Zhan Zhang is the deputy director of the Design Department at the School of Design, Shanghai Jiao Tong University. She is a lecturer, a master's supervisor, and the director of the International Industrial Design Engineering (IIDE) master’s program. She holds a PhD in design from Shanghai Jiao Tong University and a master's degree in industrial design from Auburn University. She is a member of the Industrial Designers Society of America. Her research interests include spatial user experience and cognition, service design, and design management.