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Dr. Laura Bravi
University of Urbino Carlo Bo

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0 ISO 9001
0 Quality Certification
0 Industry 4.0
0 food waste
0 Corporate social responsibility (CSR)

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ISO 9001
Industry 4.0
Corporate social responsibility (CSR)
food waste
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Journal article
Published: 01 April 2021 in Journal of Engineering and Technology Management
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The aim of this research is to analyse the impact that Industry 4.0 has on Italian manufacturing companies, understanding the motivations to implement its enabling technologies, and highlighting the benefits and barriers encountered. The research method is based on a qualitative multiple case-study, with an embedded design procedure. The results show that benefits of transitioning into Industry 4.0 could outweigh associated costs, but the maturity level of a company is relevant for this path. There is no single Industry 4.0 model valid for all businesses and digitalization presents something that is very close to the artisan mentality.

ACS Style

Laura Bravi; Federica Murmura. Industry 4.0 enabling technologies as a tool for the development of a competitive strategy in Italian manufacturing companies. Journal of Engineering and Technology Management 2021, 60, 101629 .

AMA Style

Laura Bravi, Federica Murmura. Industry 4.0 enabling technologies as a tool for the development of a competitive strategy in Italian manufacturing companies. Journal of Engineering and Technology Management. 2021; 60 ():101629.

Chicago/Turabian Style

Laura Bravi; Federica Murmura. 2021. "Industry 4.0 enabling technologies as a tool for the development of a competitive strategy in Italian manufacturing companies." Journal of Engineering and Technology Management 60, no. : 101629.

Journal article
Published: 03 January 2021 in Sustainability
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This paper aims to provide the reader with an organic view of the eyewear sector considering both market and quality aspects and evaluating the role of Industry 4.0 in process and product innovation for managing consumer health, analyzing a case study of a leading multinational company in the eyewear and ophthalmic lenses sector. The research has been developed with a qualitative approach. The study is a conceptual development and it uses an exploratory interview to create a single case study. The case study was developed with the realization by the researcher of a semi-structured interview. The selected interlocutor was the Innovation Manager of Alpha Optics. It has been decided to focus the attention on this figure, as it was responsible for the realization and introduction into the company of Industry 4.0 enabling technologies for developing health innovations. From this case study it was possible to observe how the connection with the trends that influence the demand for eyeglasses is a driving factor for product innovation. Products increasingly adapted to the needs of young people and the use of digital devices seem to be the ones on which the greatest number of innovations are concentrated.

ACS Style

Federica Murmura; Laura Bravi; Gilberto Santos. Sustainable Process and Product Innovation in the Eyewear Sector: The Role of Industry 4.0 Enabling Technologies. Sustainability 2021, 13, 365 .

AMA Style

Federica Murmura, Laura Bravi, Gilberto Santos. Sustainable Process and Product Innovation in the Eyewear Sector: The Role of Industry 4.0 Enabling Technologies. Sustainability. 2021; 13 (1):365.

Chicago/Turabian Style

Federica Murmura; Laura Bravi; Gilberto Santos. 2021. "Sustainable Process and Product Innovation in the Eyewear Sector: The Role of Industry 4.0 Enabling Technologies." Sustainability 13, no. 1: 365.

Preprint
Published: 24 November 2020
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This paper aims to provide the reader with an organic view of the eyewear sector considering both market and quality aspects and evaluating the role of Industry 4.0 in process and product innovation for managing consumer health, analyzing a case study of a leading multinational company in the eyewear and ophthalmic lenses sector. The research has been developed with a qualitative approach. The study is a conceptual development and it uses an exploratory interview to create a single case study. The case study was developed with the realization by the researcher of a semi-structured interview. The selected interlocutor was the Innovation Manager of Alpha Optics. it has been decided to focus the attention on this figure, as it was responsible for the realization and introduction into the company of Industry 4.0 enabling technologies for developing health innovations. From this case study it was possible to observe how the connection with the trends that influence the demand for eyeglasses is a driving factor for product innovation. Products increasingly adapted to the needs of young people and the use of digital devices seem to be the ones on which the greatest number of innovations are concentrated.

ACS Style

Federica Murmura; Laura Bravi; Gilberto Santos. Process and Product innovation in the Eyewear sector: The Role of Industry 4.0 Enabling Technologies for Managing Consumer Health. 2020, 1 .

AMA Style

Federica Murmura, Laura Bravi, Gilberto Santos. Process and Product innovation in the Eyewear sector: The Role of Industry 4.0 Enabling Technologies for Managing Consumer Health. . 2020; ():1.

Chicago/Turabian Style

Federica Murmura; Laura Bravi; Gilberto Santos. 2020. "Process and Product innovation in the Eyewear sector: The Role of Industry 4.0 Enabling Technologies for Managing Consumer Health." , no. : 1.

Earlycite article
Published: 13 November 2020 in British Food Journal
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Purpose The paper aims at investigating whether and how the product designation of origin (PDO) label influences consumers' acceptance, attributes' perception and purchase intention of PDO foods. Design/methodology/approach The study employs an experimental lab study based on the affective test of acceptance methodology with a nine-point hedonic scale. Three PDO foods are compared with similar non-PDO samples concerning cheese, cured ham and olive oil categories. Findings The presence of PDO labels enhances the consumers' acceptance as well as their perception of sensory attributes. A critical role of the brand name as an enhancer of consumer acceptance also emerges, highlighting the relationship between brand-name and PDO label. Research limitations/implications The main limitation is related to the lab study methodology, which employs a small number of participants and occurs far from a “normal” situation of consumption. The acceptance test, moreover, does not provide explanations about motives underlying the differences in consumers' perception and preferences. Practical implications Practical implications are suggested for food companies concerning the management of both PDO labels and brand strategies and the product's properties that could improve the sensory perception of consumers and their overall product's acceptance. Originality/value The study contributes to the debate on consumer behaviour towards PDO foods by adding evidence about the positive influence of such a certification on individual preferences on the basis of a sensory methodology that has been little employed for studying the domain of product certifications.

ACS Style

Elisabetta Savelli; Laura Bravi; Barbara Francioni; Federica Murmura; Tonino Pencarelli. PDO labels and food preferences: results from a sensory analysis. British Food Journal 2020, 123, 1170 -1189.

AMA Style

Elisabetta Savelli, Laura Bravi, Barbara Francioni, Federica Murmura, Tonino Pencarelli. PDO labels and food preferences: results from a sensory analysis. British Food Journal. 2020; 123 (3):1170-1189.

Chicago/Turabian Style

Elisabetta Savelli; Laura Bravi; Barbara Francioni; Federica Murmura; Tonino Pencarelli. 2020. "PDO labels and food preferences: results from a sensory analysis." British Food Journal 123, no. 3: 1170-1189.

Research article
Published: 30 June 2020 in Corporate Social Responsibility and Environmental Management
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The Environmental Management System (EMS) became a critical success factor in order to compete on the market. The aim of this study is to investigate how companies that have implemented an EMS based on the ISO 14001:2015 certification have perceived the changes due to the revision of the standard. The research was conducted through the administration of a questionnaire to 1,508 Italian ISO 14001 certified companies. Two hundred and eighty‐four companies constituting the sample of our study. As main benefits achieved by surveyed companies we highlight, risk prevention, better management of environmental activities, and creation of new targets for reducing energy and waste. As main barriers to ISO 14001 implementation we highlight, increased bureaucracy, increased complexity of environmental procedures and difficulty in increasing employee environmental awareness. The main contribution of this research is given by the analysis on how companies have dealt with the changes required by the new version of the standard.

ACS Style

Laura Bravi; Gilberto Santos; Alessandro Pagano; Federica Murmura. Environmental management system according to ISO 14001:2015 as a driver to sustainable development. Corporate Social Responsibility and Environmental Management 2020, 27, 2599 -2614.

AMA Style

Laura Bravi, Gilberto Santos, Alessandro Pagano, Federica Murmura. Environmental management system according to ISO 14001:2015 as a driver to sustainable development. Corporate Social Responsibility and Environmental Management. 2020; 27 (6):2599-2614.

Chicago/Turabian Style

Laura Bravi; Gilberto Santos; Alessandro Pagano; Federica Murmura. 2020. "Environmental management system according to ISO 14001:2015 as a driver to sustainable development." Corporate Social Responsibility and Environmental Management 27, no. 6: 2599-2614.

Journal article
Published: 24 April 2020 in Sustainability
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In today’s global markets, issues related to Corporate Social Responsibility have greater importance on business performance, and international standards are defined as tools for companies to internalize their sustainability requests. The aim of this paper is to understand how the Social Accountability 8000 (SA 8000) standard is managed by developing countries, focusing on Indian certified companies, analyzing, in detail, of the motivations and benefits that prompted them to certification and barriers to its implementation. The research is based on a qualitative multiple case study. A total number of six companies participated in the research. The study showed that one of the main reasons for Indian companies of being SA 8000 certified is the willingness to satisfy the request for greater transparency on the part of stakeholders and the market in general. The study shows that by certifying SA 8000, Indian textile companies want to be promoters of a more sustainable and ethical way of doing business. The value of the research lies in the decision to focus on the Indian market, and in the textile sector, since India is the first country with the largest number of SA 8000 certified companies among developing countries and its textile industry is relevant all around the world.

ACS Style

Federica Murmura; Laura Bravi. Developing a Corporate Social Responsibility Strategy in India Using the SA 8000 Standard. Sustainability 2020, 12, 3481 .

AMA Style

Federica Murmura, Laura Bravi. Developing a Corporate Social Responsibility Strategy in India Using the SA 8000 Standard. Sustainability. 2020; 12 (8):3481.

Chicago/Turabian Style

Federica Murmura; Laura Bravi. 2020. "Developing a Corporate Social Responsibility Strategy in India Using the SA 8000 Standard." Sustainability 12, no. 8: 3481.

Journal article
Published: 15 November 2019 in Resources, Conservation and Recycling
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Food waste is a critical issue with multiple ethical, environmental and economic consequences. The aim of this study is to investigate which factors most affect food waste and determine what actions are undertaken to prevent it at the household level. The study, while privileging a behavioural perspective, focuses on the overall consumption process, from purchasing through final food consumption, thus assuming a broad perspective. The data for this study were collected among Italian, Spanish and English populations using three public online questionnaires administered from January to September 2017. This resulted in a total of 3323 usable questionnaires referring to a sample population aged between 18 and 35 years. As for the main motivation to waste food, the research findings provide strong evidence of the importance of in-store behaviour and food management at home in reducing the frequency of food waste in all the three countries examined. As for the actions preventing food waste, the consumption of leftovers appears as a relevant determinant in minimising food waste. The findings confirm that food waste is a complex issue that requires a broad approach of analysis considering several factors simultaneously. The study also provides further insights regarding the relationship between eating outside the home and food waste, which is a topic of debate in the extant literature. Finally, the study improves the overall knowledge about actions that prevent food waste, which have previously been poorly investigated.

ACS Style

Laura Bravi; Barbara Francioni; Federica Murmura; Elisabetta Savelli. Factors affecting household food waste among young consumers and actions to prevent it. A comparison among UK, Spain and Italy. Resources, Conservation and Recycling 2019, 153, 104586 .

AMA Style

Laura Bravi, Barbara Francioni, Federica Murmura, Elisabetta Savelli. Factors affecting household food waste among young consumers and actions to prevent it. A comparison among UK, Spain and Italy. Resources, Conservation and Recycling. 2019; 153 ():104586.

Chicago/Turabian Style

Laura Bravi; Barbara Francioni; Federica Murmura; Elisabetta Savelli. 2019. "Factors affecting household food waste among young consumers and actions to prevent it. A comparison among UK, Spain and Italy." Resources, Conservation and Recycling 153, no. : 104586.

Journal article
Published: 31 July 2019 in Quality Innovation Prosperity
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Purpose: The aim of this study is to evaluate companies’ perception of the latest version (2015) of ISO 9001 in terms of motivations that pushed companies to the implementation of a Quality Management System.Methodology: The research was conducted through a questionnaire proposed to 3,975 ISO 9001 certified companies, making a simple random sampling among the 150,143 Italian companies certified in 2018. Among the companies contacted, 493 participated in the survey and gave shape to the reference sample.Findings: The results of the study show that the “culture of quality” is rooted in Italy and mainly in the North, which represents the most economically advanced area. With regard to the evolution of the standard from ISO 9001:2008 to 2015, companies seem to have perceived the main changes introduced with the latest revision, that helps to easily adopt its principles in companies.Research Limitation: The main limitation of the study lies in the fact that the focus of the research was based on Italian companies. It would be important for future research to consider also other European countries, and make a comparison between them, in order to consider if companies of different markets have different motivations for implementing the standard and perceive different benefits and barriers to its implementation.Value of paper: Few researches have focused on the latest version of the ISO 9001 standard; therefore this study gives a broad vision of how companies that have had to deal with the new standard consider it in relation to the previous version, highlighting the main strengths and weaknesses.

ACS Style

Laura Bravi; Federica Murmura; Gilberto Santos. The ISO 9001:2015 Quality Management System Standard: Companies’ Drivers, Benefits and Barriers to Its Implementation. Quality Innovation Prosperity 2019, 23, 64 .

AMA Style

Laura Bravi, Federica Murmura, Gilberto Santos. The ISO 9001:2015 Quality Management System Standard: Companies’ Drivers, Benefits and Barriers to Its Implementation. Quality Innovation Prosperity. 2019; 23 (2):64.

Chicago/Turabian Style

Laura Bravi; Federica Murmura; Gilberto Santos. 2019. "The ISO 9001:2015 Quality Management System Standard: Companies’ Drivers, Benefits and Barriers to Its Implementation." Quality Innovation Prosperity 23, no. 2: 64.

Journal article
Published: 31 May 2019 in Sustainability
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The growing attention paid to global environmental risks has gradually raised interest, both on the agendas of firms and governments towards the development of new business models such as Circular Economy. This study is focused on the luxury furniture industry and it is aimed at investigating how much furniture companies know about Circular Economy practices, what they specifically do for implementing them and what factors motivate, support or hinder their adoption. The role of product and process certifications in developing such sustainable practices is also analyzed, given their importance for implementing environmentally sustainable practices. The research method is based on a qualitative multiple case study carried out on four Italian companies operating in the luxury furniture industry. A worthy degree of awareness and knowledge of Circular Economy principles emerged from the analysis. Nevertheless, furniture companies analyzed are still little involved in Circular Economy practices, especially concerning reuse and recycle actions, which are particularly important within this perspective. Similarly, very little use of process and product certifications emerged from the study. Therefore, a potential gap seems to arise between the positive attitude towards Circular Economy practices and their actual implementation, which suggests useful implications for both institutions and managers involved in sustainable development processes.

ACS Style

Marica Barbaritano; Laura Bravi; Elisabetta Savelli. Sustainability and Quality Management in the Italian Luxury Furniture Sector: A Circular Economy Perspective. Sustainability 2019, 11, 3089 .

AMA Style

Marica Barbaritano, Laura Bravi, Elisabetta Savelli. Sustainability and Quality Management in the Italian Luxury Furniture Sector: A Circular Economy Perspective. Sustainability. 2019; 11 (11):3089.

Chicago/Turabian Style

Marica Barbaritano; Laura Bravi; Elisabetta Savelli. 2019. "Sustainability and Quality Management in the Italian Luxury Furniture Sector: A Circular Economy Perspective." Sustainability 11, no. 11: 3089.

Journal article
Published: 16 May 2019 in British Food Journal
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Purpose The purpose of this paper is to understand whether an experiential perspective can be usefully adopted in the context of traditional-local foods (TLFs) by assuming a consumer perspective that analyses attitudes and behaviours of young people towards truffles. In particular, it examines which values drive the consumption of truffles and whether they are perceived as an experiential-based food or simply a nutritional-based one. Design/methodology/approach The research was carried out through a survey conducted on a sample of 720 Italian university students from January to May 2016. The data were processed using analysis of variance, principal component analysis and a two-step cluster analysis. Findings The results show that the search for pleasure and gratification can be very important for young consumers and that gratification plays a critical role in the consumption of fresh truffles along with convenience. This confirms that TLFs, like truffles, can be highly appreciated by young consumers for their emotional content, which allows them to have a personal experience when buying and consuming them. Originality/value The study contributes to the literature by enriching the overall understanding of young people’s food behaviour and by deepening the adoption of the experiential perspective within the TLF business. Moreover, it has practical and useful implications for promoting the consumption of TLFs among the young and for managing TLFs as well as the rural areas from where they originate.

ACS Style

Elisabetta Savelli; Laura Bravi; Federica Murmura; Tonino Pencarelli. Understanding the consumption of traditional-local foods through the experience perspective. British Food Journal 2019, 121, 1261 -1280.

AMA Style

Elisabetta Savelli, Laura Bravi, Federica Murmura, Tonino Pencarelli. Understanding the consumption of traditional-local foods through the experience perspective. British Food Journal. 2019; 121 (6):1261-1280.

Chicago/Turabian Style

Elisabetta Savelli; Laura Bravi; Federica Murmura; Tonino Pencarelli. 2019. "Understanding the consumption of traditional-local foods through the experience perspective." British Food Journal 121, no. 6: 1261-1280.

Journal article
Published: 18 March 2019 in International Journal of Quality and Service Sciences
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PurposeThis paper aims to present a model developed by an Italian company, Gamma, that produces technologically high-precision components, with the objectives of defining a model of vendor rating to improve companies’ management and quality within the supply chain.Design/methodology/approachThe research has been developed through a qualitative approach, based on a longitudinal single case study. Two semi-structured interviews have been carried out with the company’s Quality Manager in September 23 and October 31, 2016. Relevant secondary data were also used, such as company reports and their website.FindingsOwing to the implementation of the Gamma model, the company is committed to the prudent selection of its partners and in establishing lasting relationships of mutual benefit with them. The termination of the relationship with suppliers is therefore rare; monitoring periods and improvement of suppliers are preferred. The Gamma model and its suppliers jointly undertake corrective actions that have to be implemented within a defined time frame.Practical implicationsEstablishing criteria for an objective evaluation of suppliers could be directly or indirectly related to the quality of the final product, and greatly affects the same. This model has been effective for the identification of less performing suppliers that have to be subjected to improvement and audit plans.Originality/valueThis model allows the assignment of penalties or rewards, identifies which suppliers to direct audits and improvement plans, with which to end the relationship and with which to establish a relationship of integration and direct involvement.

ACS Style

Gilberto Santos; Federica Murmura; Laura Bravi. Developing a model of vendor rating to manage quality in the supply chain. International Journal of Quality and Service Sciences 2019, 11, 34 -52.

AMA Style

Gilberto Santos, Federica Murmura, Laura Bravi. Developing a model of vendor rating to manage quality in the supply chain. International Journal of Quality and Service Sciences. 2019; 11 (1):34-52.

Chicago/Turabian Style

Gilberto Santos; Federica Murmura; Laura Bravi. 2019. "Developing a model of vendor rating to manage quality in the supply chain." International Journal of Quality and Service Sciences 11, no. 1: 34-52.

Journal article
Published: 20 February 2019 in Sustainability
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Food waste is a relevant global problem due to its consequences on food security, economy, and environmental sustainability. This study focuses, in detail, on finding the main motivation for food waste among the young and the principal actions to prevent it. The paper focuses on Italian reality, since Western countries are partly accountable for wasting large amounts of food. What is more, the focus has been shifted specifically on to the youths and young adults, as they are the portion of the population that are most inclined to waste food. Data were collected using a questionnaire survey performed on a sample of n = 904 Italian consumers. In line with previous research, the results of this study confirm that avoidable food waste comes from three main behavioural antecedents: over preparation, excessive purchase, and inappropriate conservation. The research shows that food waste cannot be reduced by just one-way from the consumers; rather, it goes both ways, between consumers and retailers. Therefore, only holding the consumers accountable and expecting them to solve it will not solve the problem of food waste; marketing and retailers should also consider ethics when it comes to food distribution.

ACS Style

Laura Bravi; Federica Murmura; Elisabetta Savelli; Elena Viganò. Motivations and Actions to Prevent Food Waste among Young Italian Consumers. Sustainability 2019, 11, 1110 .

AMA Style

Laura Bravi, Federica Murmura, Elisabetta Savelli, Elena Viganò. Motivations and Actions to Prevent Food Waste among Young Italian Consumers. Sustainability. 2019; 11 (4):1110.

Chicago/Turabian Style

Laura Bravi; Federica Murmura; Elisabetta Savelli; Elena Viganò. 2019. "Motivations and Actions to Prevent Food Waste among Young Italian Consumers." Sustainability 11, no. 4: 1110.

Articles
Published: 06 December 2018 in Total Quality Management & Business Excellence
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This study examines the food-related behaviour of college students by focusing on a grocery context. Qualitative techniques were combined with a survey on 457 Italian college students. Findings revealed that college students have a conscious approach towards food. In spite of their limited income and time constraints, they prefer high-quality fresh foods and they are willing to devote time and care to store choice and food selection. This affects food shopping practices, which tend to rely on a central route process as theorised by the Elaboration Likelihood Model, thus revealing high involvement of this target with food purchasing. The study provides theoretical implications for understanding the food behaviour of college students from a marketing perspective, whereas previous studies usually assumed medical or nutritional perspectives. Moreover, it contributes to the theoretical debate on individual involvement with food, by showing that food can be considered as a high-involvement product among college students. Practical implications are derived for retailers. Notably, the analysis highlights the importance to provide product quality, service, assortment and convenience (both monetary and non-monetary) when addressing college students. Additionally, it suggests in-store initiatives that can be developed to maintain and enhance the customer involvement with food over time.

ACS Style

Elisabetta Savelli; Laura Bravi; Giancarlo Ferrero; Linda Gabbianelli; Tonino Pencarelli. Food attitudes and factors affecting food behaviour of Italian college students in a grocery context. Total Quality Management & Business Excellence 2018, 32, 317 -343.

AMA Style

Elisabetta Savelli, Laura Bravi, Giancarlo Ferrero, Linda Gabbianelli, Tonino Pencarelli. Food attitudes and factors affecting food behaviour of Italian college students in a grocery context. Total Quality Management & Business Excellence. 2018; 32 (3-4):317-343.

Chicago/Turabian Style

Elisabetta Savelli; Laura Bravi; Giancarlo Ferrero; Linda Gabbianelli; Tonino Pencarelli. 2018. "Food attitudes and factors affecting food behaviour of Italian college students in a grocery context." Total Quality Management & Business Excellence 32, no. 3-4: 317-343.

Journal article
Published: 06 August 2018 in Journal of Manufacturing Technology Management
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Purpose The purpose of this paper is to analyze the current state of fabrication laboratories (Fab Lab), an international network of digital laboratories, which provides new technological tools for digital manufacturing that can be used from individual users, to small businesses and schools. The aim is to understand similarities and differences of skills, technologies used and customers served among the main European laboratories (Italy, France, Germany, the Netherlands and Spain) and the American ones. Design/methodology/approach Data from European and American Fab Labs were collected using a questionnaire survey performed on a total sample of n=493 Fab Labs. The administration of the survey took place through e-mail; 73 Fab Labs participated to the survey, reaching a total response rate of 14.81 percent. Findings The results show that Italian laboratories are characterized by ample space available, but limited capacity for investment in machinery and technology. European Fab Labs are similar to the Italian Fab Labs, while the American ones are more heterogeneous in size. However, a fact that emerges clearly from the results is how American Fab Labs are more important realities than European ones in terms of turnover and investments. They are more similar to businesses with an independent financial support. Originality/value The novelty of the study resides in the issue considered and the experimental techniques used. Some qualitative case studies have been developed in the field, but no previous quantitative analyses have been developed on a large sample of Fab Labs, developing comparisons between European and American realities of these digital laboratories.

ACS Style

Gilberto Santos; Federica Murmura; Laura Bravi. Fabrication laboratories. Journal of Manufacturing Technology Management 2018, 29, 1332 -1357.

AMA Style

Gilberto Santos, Federica Murmura, Laura Bravi. Fabrication laboratories. Journal of Manufacturing Technology Management. 2018; 29 (8):1332-1357.

Chicago/Turabian Style

Gilberto Santos; Federica Murmura; Laura Bravi. 2018. "Fabrication laboratories." Journal of Manufacturing Technology Management 29, no. 8: 1332-1357.

Journal article
Published: 01 February 2018 in Journal of Cleaner Production
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ACS Style

Federica Murmura; Lolita Liberatore; Laura Bravi; Nicola Casolani. Evaluation of Italian Companies' Perception About ISO 14001 and Eco Management and Audit Scheme III: Motivations, Benefits and Barriers. Journal of Cleaner Production 2018, 174, 691 -700.

AMA Style

Federica Murmura, Lolita Liberatore, Laura Bravi, Nicola Casolani. Evaluation of Italian Companies' Perception About ISO 14001 and Eco Management and Audit Scheme III: Motivations, Benefits and Barriers. Journal of Cleaner Production. 2018; 174 ():691-700.

Chicago/Turabian Style

Federica Murmura; Lolita Liberatore; Laura Bravi; Nicola Casolani. 2018. "Evaluation of Italian Companies' Perception About ISO 14001 and Eco Management and Audit Scheme III: Motivations, Benefits and Barriers." Journal of Cleaner Production 174, no. : 691-700.

Journal article
Published: 28 December 2017 in Journal of Manufacturing Technology Management
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Purpose In the world economy there is the emergence of advanced manufacturing technologies that are enabling more cost and resource-efficient small-scale production. Among them, additive manufacturing, commonly known as 3D printing, is leading companies to rethink where and how they conduct their manufacturing activities. The purpose of this paper is to focus in the Italian wood-furniture industry to understand if the companies in this sector are investing in additive manufacturing techniques, to remain competitive in their reference markets. The research also attempts to investigate the potential sustainable benefits and limitations to the implementation of 3D printing in this specific sector, considering the companies that have already implemented this technology. Design/methodology/approach Data were collected using a structured questionnaire survey performed on a sample of 234 Italian companies in this sector; 76 companies claimed to use 3D printing in their production system. The questionnaire was distributed via computer-assisted web interviewing and it consisted of four sections. Findings The research has highlighted how Italian 3D companies have a specific profile; they are companies aimed at innovating through the search for new products and product features, putting design and Made in Italy in the first place. They pay high attention to the image they communicate to the market and are highly oriented to the final customer, and to the satisfaction of its needs. Originality/value The study is attempting to expand a recent and unexplored research line on the possible advantages and disadvantages of the implementation of emerging production technologies such as 3D printing.

ACS Style

Federica Murmura; Laura Bravi. Additive manufacturing in the wood-furniture sector. Journal of Manufacturing Technology Management 2017, 29, 350 -371.

AMA Style

Federica Murmura, Laura Bravi. Additive manufacturing in the wood-furniture sector. Journal of Manufacturing Technology Management. 2017; 29 (2):350-371.

Chicago/Turabian Style

Federica Murmura; Laura Bravi. 2017. "Additive manufacturing in the wood-furniture sector." Journal of Manufacturing Technology Management 29, no. 2: 350-371.

Journal article
Published: 09 October 2017 in The TQM Journal
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Purpose The purpose of this paper is to evaluate the experience of International Organization for Standardization (ISO) 9001 certified companies, examining their motivations to introduce the standard and their perceived benefits and barriers. In parallel, the research investigated the knowledge and perception of ISO 9004 guideline, analyzing if it could give an added value to certified companies. Design/methodology/approach A questionnaire was proposed by e-mail to 2,581 Italian ISO 9001 certified companies from January 18 to March 31, 2016; 522 companies participated to the survey. Findings Companies of different size have been driven by different motivations to certification, reaching different types of benefits, while both large and small ones perceived the greater bureaucratization as an obstacle. The ISO 9004 standard is little known and applied among Italian companies, but the ones which adopted it benefited from it. Research limitations/implications A limitation may be derived from the fact that the sample was composed only of Italian companies, although this effect was to understand perceptions and trends of these international standards in the Italian reality. Practical implications Analyzing perceived advantages and disadvantages of ISO 9001 and 9004 could be crucial for managers to understand if their joint use is the right strategy to gain competitiveness in the reference markets. Originality/value Compared to previous studies in which ISO 9001 was evaluated as a stand-alone standard, the research made a comparative evaluation with ISO 9004, as ISO considers them to be “consistent pair of standards,” covering the literature gap about the effectiveness of the joint use of them.

ACS Style

Federica Murmura; Laura Bravi. Empirical evidence about ISO 9001 and ISO 9004 in Italian companies. The TQM Journal 2017, 29, 650 -665.

AMA Style

Federica Murmura, Laura Bravi. Empirical evidence about ISO 9001 and ISO 9004 in Italian companies. The TQM Journal. 2017; 29 (5):650-665.

Chicago/Turabian Style

Federica Murmura; Laura Bravi. 2017. "Empirical evidence about ISO 9001 and ISO 9004 in Italian companies." The TQM Journal 29, no. 5: 650-665.

Journal article
Published: 01 October 2017 in Journal of Cleaner Production
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In today's global markets, issues related to environmental sustainability, ethics and the working environment\ud have greater importance on business performance.\ud The SA 8000 standard can be used as a tool to assess organizations' performance on the social\ud dimension of sustainability and understanding its relevance, could become a key element for the\ud implementation of a sustainable strategy.\ud Therefore, the aim of this research is to investigate the implementation experience of the Social\ud Accountability 8000 standard, through an empirical research on the motivations, the perceived benefits\ud and the barriers to implementation by companies in the Italian context. A survey was conducted, which\ud involved 1081 Italian certified companies through the submission of a questionnaire. A Principal\ud Component Analysis was applied to factors influencing motivations, benefits and barriers to SA 8000; to\ud verify the reliability of the factor analysis, the Cronbach's alpha test was computed. Finally, a logistic\ud regression model has been used to assess whether the motivations and the perceived benefits contribute\ud to determine an overall positive judgment about SA 8000 implementation by firms.\ud The research shows how companies' SA 8000 certified are strongly oriented to the environment that\ud surrounds them, and pay much attention to all relationships in the supply chain. The respondent\ud companies seem to approach the standard not only for external reasons linked to the image and promotion\ud of themselves, but also for a real desire to improve their internal working environment. In\ud conclusion, it can be drawn from the research that the ethical SA 8000 standard may be used as a tool to\ud internalize the corporate sustainability, and develop a successful sustainable strategy if effectively\ud developed

ACS Style

Federica Murmura; Laura Bravi; Federica Palazzi. Evaluating companies' commitment to corporate social responsibility: Perceptions of the SA 8000 standard. Journal of Cleaner Production 2017, 164, 1406 -1418.

AMA Style

Federica Murmura, Laura Bravi, Federica Palazzi. Evaluating companies' commitment to corporate social responsibility: Perceptions of the SA 8000 standard. Journal of Cleaner Production. 2017; 164 ():1406-1418.

Chicago/Turabian Style

Federica Murmura; Laura Bravi; Federica Palazzi. 2017. "Evaluating companies' commitment to corporate social responsibility: Perceptions of the SA 8000 standard." Journal of Cleaner Production 164, no. : 1406-1418.

Journal article
Published: 18 September 2017 in International Journal of Quality and Service Sciences
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The food consumption has always received a lot of attention in the marketing literature, as it tends to reflect and determine the overall consumer behaviour, expression of the individual lifestyle. Nevertheless, less attention has been devoted to the young. This paper aims at analysing how university students, a segment of young people, perceive and evaluate the quality of food and which attributes most influence their food choice and consumption. An online questionnaire was carried out from March to December 2015 among Italian university students. A sample of 1,138 people took part in the survey. Data were elaborated through SPSS 21.0 statistical software package. Findings suggest a number of interesting points. First, a high attention of university students towards price and sales promotion was observed. Nevertheless, they are well informed in food products they buy and pay high attention to ingredients, origin and healthiness of food products. Finally, performing a principal component analysis three different components on food store selection were found, namely, “Price saving”, “Convenience” and “Food assortment and quality”. A more comprehensive understanding of the food behaviour of the young could be useful for marketing researchers and practitioners to define marketing programs aimed at satisfying the food demand of a growing segment of the market. The food behaviour of young people as a whole has been little addressed in the marketing literature. Existing studies have explored specific topics such as the consumption of organic food, fast-food buying habits or alcohol abuse.

ACS Style

Elisabetta Savelli; Federica Murmura; Lolita Liberatore; Nicola Casolani; Laura Bravi. Food habits and attitudes towards food quality among young students. International Journal of Quality and Service Sciences 2017, 9, 456 -468.

AMA Style

Elisabetta Savelli, Federica Murmura, Lolita Liberatore, Nicola Casolani, Laura Bravi. Food habits and attitudes towards food quality among young students. International Journal of Quality and Service Sciences. 2017; 9 (3/4):456-468.

Chicago/Turabian Style

Elisabetta Savelli; Federica Murmura; Lolita Liberatore; Nicola Casolani; Laura Bravi. 2017. "Food habits and attitudes towards food quality among young students." International Journal of Quality and Service Sciences 9, no. 3/4: 456-468.

Journal article
Published: 28 August 2017 in Chinese Business Review
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ACS Style

Federica Murmura; Laura Bravi. Free-Pass Model to Manage Quality Relationships With Suppliers: An Italian Case Study. Chinese Business Review 2017, 16, 1 .

AMA Style

Federica Murmura, Laura Bravi. Free-Pass Model to Manage Quality Relationships With Suppliers: An Italian Case Study. Chinese Business Review. 2017; 16 (8):1.

Chicago/Turabian Style

Federica Murmura; Laura Bravi. 2017. "Free-Pass Model to Manage Quality Relationships With Suppliers: An Italian Case Study." Chinese Business Review 16, no. 8: 1.