The permanent digitization of management processes entails, among other things, a need for the automation of the process of making certain business decisions. The aim of the article is to review and evaluate low-code/no-code platforms used, for instance, in small and medium-sized enterprises, available on the Polish IT market. Using a systematic literature review, an assessment of the scale of the discussed issue, involving the number of publications, detailed topics covered, etc., is provided in the theoretical part of the study. During our research, using grey incidence analysis, a ranking of low-code/no-code platforms is created based on the characteristics that they offer. The article highlights the benefits of using new technologies in the form of low-code/no-code platforms in the management of smaller organizations.

This research strives to show the importance of knowledge absorptive capacity as one of the most important determinants of successful implementation of contemporary solutions and, consequently, development of a company. In the approach presented, the development leads to excellence and is expressed with subsequent maturity levels. The research is focused on identification of the level of absorption of knowledge of contemporary solutions in logistics, grouped in a concept of Logistics 4.0, and how that upgrades the organizational maturity of a company. The research was conducted with CAWI (Computer-Assisted Web Interview), including three questions and a basic query on experts’ qualifications. The general conclusion from the research was that to reach a higher level of maturity, a higher level of knowledge absorption is required. However, searching for differences in absorption of solutions within physical flows, information flows and managerial methods seem to be an interesting issue and promising field for further research.

The aim of this study was to identify factors that influence satisfaction and dissatisfaction in the use of public e-procurement. The use of IT solutions promotes sustainable development. Hence, there is a need to conduct research that will allow for the best possible adjustment of e-procurement solutions in order to implement them as widely as possible in business practice. This study used a quantitative exploratory survey-based approach. The obtained research results were analyzed using statistical methods, including factor analysis PCA. Factor analysis identified three main satisfaction factors and two dissatisfaction factors in e-procurement use, highlighting the importance of support, intuitiveness, and security in user satisfaction. This study contributes to the existing literature by providing a nuanced understanding of the factors influencing user satisfaction and dissatisfaction within e-procurement systems, specifically highlighting the role of intuitive design and technical support. It offers a unique perspective by integrating these insights with the specific requirements of public procurement, thereby filling a gap in the research on enhancing user experience in the context of sustainable purchasing practices.

The e-commerce market is continuously expanding; thus, many businesses are implementing their own omnichannel strategies. Many stores offer very liberal return policies that exceed statutory obligations to boost their revenue. Consumers are becoming used to new return opportunities, which leads to an increased percentage of returned orders. As a result, the sustainability of the delivery process of purchases made through omnichannel is jeopardized. The aim of this work was to assess the attitude of young consumers towards packaging in omnichannel returns. This study involved 446 young consumers (aged 18–25) and focused on delivery and return processes with emphasis on the packaging. It was found that the most common method of delivery is through parcel lockers (49%), although consumers usually have the possibility to choose from at least three different delivery options (77%). The product is shipped in a box in two out of every three cases, while filling of the package is below 80% in half of them. Consumers also prefer to return their goods in parcel lockers (45%), but they often cross channels and use different return options (to the way it was delivered). Consumers want to return their products in the same packaging, but this is usually only possible when the package is delivered in a box. Young consumers are pragmatic with their deliveries and returns, but environmental aspects are also very important to them.

The article presents the results of research on creating a dedicated planning system and shop floor control in the conditions of make-to-order in manufacturing complex products. The research was carried out at the Marine Diesel Engines Factory of HCP S.A., Poznan. HCP S.A. is the biggest producer of high-power marine engines in Europe. The result of the research is a method for buffering critical resources in shop floor control. These methods of buffering critical resources include procedures of buffer management, (buffer configuration and optimisation), a system of disruption compensation and feedback protecting from the destructive influence of ‘wandering bottlenecks’. The simulations show that this method is more effective than the classical drum-buffer-rope production solution, according to the theory of constraints (TOC), using the first-in-first-out rule. Finally, the lead time and the level of work-in-process were about 20% lower than the solution recommended to TOC. In the final part of the article a place and a method of implementing the solution in a planning system of the enterprise are discussed.