Digitizing public services is, at the moment, an essential necessity for numerous governments around the world. An improved government through digitization will not only have a growing effect on businesses, but it will also be able to intensify citizen engagement and push for economic growth. During the last 10 years more countries have progressively begun to provide digital services to their citizens. Therefore, in order to address this development, the purpose of this paper is to analyze the evolution of the digital government literature in order to describe the aspects of digital transformation in the public sector and how it is related to knowledge management. In this study the methodology is quantitative and it is based on a review and a survey made with the main goal being the estimation from several collected data on how the digital transformation process in the Public Administration takes place and what its relationship is with knowledge management. The review study is based on articles found on Scopus database and it addresses the role that digital government research plays in the theory and practice of knowledge management. In the survey study, 54 employees working for the services of the two governmental areas of the Portuguese Ministry of the Environment were surveyed. The results show that the research on the theme is still at an exploratory stage due to the lack of studies relating digital government to knowledge management effectiveness in the public sector. The results also show that the success of digital government seems to be related with the quality of the organizations’ knowledge management, complementing each other for significant improvements in the public sector. In terms of originality, this study aims to contribute and stimulate data-driven discussions regarding the impacts of the digital transformation in the public sector and their relation with the implementation of knowledge management practices. The results offer insights into future research needs.

Additive manufacturing has the potential to make a longstanding impact on the manufacturing world and is a core element of the Fourth Industrial Revolution. Additive manufacturing signifies a new disruptive path on how we will produce parts and products. Several studies suggest this technology could foster sustainability into manufacturing systems based on its potential of optimizing material consumption, creating new shapes, customizing designs and shortening production times that, all combined, will greatly transform some of the existing business models. Although it requires reaching a certain level of design maturity to completely insert this technology in an industrial setting, additive manufacturing has the potential to favorably impact the manufacturing sector by reducing costs in production, logistics, inventories, and in the development and industrialization of a new product. The transformation of the industry and the acceleration of the adopting rate of new technologies is driving organizational strategy. Thus, through the lenses of Industry 4.0 and its technological concepts, this paper aims to contribute to the knowledge about the impacts of additive manufacturing technology on sustainable business models. This aim is accomplished through a proposed framework, as well as the models and scales that can be used to determine these impacts. The effects are assessed by taking into account the social, environmental and economic impacts of additive manufacturing on business models and for all these three dimensions a balanced scorecard structure is proposed.

Additive manufacturing (AM) is a group of technologies that create objects by adding material layer upon layer, in precise geometric shapes. They are amongst the most disruptive technologies nowadays, potentially changing value chains from the design process to the end-of-life, providing significant advantages over traditional manufacturing processes in terms of flexibility in design and production and waste minimization. Nevertheless, sustainability assessment should also be included in the research agenda as these technologies affect the People, the Planet and the Profit: the three-bottom line (3BL) assessment framework. Moreover, AM sustainability depends on each product and context that strengthens the need for its assessment through the 3BL framework. This paper explores the literature on AM sustainability, and the results are mapped in a framework aiming to support comprehensive assessments of the AM impacts in the 3BL dimensions by companies and researchers. To sustain the coherence of boundaries, three life cycle methods are proposed, each one for a specific dimension of the 3BL analysis, and two illustrative case studies are shown to exemplify the model.

Purpose: Knowledge management (KM) and organization strategy are both important to the success of an organization. This study aims to assess the research needs of their interrelationship. Design/methodology/approach: The research is based on a collection of over 200 interviews of KM worldwide experts. Their inputs have been categorized based on the frequency of their occurrence. Findings: This study looked at the research themes recommended by the experts and concluded that KM is to be regarded as a factor for the formulation and implementation of the organization strategy. Research limitations/implications: The sample of scholars and practitioners interviewed, the analysis approach used and the use of broad questions and dimensions are some of the limitations of this study. Nevertheless, a variety of effects KM has on the formulation and implementation of company strategy has emerged. Practical implications: Organizations would improve their chances of success in a changing and competitive world by integrating the KM approach, methods and goals within the articulation of their strategy. Originality/value: This study is original in variety because of the wide demographic sample supplied, and to its involvement both of KM academic experts as well as of practitioners. Its value is in the recommendations on the research of KM and organization strategy that would be of value, not only to organizations looking for ways to make their strategy more effective but also to those willing to implement KM in a better way.

Purpose: The competitive model has changed. In this context, society entered into an era in which intangible assets are the greatest assets of a company. However, some gaps and uncertainties are presented in the literature as to understand the value of a company based on knowledge intensive activities. The purpose of this paper is to analyze the methods of evaluation of intangible assets in the context of business, economic and strategic management. Design/methodology/approach: This is a qualitative research. This research is characterized as descriptive, bibliographic, inductive. Findings: The main results of this research can highlight the existence of valuation methods of intangible assets intended for specific industries, as public and/or private, that can be better aligned to the context of business; economic and/or strategic management. Originality/value: It was found that intangible assets are a current topic and increasingly addressed in the literature.

Given the rising demand for more transparent, consistent, and comprehensive non-financial information in investment, there is a need to provide more reliable, meaningful, and measurable ESG metrics, in a way that most frameworks cannot. Most established frameworks face difficulties and challenges in providing sustainability information to investors in a significant way, lacking in areas such as transparency, reliability, consistency, materiality, and particularly, their focus on the “S” dimension of ESG. The present article purposes to review the challenges associated with several frameworks and to present a solution to overcome them, by giving an overview of a new and innovative software as a service framework, ESG Maturity. This software presents itself as a solution for both reporting companies and their respective investors, by providing both with an assessment of the ESG maturity index of the companies, and delivering a report containing relevant initiatives, strategies, and action plans tailored to each one of them, within different sectors, dimensions, and geographic areas and consequently, their financial and non-financial implementation impact. ESG Maturity is considered a possible answer to the challenges in ESG reporting, having the potential to revolutionize the way companies report their non-financial information and how investors receive it.