Smart and sustainable cities are expected to form a cornerstone for achieving resource efficiency and sustainability worldwide. In this specific study we introduce a holistic framework for determining a repository of key performance indicators (KPIs) that are able to evaluate both business-as-usual and novel technologies and services related to smart city solutions. The framework includes six steps: (a) Clustering of the technology/service solutions into groups called Transition Tracks; (b) definition of the main groups of stakeholders; (c) definition of KPIs dimensions (or domains); (d) definition of KPIs repository per dimension; (e) definition of the scope of evaluation per KPI; and (f) threshold definition per KPI. The implementation of the proposed framework led to the development of a repository of 75 KPIs categorized in six dimensions (technical, environmental, economic, social, ICT and legal KPIs) with the corresponding levels of assessment and stakeholders’ group of interest. The proposed repository can serve as a great basis for similar projects to monitor and evaluate the performance of their solutions. Tips and guidance based on the actual implementation and lessons learned from a smart city project are provided.

Cities are challenged with increasing population growth and need to implement smart solutions to become more resilient to economic, environmental, and social challenges posed by ongoing urbanization. This study reviewed business model development frameworks and developed a practical tool to help cities assess business models by adapting components of the Business Model Canvas (BMC) and adding new ones that operationalize the smart city dimensions. The Smart City BMC (SC-BMC) proposed provides a practical framework that supports developing and communicating a more holistic and integrated view of a smart city business model. It also supports creatively innovating toward more sustainable value creation. As a framework, the SC-BMC bridges sustainable value creation for business model development and smart city innovation.

As cities grow rapidly and energy needs increase, shaping an effective energy transition is a top priority towards urban sustainability and smart development. This study attempts to answer three key research questions that can help city authorities, planners and interested agents simplify and increase the transparency of Key Performance Indicators (KPIs) selection for smart city and communities (SCC) projects focusing on energy transition and creation of Positive Energy Districts (PEDs): Question 1: “What resources are available for extracting such KPIs?”; Question 2: “Which of those KPIs are the most suitable for assessing the energy transition of smart city projects and PED-related developments?” and Question 3: “How can a project-specific shortlist of KPIs be developed?”. Answering these questions can also serve as a major first step towards a “universal” KPI selection procedure. In line with this purpose, an experiential approach is presented, capitalizing on knowledge and lessons learned from an ongoing smart city project in Europe (POCITYF) that focuses on PED deployment. Under this framework, a) a review of smart city KPI frameworks has been conducted, resulting in a pool of 258 indicators that can potentially be adopted by smart city projects; b) eight key dimensions of evaluations were extracted, setting a holistic performance framework relevant to SCCs; c) a detailed evaluation process including pre-determined criteria and city-needs feedback was applied to shortlist the KPI pool, leading to a ready-to-be-used, project-specific list of 63 KPIs and d) KPIs were sorted and analyzed in different granularity levels to further facilitate the monitoring procedure. The experiential procedure presented in this study can be easily adapted to the needs of every smart city project, serving as a recommendation guide.

We report on a novel evaluation framework to globally assess the footprint of smart cities and communities (SCC) projects, being also expandable to the case of smart grid related projects. The uniform smart city evaluation (USE) framework is constructed upon three complementary evaluation axes: the first one aims to weigh up the success of a SCC project based on performance metrics against pre-defined project-specific target values. The second axis focuses on the project’s impact towards the sustainability of a city and it is bench-marked against national and international key objectives arising from strategic plans. This bench-marking feeds the third axis which provides a more inclusive evaluation against four pre-defined and widely acclaimed sectors of interest. The steps to be followed for the uniform evaluation of each axis and corresponding index are presented in detail, including necessary key performance indicator (KPI) normalization, weighting, and aggregation methods. The resulting indices’ scores for each axis (namely project performance index, sustainability impact index, and sustainability performance index) can be post-processed with adequate data processing and visualization tools to extract important information on the extent to which the range of success of a SCC project contributes to the city sustainability progress. Illustrative examples from an on-going SCC project are provided to highlight the strengths of the approach. The proposed framework can be used to compare multiple projects within a city and sustainability and project performance in different cities, evaluate the interventions chosen per project against city needs, benchmark and design future projects (with, e.g., reverse engineering, projections), as well as evaluate various spatial and temporal scales.

Near Zero Energy and Positive Energy communities are expected to play a significant part in EU’s strategy to cut greenhouse gas emissions by 2050. Within this context, the work presented in this paper aims to investigate the feasibility of: (a) a new-built positive energy neighborhood; and (b) the retrofit of an existing neighborhood to near zero energy performance in the city of Alexandroupolis, Greece. Proposed measures involve the rollout at the community scale of renewable energy technologies (PV, geothermal heat pump), energy efficiency (fabric insulation, district heating and cooling networks) and storage systems (batteries). A parametric analysis is conducted to identify the optimum combination of technologies through suitable technical and financial criteria. Results indicate that zero and near zero emissions targets are met with various combinations that impose insulation levels, according to building regulations or slightly higher, and consider renewable energy production with an autonomy of half or, more commonly, one day. In addition, the advantages of performing nearly zero energy retrofit at the district, rather than the building level, are highlighted, in an attempt to stimulate interest in community energy schemes.