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Alicia Blanco-González received her PhD in 2009 from Rey Juan Carlos University (Madrid, Spain). She is an Associate Professor of Marketing, at Department of Business Administration, Rey Juan Carlos University. Alicia is a Vice-Dean of Academic Organization and International Relations, Faculty of Legal and Social Sciences, Rey Juan Carlos University – Madrid (Spain), Vice-President of European Academy of Management and Business Economics, General Secretary at Camilo Prado Foundation, and Member of Spanish Association of Academic and Professional Marketing. She is interested in the study of legitimacy, reputation and corporate social responsibility.
Multinational companies face important challenges in host countries. When legitimized, these institutions may receive local communities' support and earn their right to operate. In this research we analyze the fundamental role that environmental policies play on the legitimacy perception of multinational companies established in emerging countries. We applied structural equations modelling, analyzing data of 157 experts' evaluations about 30 multinational companies which operate in South and Centre America (Latam). The results show evidence supporting the positive effect that environmental policies implementation have on multinational companies' legitimacy. The results highlight the importance of the dialogue with the local communities and the employees' environmental training when companies are trying to improve their legitimacy. The research contribution states in a major understanding of the effect of social responsibility policies in organizational legitimacy in the multinational companies' context, emphasizing the environmental commitment as a key factor for the organizational legitimacy in emerging countries. In addition, our findings provide new strategic guidelines for multinational companies’ managers to overcome the liability of foreignness.
Cristina Del-Castillo-Feito; Alicia Blanco-González; Francisco Díez-Martín. The effect of implementing environmental policies and employees' environmental training in multinational companies’ legitimacy level in emerging countries. Journal of Cleaner Production 2021, 312, 127817 .
AMA StyleCristina Del-Castillo-Feito, Alicia Blanco-González, Francisco Díez-Martín. The effect of implementing environmental policies and employees' environmental training in multinational companies’ legitimacy level in emerging countries. Journal of Cleaner Production. 2021; 312 ():127817.
Chicago/Turabian StyleCristina Del-Castillo-Feito; Alicia Blanco-González; Francisco Díez-Martín. 2021. "The effect of implementing environmental policies and employees' environmental training in multinational companies’ legitimacy level in emerging countries." Journal of Cleaner Production 312, no. : 127817.
In recent years, one of the main priorities of companies has been to adapt their business activity and commercial strategy to be aligned with the 17 Sustainable Development Goals (SDGs) established by the United Nations, in its “2030 Agenda”. To overcome this challenge, companies develop and implement Corporate Social Responsibility (CSR) strategies. One of the objectives that have generated the most interest is Goal 5 dedicated to promoting gender equality. This study analyzes the gender equality evolution in companies as part of CSR through Change Management (CM). To do this, a longitudinal study was carried in the last ten years with an analysis of the content of various reports from four of the most important banks in Spain. The results corroborate the growing interest of the largest Spanish financial institutions in gender equality. Being women's access to employment, salary gap information, and the presence of women on the board of directors a priority. Likewise, the CM appears as a lever for the achievement of the SDGs by the entities, gaining relevance in recent years, and being linked to the strategic approach and business objectives for the development of CSR.
Susana Díaz-Iglesias; Alicia Blanco-González; Carmen Orden-Cruz. The progress of Corporate Social Responsibility from a Gender perspective through the Change Management. Harvard Deusto Business Research 2021, 10, 93 -108.
AMA StyleSusana Díaz-Iglesias, Alicia Blanco-González, Carmen Orden-Cruz. The progress of Corporate Social Responsibility from a Gender perspective through the Change Management. Harvard Deusto Business Research. 2021; 10 (1):93-108.
Chicago/Turabian StyleSusana Díaz-Iglesias; Alicia Blanco-González; Carmen Orden-Cruz. 2021. "The progress of Corporate Social Responsibility from a Gender perspective through the Change Management." Harvard Deusto Business Research 10, no. 1: 93-108.
The article aims to analyze the cause–effect relationship between Brand Ethicality Perception (CPE), legitimacy and purchase intention during the COVID-19 first wave, taking into consideration the mediation effect of the country of residence. Data collection was based on a survey launched during the COVID-19 lockdown in Madrid and New York. To analyze the established hypotheses and to test the multigroup analysis, we applied a structural modelling with SmartPLS. The research contributes to the field of brand management, and specifically of ethical branding, since it will analyze how stakeholders’ expectations fulfillment is key to build a consistent and valued brand meaning in crisis’ situations, demonstrating that ethical behaviors are key for gaining corporate legitimacy and, therefore, for improving business performances.
Gregory Payne; Alicia Blanco-González; Giorgia Miotto; Cristina Del-Castillo. Consumer Ethicality Perception and Legitimacy: Competitive Advantages in COVID-19 Crisis. American Behavioral Scientist 2021, 1 .
AMA StyleGregory Payne, Alicia Blanco-González, Giorgia Miotto, Cristina Del-Castillo. Consumer Ethicality Perception and Legitimacy: Competitive Advantages in COVID-19 Crisis. American Behavioral Scientist. 2021; ():1.
Chicago/Turabian StyleGregory Payne; Alicia Blanco-González; Giorgia Miotto; Cristina Del-Castillo. 2021. "Consumer Ethicality Perception and Legitimacy: Competitive Advantages in COVID-19 Crisis." American Behavioral Scientist , no. : 1.
Purpose The aim of this paper is to measure the effects of universities' ethical management and positive impact on society affect the faculty engagement through the mediating effect of organizational legitimacy. Design/methodology/approach Engaged employees are characterized by better performance, increased productivity and by generating higher customer loyalty as well greater economic profit. The commitment to the organization they work for is affected by internal and external inputs. Among these, business ethics and corporate community outreach are key factors for improving employee engagement. The authors developed a survey that was distributed to professors of Spanish universities. To treat the data and test the proposed hypotheses, the authors applied structural equations through PLS-SEM. Findings This research contributes to the organizational management field literature and advises university administrators to adopt an ethical management style based on information transparency, accountability and faculty member involvement in the decision-making process in order to improve their engagement and, therefore, increasing student satisfaction, academic results and positive impact on the common good. Originality/value The novelty of the authors’ research stands in the inclusion of legitimacy as a mediation effect between business ethics and community outreach that affect employees' engagement and, specifically, faculty engagement.
Alicia Blanco-González; Cristina Del-Castillo-Feito; Giorgia Miotto. The influence of business ethics and community outreach on faculty engagement: the mediating effect of legitimacy in higher education. European Journal of Management and Business Economics 2021, ahead-of-p, 1 .
AMA StyleAlicia Blanco-González, Cristina Del-Castillo-Feito, Giorgia Miotto. The influence of business ethics and community outreach on faculty engagement: the mediating effect of legitimacy in higher education. European Journal of Management and Business Economics. 2021; ahead-of-p (ahead-of-p):1.
Chicago/Turabian StyleAlicia Blanco-González; Cristina Del-Castillo-Feito; Giorgia Miotto. 2021. "The influence of business ethics and community outreach on faculty engagement: the mediating effect of legitimacy in higher education." European Journal of Management and Business Economics ahead-of-p, no. ahead-of-p: 1.
Researchers highlighted the need to increase our understanding about the effect of sustainability practices on employees. In this work, we argue that organizational legitimacy has a mediating effect between sustainability practices and employee loyalty. This structural relationship is analyzed on employees of Spanish public universities. Our results confirm the existence of the mediating effect proposed. The lack of organizational legitimacy makes sustainability actions irrelevant for employees. Results expand our understanding about the effect of sustainability among employees. In addition, they provide new evidence for practitioners in order to focus on organizational legitimacy for a better sustainability implementation.
Gabriel Cachón‐Rodríguez; Alicia Blanco‐González; Camilo Prado‐Román; Francisco Diez‐Martin. Sustainability actions, employee loyalty, and the awareness: The mediating effect of organization legitimacy. Managerial and Decision Economics 2021, 1 .
AMA StyleGabriel Cachón‐Rodríguez, Alicia Blanco‐González, Camilo Prado‐Román, Francisco Diez‐Martin. Sustainability actions, employee loyalty, and the awareness: The mediating effect of organization legitimacy. Managerial and Decision Economics. 2021; ():1.
Chicago/Turabian StyleGabriel Cachón‐Rodríguez; Alicia Blanco‐González; Camilo Prado‐Román; Francisco Diez‐Martin. 2021. "Sustainability actions, employee loyalty, and the awareness: The mediating effect of organization legitimacy." Managerial and Decision Economics , no. : 1.
Organizational legitimacy is determined by individuals who observe and evaluate the organizations according to social models. Individuals validate their judgments according to their beliefs, values, and ethical norms, even if they privately disagree with them. However, society relies on the opinions of others to make decisions, looking for shared and common standards with which to compare their evaluations. Advances in the field of organizational legitimacy suggest that this is a multilevel variable, which depends on individual perception (at the micro level), as well as on the influence of collective actors (at the macro level) such as government, media, organizations’ social norms, trade associations, or opinion leaders. Nowadays, the most common way to measure legitimacy (at the macro level) has been based on the most relevant newspapers’ content analysis. However, the ever-changing new environment characterized by new media and online user-generated content affected the traditional media “authority” and influence in organizations’ legitimacy. Therefore, it is necessary to adapt the measurement of legitimacy to the evolution of the media, to the emergence of social networks and the large data generated on the web. Therefore, the objective of this research is to analyze the legitimacy at the micro level through surveys and at the macro level through the news published on Google.com. The results provide a more complete measurement of organizational legitimacy, allow the comparisons between the levels of individual and online legitimacy, and quantify how digitalization may influence variables related to ethics, such as legitimacy.
Alicia Blanco-González; Camilo Prado-Román; Francisco Díez-Martín; Giorgia Miotto. Individual Organizational Legitimacy vs Online Organizational Legitimacy. Progress in Ethical Practices of Businesses 2021, 207 -218.
AMA StyleAlicia Blanco-González, Camilo Prado-Román, Francisco Díez-Martín, Giorgia Miotto. Individual Organizational Legitimacy vs Online Organizational Legitimacy. Progress in Ethical Practices of Businesses. 2021; ():207-218.
Chicago/Turabian StyleAlicia Blanco-González; Camilo Prado-Román; Francisco Díez-Martín; Giorgia Miotto. 2021. "Individual Organizational Legitimacy vs Online Organizational Legitimacy." Progress in Ethical Practices of Businesses , no. : 207-218.
Although the field of organizational legitimacy is undergoing great advances, academics are still facing the challenge of its measurement. Currently, academics are focusing on improving and homogenizing legitimacy measurement systems at the micro level. However, measuring legitimacy at the macro level has not evolved according to the needs and possibilities provided by new technologies. This research aims to develop a new methodology to measure organizational legitimacy at the macro level, capable of processing large amounts of information. To this end, an analysis of the news content of the 50 companies that make up the EuroStoxx50 has been conducted for a full year. By doing so, we make three key contributions to managing organizational legitimacy. First, we provide a more complete and reliable measurement of organizational legitimacy thanks to mass information processing techniques, providing a technology-based solution to the obsolescence problem of legitimacy evaluation models at the macro level. Second, we provide empirical evidence of the relationship between legitimacy and organizational success based on the analysis of mass information. Third, we show evidence that a bias is introduced in the measurement of legitimacy due to the use of different sources for this purpose.
Adrián López-Balboa; Alicia Blanco-González; Francisco Díez-Martín; Camilo Prado-Román. Macro Level Measuring of Organization Legitimacy: Its Implication for Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity 2021, 7, 53 .
AMA StyleAdrián López-Balboa, Alicia Blanco-González, Francisco Díez-Martín, Camilo Prado-Román. Macro Level Measuring of Organization Legitimacy: Its Implication for Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity. 2021; 7 (1):53.
Chicago/Turabian StyleAdrián López-Balboa; Alicia Blanco-González; Francisco Díez-Martín; Camilo Prado-Román. 2021. "Macro Level Measuring of Organization Legitimacy: Its Implication for Open Innovation." Journal of Open Innovation: Technology, Market, and Complexity 7, no. 1: 53.
The purpose of this research is to analyze the influence of the state legitimacy on of the different countries’ entrepreneurial activity’s development, the opportunities’ perception and the entrepreneurship’s motivations. This paper is set into the research field which analyze how the institutional environment influence entrepreneurship in different countries. Research framework has been built based on the Institutional Theory. To develop the model we use a set of data extracted from the European Social Survey and the Global Entrepreneurship Monitor about 28 European countries and we analyze them through Partial Least Squares-Structural Equation Modeling. Results show that state’s legitimacy influences the level of entrepreneurship in the different countries and the perception of the entrepreneurial opportunities and chances. Besides, the research shows that, in the scenario of the most legitimated countries, entrepreneurial activities is related to the need of self-employment. Based on the Institutional Theory, this research provide relevant contributions in the research field about entrepreneurship and countries’ institutions. From a practical point of view, the research shows ideas on how policymakers can improve entrepreneurial activity managing state legitimacy. Furthermore, the results provide new contributions in the research on the influence of the institutional context on the states entrepreneurial activity, providing an analysis and a comparison of the differences between countries, based on institutional theory.
Francisco Díez-Martín; Alicia Blanco-González; Giorgia Miotto. The impact of state legitimacy on entrepreneurial activity. International Entrepreneurship and Management Journal 2021, 1 -21.
AMA StyleFrancisco Díez-Martín, Alicia Blanco-González, Giorgia Miotto. The impact of state legitimacy on entrepreneurial activity. International Entrepreneurship and Management Journal. 2021; ():1-21.
Chicago/Turabian StyleFrancisco Díez-Martín; Alicia Blanco-González; Giorgia Miotto. 2021. "The impact of state legitimacy on entrepreneurial activity." International Entrepreneurship and Management Journal , no. : 1-21.
Universities, as organizations that must compete to attract resources, faculty, and students, also strive to implement quality policies and ethical standards. This attempt to improve also involves the management of intangible assets, which to date were not considered by this type of organization (reputation, image and legitimacy). With the aim of validating whether the universities with ethical codes and deontology subjects in their study plans are also positively perceived by students and professors, we carried out an empirical study at the Rey Juan Carlos University. The results provide valuable information for decision-making and communication of the actions carried out by the university, highlighting that a greater effort is necessary so that the effort of a university to consider itself ethical translates into its positive perception in its groups of close interest. Resumen Las universidades, como organizaciones que deben competir para atraer recursos, profesores y estudiantes, también se esfuerzan por implementar políticas de calidad y estándares éticos. Este intento por mejorar también implica la gestión de activos intangibles, que hasta la fecha no eran considerados por este tipo de organizaciones (reputación, imagen y legitimidad). Con el objetivo de validar si las universidades con códigos éticos y asignaturas de deontología en sus planes de estudios también son percibidas positivamente por estudiantes y profesores, realizamos un estudio empírico en la Universidad Rey Juan Carlos. Los resultados aportan información valiosa para la toma de decisiones y la comunicación de las acciones que realiza la universidad, pone de relieve que es necesario un mayor esfuerzo para que el esfuerzo de una universidad por considerarse ética se traduzca en su percepción positiva en sus grupos de interés cercanos.
Rafael Delgado-Alemany; Maria Angeles Revilla-Camacho; Alicia Blanco-González. IS A UNIVERSITY COMMITTED TO ETHICS PERCEIVED AS AN HONEST, APPROPRIATE AND PROPERLY MANAGED ORGANIZATION? Journal of Management and Business Education 2020, 12 -32.
AMA StyleRafael Delgado-Alemany, Maria Angeles Revilla-Camacho, Alicia Blanco-González. IS A UNIVERSITY COMMITTED TO ETHICS PERCEIVED AS AN HONEST, APPROPRIATE AND PROPERLY MANAGED ORGANIZATION? Journal of Management and Business Education. 2020; ():12-32.
Chicago/Turabian StyleRafael Delgado-Alemany; Maria Angeles Revilla-Camacho; Alicia Blanco-González. 2020. "IS A UNIVERSITY COMMITTED TO ETHICS PERCEIVED AS AN HONEST, APPROPRIATE AND PROPERLY MANAGED ORGANIZATION?" Journal of Management and Business Education , no. : 12-32.
The objective of this paper is to analyse the relationship between corporate identity and loyalty in a public institution of higher education in an institutional crisis context. Moreover, the aim is to study the possible moderating effect that brand identification can have on this relationship. The information required to conduct the empirical analysis was obtained from an online survey. Data processing was carried out using the PLS‐SEM technique. The results obtained show that in an institutional crisis context, corporate identity influences university loyalty positively and significantly. However, it is detected that brand identification moderates the relationship between corporate identity and loyalty positively and significantly in an institutional crisis situation. In addition, we also observe that this moderating effect is greater in students than in graduates. It is considered a useful contribution, as it is one of the first studies in which the proposed relationships are analysed in an institutional crisis context. In addition, there is a concern about investigating the possible existence of the moderating role exerted by brand identification and if there are significant differences between students and graduates in this moderating effect. Significant practical implications arise from the results of this work, which can be particularly useful for managers of the type of organizations analysed.
Gabriel Cachón‐Rodríguez; Camilo Prado‐Román; Alicia Blanco‐González. The relationship between corporate identity and university loyalty: The moderating effect of brand identification in managing an institutional crisis. Journal of Contingencies and Crisis Management 2020, 1 .
AMA StyleGabriel Cachón‐Rodríguez, Camilo Prado‐Román, Alicia Blanco‐González. The relationship between corporate identity and university loyalty: The moderating effect of brand identification in managing an institutional crisis. Journal of Contingencies and Crisis Management. 2020; ():1.
Chicago/Turabian StyleGabriel Cachón‐Rodríguez; Camilo Prado‐Román; Alicia Blanco‐González. 2020. "The relationship between corporate identity and university loyalty: The moderating effect of brand identification in managing an institutional crisis." Journal of Contingencies and Crisis Management , no. : 1.
Even though the Spanish Constitution establishes that Spain is structured into Autonomous Communities and that the principles of solidarity and subsidiarity govern the relationship between the different regions, very often Spanish media publish news about territorial inequality, conflicts, and independency velleity. The objective of this investigation, avoiding digging into the reasons for these claims, is to identify whether the region of residence influences the legitimacy of the Spanish state. The legitimacy of the state is the degree of citizen’s support to the institutions. This support ensures the law compliance, the proper functioning of the country and citizen commitment with the social system. State’s legitimacy is very much linked with the trust on politics and politicians. In the regions characterized by independency issues and conflicts, state’s legitimacy will be limited, and the perception of the state’s meaning and power will be more fragile and instable. The effective and appropriate management of the state and the relevancy of the central politics would be complex in these regions and, finally, regional inequality and fragmentation will increase. To achieve this research objective, we carried out an analysis of the state’s legitimacy of each Spanish region considering the data extracted from the European Social Survey. The results of this research provide valuable information useful for regional political decision making and dig into the reasons why regional conflicts are rooted in the state’s institutions.
Alicia Blanco-González; Giorgia Miotto; Francisco Díez-Martín. Politics and Regionality: Does Region of Residence Affect the State’s Legitimacy? American Behavioral Scientist 2020, 65, 465 -481.
AMA StyleAlicia Blanco-González, Giorgia Miotto, Francisco Díez-Martín. Politics and Regionality: Does Region of Residence Affect the State’s Legitimacy? American Behavioral Scientist. 2020; 65 (3):465-481.
Chicago/Turabian StyleAlicia Blanco-González; Giorgia Miotto; Francisco Díez-Martín. 2020. "Politics and Regionality: Does Region of Residence Affect the State’s Legitimacy?" American Behavioral Scientist 65, no. 3: 465-481.
An organization acquires legitimacy when it operates in an appropriate and desirable manner, satisfying the stakeholders' needs and expectations. Stakeholders claim to business schools sustainable and responsible management, knowledge transfer and research. In the last years, business schools adopted Corporate Social Responsibility as guideline of an integrated and holistic approach for their legitimation process. The aim of this research is to understand how business schools are reacting to the criticism that affects them and how they are reshaping their strategies in order to fulfill stakeholders' expectations, and to confirm which UN Sustainable Development Goals are the most cited in the sustainability reports of the best business schools in the world. We perform a content analysis of the latest sustainability reports published by the top 50 business schools, analyzing the 17 UN Sustainable Development Goals. We highlight that business schools focus social responsibility strategies mainly to define the professional standards to train future leaders qualified to manage organizations with a social, economic and environmental positive impact for all the stakeholders and capable to shape a better world.
Giorgia Miotto; Alicia Blanco-González; Francisco Díez-Martín. Top business schools legitimacy quest through the Sustainable Development Goals. Heliyon 2020, 6, 1 .
AMA StyleGiorgia Miotto, Alicia Blanco-González, Francisco Díez-Martín. Top business schools legitimacy quest through the Sustainable Development Goals. Heliyon. 2020; 6 (11):1.
Chicago/Turabian StyleGiorgia Miotto; Alicia Blanco-González; Francisco Díez-Martín. 2020. "Top business schools legitimacy quest through the Sustainable Development Goals." Heliyon 6, no. 11: 1.
The existence of ethical and deontological codes is a reality integrated in highly competitive sectors, such as the medical sector or the legal profession. Most studies on ethics and deontology focus on the way in which they are communicated and their effectiveness. However, no special interest has been paid to the existence, application and content of ethics and deontology in the university sector and its relationship with the transmission of ethical and deontological principles to students. Professionals, employees and managers who will play their role in society, perform their work in companies or develop strategic plans, are trained at universities, which must play an important role in the ethical and deontological training of future social actors. Therefore, it is necessary to respond to whether public universities have codes of ethics and whether the fact of having these codes implies a greater commitment to the inclusion of ethical values in their training programs. To this end, Spanish public universities are analyzed and the results, which are grouped by areas of knowledge, are presented. The results achieved provide useful insight for university managers concerned with implementing ethical and responsible policies.
Rafael Delgado-Alemany; Alicia Blanco-González; Francisco Díez-Martín. Ethics and Deontology in Spanish Public Universities. Education Sciences 2020, 10, 259 .
AMA StyleRafael Delgado-Alemany, Alicia Blanco-González, Francisco Díez-Martín. Ethics and Deontology in Spanish Public Universities. Education Sciences. 2020; 10 (9):259.
Chicago/Turabian StyleRafael Delgado-Alemany; Alicia Blanco-González; Francisco Díez-Martín. 2020. "Ethics and Deontology in Spanish Public Universities." Education Sciences 10, no. 9: 259.
Nowadays, social sustainability and corporate social responsibility (CSR) are becoming more relevant, however, a series of inconsistencies emerge from existent literature. Due to its complexity and sensitiveness, social sustainability is difficult to implement and measure, while social issues receive less attention in CSR operational plans in comparison to environmental factors. This study contributes to an under‐researched topic in the literature by providing a framework for developing CSR practices in the food value chains from a social perspective. Findings recommend different ways to measure social issues and identify communication and transparency as central elements to demonstrate a company's effort. This process requires the commitment of all actors, not only companies, but also stakeholders and governmental bodies involved in FVCs to ensure social sustainability. The academia has also a major role on standardizing how to measure it. Finally, this paper offers a series of practical recommendations to ensure good social practices along the FVC.
Mariana Toussaint; Pablo Cabanelas; Alicia Blanco‐González. Social sustainability in the food value chain: An integrative approach beyond corporate social responsibility. Corporate Social Responsibility and Environmental Management 2020, 28, 103 -115.
AMA StyleMariana Toussaint, Pablo Cabanelas, Alicia Blanco‐González. Social sustainability in the food value chain: An integrative approach beyond corporate social responsibility. Corporate Social Responsibility and Environmental Management. 2020; 28 (1):103-115.
Chicago/Turabian StyleMariana Toussaint; Pablo Cabanelas; Alicia Blanco‐González. 2020. "Social sustainability in the food value chain: An integrative approach beyond corporate social responsibility." Corporate Social Responsibility and Environmental Management 28, no. 1: 103-115.
El objetivo de este artículo es analizar el impacto de la certificación en las normas de sistemas de gestión ISO 9001 e ISO 14001 y de su implementación en un sistema integrado de gestión (SIG) sobre la legitimidad y la reputación de las organizaciones, así como contrastar la influencia de dichos activos intangibles en el rendimiento financiero. Como complemento a este objetivo se estudió la posible relación bidireccional entre los dos activos intangibles. Para ello se han seleccionado las empresas del IBEX-35, y se ha utilizado una modelización estructural con PLS. Los resultados evidencian una influencia positiva entre la certificación con la legitimidad y con la reputación, entre la integración de los sistemas de gestión con la legitimidad, y entre la legitimidad y la reputación con el rendimiento financiero. Sin embargo, no se ha podido evidenciar la relación entre la integración de los dos sistemas de gestión con la reputación. Se concluye que la implementación en las organizaciones de manera independiente o integrada de normas ISO 9001 e ISO 14001 va a permitir responder a las empresas a las expectativas del entorno y grupos sociales, mejorando tanto su legitimidad como su reputación.
Natalia Orviz Martínez; Alicia Blanco González; Cristina Del Castillo Feito. Legitimidad y reputación corporativa: estudio a partir de normas de sistemas de gestión ISO. Revista Venezolana de Gerencia 2020, 25, 976 -994.
AMA StyleNatalia Orviz Martínez, Alicia Blanco González, Cristina Del Castillo Feito. Legitimidad y reputación corporativa: estudio a partir de normas de sistemas de gestión ISO. Revista Venezolana de Gerencia. 2020; 25 (91):976-994.
Chicago/Turabian StyleNatalia Orviz Martínez; Alicia Blanco González; Cristina Del Castillo Feito. 2020. "Legitimidad y reputación corporativa: estudio a partir de normas de sistemas de gestión ISO." Revista Venezolana de Gerencia 25, no. 91: 976-994.
Purpose – The aim of the investigation is to examine the effect of communication on the legitimacy and performance of organizations. The research framework was built based on Institutional Theory. Design/methodology/approach – The data were collected from 613 surveys of patients and health personnel of public hospitals in Madrid (Spain) and analyzed through partial least squares structural equation modeling (PLS-SEM). The questionnaires were anonymous. No identification data or biomedical data were requested. Findings – The results confirm the existence of a positive effect between communication and organizational legitimacy. They also indicate that the effect produced by communication on organizational performance is considerably greater than that produced by organizational legitimacy. The findings provide new knowledge on communication as an antecedent of organizational legitimacy. From a practical point of view, the research provides ideas on how hospital managers can improve their performance through communication management and organizational legitimacy. Originality/value – New evidence of the effects of communication on the legitimacy and performance of organizations is provided. The effect and the predictive relevance of legitimacy in relation on the performance of organizations are also identified.
Camilo Prado-Roman; Francisco Diez-Martin; Alicia Blanco-Gonzalez. The effect of communication on the legitimacy and performance of organizations. Review of Business Management 2020, 22, 565 -581.
AMA StyleCamilo Prado-Roman, Francisco Diez-Martin, Alicia Blanco-Gonzalez. The effect of communication on the legitimacy and performance of organizations. Review of Business Management. 2020; 22 (3):565-581.
Chicago/Turabian StyleCamilo Prado-Roman; Francisco Diez-Martin; Alicia Blanco-Gonzalez. 2020. "The effect of communication on the legitimacy and performance of organizations." Review of Business Management 22, no. 3: 565-581.
This research aims to analyze the contribution of social responsibility to the work involvement of employees through its influence on social capital, legitimacy and loyalty and which entail benefits for the organization such as its survival and its competitive advantage. The data for the empirical analysis were obtained through an online survey in the field of higher education. The data was processed using the structural equations technique (PLS‐SEM). The findings show that, social responsibility significantly influences employees' organizational legitimacy. Social responsibility does not have a positive effect on employees' social capital directly, but through legitimacy. Social capital has a positive influence on employees' loyalty. Managers must make the social responsibility actions known to their employees and should involve them in these actions. This study is an original contribution in assessing the positive effects of social responsibility on social capital, legitimacy, and loyalty from the point of view of employees.
Alicia Blanco‐Gonzalez; Francisco Diez-Martin; Gabriel Cachón‐Rodríguez; Camilo Prado‐Román. Contribution of social responsibility to the work involvement of employees. Corporate Social Responsibility and Environmental Management 2020, 27, 2588 -2598.
AMA StyleAlicia Blanco‐Gonzalez, Francisco Diez-Martin, Gabriel Cachón‐Rodríguez, Camilo Prado‐Román. Contribution of social responsibility to the work involvement of employees. Corporate Social Responsibility and Environmental Management. 2020; 27 (6):2588-2598.
Chicago/Turabian StyleAlicia Blanco‐Gonzalez; Francisco Diez-Martin; Gabriel Cachón‐Rodríguez; Camilo Prado‐Román. 2020. "Contribution of social responsibility to the work involvement of employees." Corporate Social Responsibility and Environmental Management 27, no. 6: 2588-2598.
As a result of growing interest in the relationship between organizational legitimacy and survival, the flow of publications in the field makes it difficult to maintain a birds-eye view of the multiple lines of research. The purpose of this study is to map the intellectual structure of current scholarship on organizational legitimacy. Through the study of bibliometric co-citations, we identify the most active research areas in organizational legitimacy, their sub-disciplinary composition, patterns of interrelationship, the most influential subject matters and transformative discoveries. This paper contributes to the literature on organizational legitimacy by facilitating quick understanding of the intellectual structure of the field and identifying future lines of research.
Francisco Díez-Martín; Alicia Blanco-González; Camilo Prado-Román. The intellectual structure of organizational legitimacy research: a co-citation analysis in business journals. Review of Managerial Science 2020, 15, 1007 -1043.
AMA StyleFrancisco Díez-Martín, Alicia Blanco-González, Camilo Prado-Román. The intellectual structure of organizational legitimacy research: a co-citation analysis in business journals. Review of Managerial Science. 2020; 15 (4):1007-1043.
Chicago/Turabian StyleFrancisco Díez-Martín; Alicia Blanco-González; Camilo Prado-Román. 2020. "The intellectual structure of organizational legitimacy research: a co-citation analysis in business journals." Review of Managerial Science 15, no. 4: 1007-1043.
Higher education institutions operate in a highly competitive sector where attracting resources has become a complicated task. Intangible assets such as image, legitimacy, and reputation have been considered as crucial elements for the survival and success of organizations. Within the literature, authors have highlighted their relevance; however, the differences and relationships between these variables remains unclear. Under these circumstances, the aim of this paper is to measure the relationship between image, legitimacy, and reputation in the Public University as part of a sustainable strategy. This evaluation will be made considering students’ and professors’ perceptions to compare the results because many authors have highlighted the complexity of managing the relationship with these groups and obtaining positive assessments due to their diverse characteristics. To meet this objective, a review on the literature will be carried out, followed by analysis of the results obtained through a survey distribution. To treat the data, PLS-SEM (Partial Least Square) was used, and the corresponding measurement invariance of composite method (MICOM) and multigroup analysis (MGA) was carried out. The results confirm the proposed hypotheses on the relationship between the three variables; however, the moderating effect of the stakeholder group was not confirmed. The findings provide additional empirical evidence on the relationship between the considered variables as well as on considering more than one stakeholder group for the analysis. Managers could apply this information to improve their university´s image, reputation, and legitimacy.
Cristina Del-Castillo-Feito; Alicia Blanco-González; Rafael Delgado-Alemany. The Relationship between Image, Legitimacy, and Reputation as a Sustainable Strategy: Students’ Versus Professors’ Perceptions in the Higher Education Sector. Sustainability 2020, 12, 1189 .
AMA StyleCristina Del-Castillo-Feito, Alicia Blanco-González, Rafael Delgado-Alemany. The Relationship between Image, Legitimacy, and Reputation as a Sustainable Strategy: Students’ Versus Professors’ Perceptions in the Higher Education Sector. Sustainability. 2020; 12 (3):1189.
Chicago/Turabian StyleCristina Del-Castillo-Feito; Alicia Blanco-González; Rafael Delgado-Alemany. 2020. "The Relationship between Image, Legitimacy, and Reputation as a Sustainable Strategy: Students’ Versus Professors’ Perceptions in the Higher Education Sector." Sustainability 12, no. 3: 1189.
Globalization, rankings, and the decrease of public funding have created a highly competitive environment for public universities. Internal and external stakeholders increasingly demand better results in term of research, teaching, knowledge transfer, employability, and community outreach. In this new landscape, intangible assets such as reputation and legitimacy are key factors for gaining a sustained competitive advantage. And yet, here remains a lack of clarity about these variables and their relationships. This research aims to increase our understanding of the field by measuring how reputation, by way of its influence on legitimacy, can create a sustained competitive advantage for public universities. We measure reputation and legitimacy by surveying 509 professors from 47 different Spanish universities, considering pragmatic, moral and cognitive legitimacy types and analyze reputation in terms of performance, innovation, citizenship, services, governance, and workplace climate. According to faculty members, a university’s reputation has a significative and positive effect on its legitimacy.
Giorgia Miotto; Cristina Del-Castillo-Feito; Alicia Blanco-González. Reputation and legitimacy: Key factors for Higher Education Institutions’ sustained competitive advantage. Journal of Business Research 2019, 112, 342 -353.
AMA StyleGiorgia Miotto, Cristina Del-Castillo-Feito, Alicia Blanco-González. Reputation and legitimacy: Key factors for Higher Education Institutions’ sustained competitive advantage. Journal of Business Research. 2019; 112 ():342-353.
Chicago/Turabian StyleGiorgia Miotto; Cristina Del-Castillo-Feito; Alicia Blanco-González. 2019. "Reputation and legitimacy: Key factors for Higher Education Institutions’ sustained competitive advantage." Journal of Business Research 112, no. : 342-353.