The Italian food movement shows some peculiarities of meeting consumer demand in the foodservice subsector where innovation is considered strategic to meet targets and reach goals. A particular kind of innovation is the return to tradition by enhancement of the territory, e.g., reinstating local recipes and local gastronomy or high-quality local raw materials. Some entrepreneurs are redefining the fast-food service, providing foodstuffs through a short supply chain. The aim of this paper is to identify the different hamburger foodservices operating in North-West Italy and address their diverse peculiarities. A sample of 11 hamburger restaurants was identified, a mystery shopping analysis was implemented to collect information on the foodservice phenomenon, and a Business Model Canvas was carried out to compare different foodservices. The results consider two different hamburger foodservices, i.e., International Hamburger Foodservice (IHF) and Local Hamburger Foodservice (LHF), the former concentrating mainly on customer service, human resource management, and operations management, and the latter focussing on high product quality in terms of materials and psychology, plus selection of local raw materials and ingredients, supporting the local economy and businesses. Moreover, the findings provide some information on the interaction between selected Hamburger Foodservices and related supply chains, highlighting the consumer transition toward meals of high quality standards in terms of raw materials and ingredients.

The aim of this paper is presentation of the activities of food service companies in the area of social responsibility. In today’s business world, there are many strategies being used to run business. Interest of the topic of corporate social responsibility has growing rapidly. Many companies have started to engage in CSR as strategy in order to gain benefits that can give them an added advantage over their competitors. The corporate social responsibility (CSR) is the company’s strategy, based on the assumption that business is responsible for the society within which it operates. There have been increasing numbers of companies engaged in CSR. CSR is becoming an important issue in the food service business. Nowadays CSR can drive companies to succeed in business by increasing sales volume and brand awareness and also added advantage over their competitors. For this thesis was decided to choose McDonald’s corporation as a case study. This is one of the famous restaurants all over the world. McDonald’s has a good reputation in terms of social responsibility. Hence, the significance of this paper is not only to increase related stakeholders’ understanding of CSR, resulting in the achievement of long term sustainability, but also fill in the academic gap of CSR, especially for catering business in Poland. The main objective of the article will be to find out, how McDonald's implements CSR towards employees, customers, supply partners and the community. Purpose: The aim of this paper is presentation of the activities of food service companies in the area of social responsibility on example of international fast food chain – McDonald’s. Methodology: For this thesis was decided to choose McDonald’s corporation as a case study, empirical, qualitative research method. Findings: Since last year’s McDonald's has been seen to adopt a more proactive strategy on CSR. McDonald’s has set good examples of social responsibility. Corporate social responsibility McDonald’s takes part in: animal welfare, corporate giving/Ronald McDonald House Charities, education scholarships, employment practices for, environmental practices, work with Corporate Social Responsibility Suppliers, Corporate Responsibility McDonald’s Reports. The evidence presents a case that the corporation is implementing CSR policies as a means to greater profitability. It is promoting itself as a notable corporate citizen and has turned CSR around from a cost of doing business into a profitable enterprise and been commended for it. But, McDonalds CSR strategies mostly lay in the overlapping ethics/law area.Originality/value: Hence, the significance of this paper is not only to increase related stakeholders’ understanding of CSR, resulting in the achievement of long term sustainability, but also fill in the academic gap of CSR, especially for catering business in Poland. The demand for results is related to a poor adoption of CSR in small companies, especially in the gastronomy business. There is a possibility to improve performance with the example of McDonald’s as the role model.

The article presents the development of the foodservice industry in major cities in Poland. The paper uses secondary sources of information such as data of the Central Statistical Office (CSO), business reports, and industry newsletters and publications. The research period was the years 2000–2015. A comparative method was applied to the analysis of the data and material collected. Analysis shows that foodservice businesses form one of the most vigorous sectors in Poland. The number of foodservice enterprises changed in every year since the start of analysis in 2000. Also in more recent years the revenue from foodservice activity grew significantly. The development of foodservice enterprises differs between cities in Poland, and is affected by various factors whose interrelations with it are correlated in different ways. Intensive development is particularly often found in major cities (metropolises), where residents earn higher than average incomes, and in attractive tourist destinations. The geographic distribution of foodservice enterprises in the regions of Poland is uneven: the highest concentration of enterprises is in the Mazowieckie voivodeship. Warsaw, capital of Poland takes first place in the country in terms of the number of foodservice enterprises. Foodservice enterprises have shown a significant improvement in quality and variety of services.

Corporate social responsibility (CSR) is the company’s strategy, based on the assumption that business is responsible for the society within which it operates. The concept evolved strongly since its first presentation in 1953. CSR is becoming an important issue in the gastronomy business. The main objective of the article is its presentation of the concept from international and Polish perspectives, including own research aiming at the evaluation of CSR implementation. McDonald’s is a good example for implementation of the CSR strategy and for that reason it was chosen for in-depth analysis in the article.

Innovation plays an important role enabling businesses to retain their competitiveness ensuring their longterm survival on dynamic markets. This article presents innovations in terms of an offer (product/services) and/or organizational/marketing process in the foodservice businesses as a competitive factor. The study was carried out using a qualitative, constructivist perspective and a quantitative research method from January to November 2017. Entrepreneurs working in Poland in the foodservice businesses were interviewed as were individual foodservice businesses in Warsaw and Łódź. A total of 70 businesses were studied, 5 chain services and 65 individual restaurants, 40 in Warsaw and 25 in Łódź.