performance. Design/methodology/approach: A sample of 249 SMEs located in Portugal and the UK participated and structural equation modelling (SEM) was applied to explore the relationship among the constructs. Findings: The findings reveal that both internal and external factors influence the design of an eco-innovation strategy. However, the relevance of external factors seemed to be more significant for Portuguese SMEs. This study concludes that product/process eco-innovations and green innovation systems are determinants for sustainable performance in SMEs. In contrast, the environmental technologies and organisational eco-innovation dimensions are not determinants. This is observed both in Portuguese and UK SMEs. Originality/value: Most studies in the field tend to explore the role of eco-innovation in large organisations. This study takes a different approach by exploring its impacts on the sustainable business performance of SMEs. Furthermore, it combines data from two countries, which constitutes a strength and gives the opportunity to explore this phenomenon empirically.

Web 4.0 is a new evolution of the Web paradigm based on multiple models, technologies and social relationships. The concept of Web 4.0 is not totally clear and unanimous in literature, because it is composed by several dimensions. In this sense, this study uses a systematic review approach to clarify the concept of Web 4.0 and explore its various dimensions, analyzing if they have elements in common. The findings indicate that the number of studies published from 2009 to 2017 on this field significantly increased, having reached a peak in 2014. Furthermore, we identified five dimensions associated with the Web 4.0 paradigm, in which the terms “pervasive computing” and “ubiquitous computing” are the most widely used in the literature. On the other side, terms such as “Web 4.0”, “symbiotic Web” and “Web social computing” are not often used.