The concept of destination image has gained great significance by both practitioners and academicians. Although there are numerous studies emphasizing the different features and influential relations of image, little research has been conducted to determine the image variations of pre and post trip experiences about the destination. This study aimed to examine the differences—if any—of the destination image between the tourists who just arrived (arriving tourists) and the tourists who are about the leave the destination (departing tourists). Out of 27 image attributes, six factors were obtained: Environmental Conditions, Destination Advantages, Activities, Attractiveness, Facilities and Climate. It is found that there are significant differences in terms of Environmental Conditions, Attractiveness, and Climate factors between two groups, indicating that the destination possesses a more positive image for departing tourists. The study also examines whether the frequency of visits to the destination influences the future travel plans of both arriving and departing tourist groups. The findings show that there is no difference between two groups, but it is also found that the more frequently tourists visit the destination, the more likely they plan to spend their next holiday in the same destination.

The attitudes of departmental managers towards eco-labels are extremely important for the realization of sustainable tourism practices in accommodation enterprises. Research focused on determining the attitudes of hotel managers towards eco-labels is very limited. Therefore, the first aim of this study was to determine the attitude of departmental managers towards eco-labels applied in the context of sustainable tourism. The second purpose of this study was to determine whether the sustainable tourism and management activities of accommodation enterprises that did and did not have an eco-label were differentiated. To this end, this study was designed and conducted with a sample of 408 hotel managers in 83 different accommodation enterprise. Data were collected through questionnaires using convenience sampling, which is a non-probability sampling method. As a result of this research, it was determined that the attitudes of managers towards eco-labels differed according to their personal and professional characteristics. Another important finding of this study was that the sustainable management and operation activities of the hotels differed significantly according to whether or not they were eco-labeled certified. Overall, it is obvious that eco-labels have a significant impact on the implementation of environmentally friendly, responsible, and sustainable tourism practices in the accommodation sector.

The COVID-19 outbreak caused a stressful process for hospitality employees in terms of both being infected and experiencing the risk of losing their jobs. Stressful working conditions increase employees’ turnover intentions (TI). This study aims to analyze the relationship among perceived organizational support (POS), organizational commitment (OC), and turnover intention (TI) within the context of employees’ infection status and perceived job insecurity (JI). In this context, the study tests a moderated mediation research model. Having adopted a quantitative research method, data were acquired from 490 respondents who work at five-star accommodation companies in Alanya, Turkey. Findings show that the impact of POS on OC and IT differ according to employees’ infection status during the COVID-19 outbreak and their perceived JI. The findings of the study reveal empirical results in understanding employee attitudes toward companies alongside perceived job insecurity for those who are infected as well as for those who are not. Moreover, the study presents theoretical and practical contributions to reduce the negative impact of job insecurity and risk of infection on turnover intentions, which have been considered to be main sources of stress throughout the pandemic.