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Dr. alberto sardi
University of Turin

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0 Healthcare
0 Performance Management
0 Performance Measurement
0 Sustainability
0 System Dynamics

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Earlycite article
Published: 11 May 2021 in International Journal of Productivity and Performance Management
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Purpose The literature highlights the key role of human resource management in developing effective organizational performance measurement and management. To understand the state of the art of this role, the paper reviews the literature on human resource management in the performance measurement and management domain. Design/methodology/approach The paper conducts a bibliometric literature review on 1,252 articles to identify the prevailing research trends and the conceptual structure of human resource management in the performance measurement and management domain. Findings The study highlights a growing number of publications and four themes related to human resource management in performance measurement and management. It also underlines the shift from static to the dynamic performance measurement and management systems within organization which is expected to be more suited to current and future contexts. Practical implications The paper highlights the need to manage the identified themes as strategic organizational assets and further develop the strategic dimension of human resource management practices leveraging on project management and information systems. Originality/value The paper goes beyond the traditional focus on performance appraisal of human resource management studies and assumes the challenge of connecting two research fields: human resource management and performance measurement and management.

ACS Style

Patrizia Garengo; Alberto Sardi; Sai Sudhakar Nudurupati. Human resource management (HRM) in the performance measurement and management (PMM) domain: a bibliometric review. International Journal of Productivity and Performance Management 2021, ahead-of-p, 1 .

AMA Style

Patrizia Garengo, Alberto Sardi, Sai Sudhakar Nudurupati. Human resource management (HRM) in the performance measurement and management (PMM) domain: a bibliometric review. International Journal of Productivity and Performance Management. 2021; ahead-of-p (ahead-of-p):1.

Chicago/Turabian Style

Patrizia Garengo; Alberto Sardi; Sai Sudhakar Nudurupati. 2021. "Human resource management (HRM) in the performance measurement and management (PMM) domain: a bibliometric review." International Journal of Productivity and Performance Management ahead-of-p, no. ahead-of-p: 1.

Earlycite article
Published: 06 October 2020 in International Journal of Productivity and Performance Management
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PurposeSince the 1980s, performance measurement and management (PMM) has been described as an essential element of new public management (NPM) reforms. The purpose of this paper is to provide an overview of the current state of the art and future research opportunities for PMM in public sector management.Design/methodology/approachThe paper carried out a bibliometric literature review using two main techniques named (1) performance analysis and (2) science mapping techniques. It investigated the academic research area describing the main publications' trend, the conceptual structure and its evolution from 1996 to 2019.FindingsThe results highlighted the growing relevance of PMM research in public organisations and confirmed a great interest of the business, management and accounting literature on PMM in public sector management. Furthermore, the results also described a conceptual structure of the public PMM literature analysed and its evolution being too generic to answer public organisations' needs. The results identified five main research gaps and research opportunities.Originality/valueAlthough the adoption of rigorous bibliometric techniques was recognised as being useful for assessing the academic research study, the paper describes the business, management and accounting literature contributing to new theoretical and practical future opportunities.

ACS Style

Patrizia Garengo; Alberto Sardi. Performance measurement and management in the public sector: state of the art and research opportunities. International Journal of Productivity and Performance Management 2020, ahead-of-p, 1 .

AMA Style

Patrizia Garengo, Alberto Sardi. Performance measurement and management in the public sector: state of the art and research opportunities. International Journal of Productivity and Performance Management. 2020; ahead-of-p (ahead-of-p):1.

Chicago/Turabian Style

Patrizia Garengo; Alberto Sardi. 2020. "Performance measurement and management in the public sector: state of the art and research opportunities." International Journal of Productivity and Performance Management ahead-of-p, no. ahead-of-p: 1.

Review
Published: 27 August 2020 in Sustainability
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The current world challenges include issues such as infectious disease pandemics, environmental health risks, food safety, and crime prevention. Through this article, a special emphasis is given to one of the main challenges in the healthcare sector during the COVID-19 pandemic, the cyber risk. Since the beginning of the Covid-19 pandemic, the World Health Organization has detected a dramatic increase in the number of cyber-attacks. For instance, in Italy the COVID-19 emergency has heavily affected cybersecurity; from January to April 2020, the total of attacks, accidents, and violations of privacy to the detriment of companies and individuals has doubled. Using a systematic and rigorous approach, this paper aims to analyze the literature on the cyber risk in the healthcare sector to understand the real knowledge on this topic. The findings highlight the poor attention of the scientific community on this topic, except in the United States. The literature lacks research contributions to support cyber risk management in subject areas such as Business, Management and Accounting; Social Science; and Mathematics. This research outlines the need to empirically investigate the cyber risk, giving a practical solution to health facilities.

ACS Style

Alberto Sardi; Alessandro Rizzi; Enrico Sorano; Anna Guerrieri. Cyber Risk in Health Facilities: A Systematic Literature Review. Sustainability 2020, 12, 7002 .

AMA Style

Alberto Sardi, Alessandro Rizzi, Enrico Sorano, Anna Guerrieri. Cyber Risk in Health Facilities: A Systematic Literature Review. Sustainability. 2020; 12 (17):7002.

Chicago/Turabian Style

Alberto Sardi; Alessandro Rizzi; Enrico Sorano; Anna Guerrieri. 2020. "Cyber Risk in Health Facilities: A Systematic Literature Review." Sustainability 12, no. 17: 7002.

Earlycite article
Published: 27 June 2020 in Measuring Business Excellence
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Purpose The literature highlights the relevance of performance measurement and management system in small and medium enterprises (SMEs) to face the current competitive environment. However, a number of studies investigate how performance measurement and management system is effective for evolving and how contingency factors could influence this change. Newer experiences are sporadic and rarely investigated by researchers and practitioners. The purpose of this study is to identify the feasible evolutionary path of performance measurement and management system in leading SMEs to respond to current business challenges. Furthermore, it aims to contribute to the understanding of the role of key contingency factors influencing this evolution. Design/methodology/approach A longitudinal case study, based on retrospective and real-time investigations, is performed to investigate the primary evolutions of the performance measurement and management system and its key determinants. Findings The findings highlight two evolution paths, increasing the maturity of performance measurement. The first path highlights a strong command and control of performance management; the second path shows a democratic and participative of performance management. Moreover, management information system, organizational culture and management style are highlighted as key contingency factors in the change of performance management. Originality/value The authors contribute to knowledge in performance measurement field, showing how the efforts for developing performance measurement and management system in a leading SME could determine two different evolutionary paths. Furthermore, the paper describes the increasing role of organizational culture, management style and management information system in performance management evolution, as well as the relevance of online chats and social media in performance management activities.

ACS Style

Alberto Sardi; Enrico Sorano; Alberto Ferraris; Patrizia Garengo. Evolutionary paths of performance measurement and management system: the longitudinal case study of a leading SME. Measuring Business Excellence 2020, 24, 495 -510.

AMA Style

Alberto Sardi, Enrico Sorano, Alberto Ferraris, Patrizia Garengo. Evolutionary paths of performance measurement and management system: the longitudinal case study of a leading SME. Measuring Business Excellence. 2020; 24 (4):495-510.

Chicago/Turabian Style

Alberto Sardi; Enrico Sorano; Alberto Ferraris; Patrizia Garengo. 2020. "Evolutionary paths of performance measurement and management system: the longitudinal case study of a leading SME." Measuring Business Excellence 24, no. 4: 495-510.

Earlycite article
Published: 20 June 2020 in Measuring Business Excellence
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Purpose Current literature recognised big data as a digital revolution affecting all organisational processes. To obtain a competitive advantage from the use of big data, an efficient integration in a performance measurement system (PMS) is needed, but it is still a “great challenge” in performance measurement research. This paper aims to review the big data and performance measurement studies to identify the publications’ trends and future research opportunities. Design/methodology/approach The authors reviewed 873 documents on big data and performance carrying out an extensive bibliometric analysis using two main techniques, i.e. performance analysis and science mapping. Findings Results point to a significant increase in the number of publications on big data and performance, highlighting a shortage of studies on business, management and accounting areas, and on how big data can improve performance measurement. Future research opportunities are identified. They regard the development of further research to explain how performance measurement field can effectively integrate big data into a PMS and describe the main themes related to big data in performance measurement literature. Originality/value This paper gives a holistic view of big data and performance measurement research through the inclusion of numerous contributions on different research streams. It also encourages further study for developing concrete tools.

ACS Style

Alberto Sardi; Enrico Sorano; Valter Cantino; Patrizia Garengo. Big data and performance measurement research: trends, evolution and future opportunities. Measuring Business Excellence 2020, ahead-of-p, 1 .

AMA Style

Alberto Sardi, Enrico Sorano, Valter Cantino, Patrizia Garengo. Big data and performance measurement research: trends, evolution and future opportunities. Measuring Business Excellence. 2020; ahead-of-p (ahead-of-p):1.

Chicago/Turabian Style

Alberto Sardi; Enrico Sorano; Valter Cantino; Patrizia Garengo. 2020. "Big data and performance measurement research: trends, evolution and future opportunities." Measuring Business Excellence ahead-of-p, no. ahead-of-p: 1.

Earlycite article
Published: 16 June 2020 in Employee Relations
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Purpose Literature identifies the key relevance of human resource management (HRM) in the creation of an organisational performance measurement and management system, while, in practice, small and medium-sized enterprises (SMEs) continue to prioritise financial and operational aspects. This study aims to identify the main characteristics that typify an advanced performance measurement and management system in SMEs, according to the literature dedicated to performance measurement and HRM. Design/methodology/approach Through a multiple-case study methodology, the research deeply investigates four European SMEs. Empirical data were collected through interviews, company documents and direct observations. Then, within- and cross-case analysis were implemented to analyse the data. Findings In designing organisational performance measurement and management systems in SMEs, HRM emerges as essential in supporting the enhancement of the maturity of performance measurement and the improvement of performance management. Through a framework based on the relevant literature, this research identifies three conceptual propositions that highlight the main characteristics that typify advanced performance measurement and management systems in SMEs. Research limitations/implications The research identifies a conceptual framework suitable to investigate empirically the role of HRM in developing performance measurement and management systems at SMEs, and it lays the foundation for future broader empirical studies in this field. Originality/value This paper underlines HRM as an important driver in the creation of organisational performance measurement and management systems. Moreover, it suggests some key characteristics that such a system should develop to be effective in the target enterprises.

ACS Style

Alberto Sardi; Enrico Sorano; Patrizia Garengo; Alberto Ferraris. The role of HRM in the innovation of performance measurement and management systems: a multiple case study in SMEs. Employee Relations 2020, 43, 589 -606.

AMA Style

Alberto Sardi, Enrico Sorano, Patrizia Garengo, Alberto Ferraris. The role of HRM in the innovation of performance measurement and management systems: a multiple case study in SMEs. Employee Relations. 2020; 43 (2):589-606.

Chicago/Turabian Style

Alberto Sardi; Enrico Sorano; Patrizia Garengo; Alberto Ferraris. 2020. "The role of HRM in the innovation of performance measurement and management systems: a multiple case study in SMEs." Employee Relations 43, no. 2: 589-606.

Review
Published: 15 November 2019 in Sustainability
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Public organizations need innovative approaches for managing common goods and to explain the dynamics linking the (re)generation of common goods and organizational performance. Although system dynamics is recognised as a useful approach for managing common goods, public organizations rarely adopt the system dynamics for this goal. The paper aims to review the literature on the system dynamics and its recent application, known as dynamic performance management, to highlight the state of the art and future opportunities on the management of common goods. The authors analyzed 144 documents using a systematic literature review. The results obtained outline a fair number of documents, countries and journals involving the study of system dynamics, but do not cover sufficient research on the linking between the (re)generation of common goods and organizational performance. This paper outlines academic and practical contributions. Firstly, it contributes to the theory of common goods. It provides insight for linking the management of common goods and organizational performance through the use of dynamic performance management approach. Furthermore, it shows scholars the main research opportunities. Secondly, it indicates to practitioners the documents providing useful ideas on the adoption of system dynamics for managing common goods.

ACS Style

Alberto Sardi; Enrico Sorano. Dynamic Performance Management: An Approach for Managing the Common Goods. Sustainability 2019, 11, 6435 .

AMA Style

Alberto Sardi, Enrico Sorano. Dynamic Performance Management: An Approach for Managing the Common Goods. Sustainability. 2019; 11 (22):6435.

Chicago/Turabian Style

Alberto Sardi; Enrico Sorano. 2019. "Dynamic Performance Management: An Approach for Managing the Common Goods." Sustainability 11, no. 22: 6435.

Journal article
Published: 14 January 2019 in International Journal of Productivity and Performance Management
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Purpose Literature describes the transformation process of employees’ individual competences into firm-specific competences as a great challenge in the performance management and management field. Recently, to favor the transformation of competences, some companies have adopted enterprise social networking (ESN). However, not enough studies support the understanding of its role in performance management and measurement and scant attention is given to the inclusion of competences in a holistic performance measurement and management system (PMMS). To help close this gap, the purpose of this paper is to develop knowledge on the role of ESN in measurement and management of competences to favor the development of a holistic PMMS. Design/methodology/approach The research adopts a multiple case study methodology using a qualitative meta-analysis. It investigates 32 multinational companies by case studies available in the scientific literature. Findings The results highlight the use of ESN as a relevant support for the development of a holistic PMMS based on a high maturity in performance measurement and a democratic and participative approach in performance management. ESN provides real-time data collection, analysis and reports that encourage a democratic and participative performance management. It facilitates relationships, knowledge sharing and favors a high maturity performance measurement. Originality/value The paper provides implications for theory, practice and society. First, the paper rationalizes the impact of ESN usage on performance measurement and management. Second, it offers new knowledge supporting practitioners in the development of holistic PMMS. Third, it highlights that ESN favors people in self-expression of own capacity, sharing artwork and knowledge on specific topics.

ACS Style

Alberto Sardi; Patrizia Garengo; Umit Bititci. Measurement and management of competences by enterprise social networking. International Journal of Productivity and Performance Management 2019, 68, 109 -126.

AMA Style

Alberto Sardi, Patrizia Garengo, Umit Bititci. Measurement and management of competences by enterprise social networking. International Journal of Productivity and Performance Management. 2019; 68 (1):109-126.

Chicago/Turabian Style

Alberto Sardi; Patrizia Garengo; Umit Bititci. 2019. "Measurement and management of competences by enterprise social networking." International Journal of Productivity and Performance Management 68, no. 1: 109-126.